blank screen

New Here ,
Jun 17, 2022 Jun 17, 2022

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everytime i open my ae and import a file it it just sends a blank grey screen i've exhausted every

possible solution. i've reinstalled, clear cache, checked the hardware accelation and idk what to do.

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Community Expert ,
Jun 17, 2022 Jun 17, 2022

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Sorry, but that's pretty much useless since you haven't provided any infor about your system and your actual configuration. You need to give us the pertinent details before anyone can advise.

 

Mylenium

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New Here ,
Jun 18, 2022 Jun 18, 2022

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it's ok i fixed it i had to update my pc

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