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Build:
iMac 24-inch, M1, 2021
8GB Unified Memory
macOS Monterey 12.4
Problem: None of the AE "Save" functions work including:
- Save
- Save As...
- Save a Copy as XML...
- Save a Copy as 18.X...
- Save a Copy as 17.X...
- Increment and Save
- Auto-saving
- Keyboard shortcuts for any of the above
The options are not greyed out in the menu. When I select/click them they become highlighted and respond as normal as if the AE recognizes the input but there is no resulting action. No save. No save window. No error prompt. Autosave is enabled but it doesn't do anything.
When attempting to close an unsaved project AE does the normal "would you like to save?" prompt. But selecting yes/save just closes the save window and project without actually saving the changes made to the existing project file or creating a new one.
Attempted Fixes:
- Granted After Effects Full Disk Access in "Security & Privacy" System Preferences
- Updated AE to latest Version
- Uninstalled/Re-Installed AE
- Uninstalled/Re-Installed Creative Cloud
- Enabled Read & Write Privileges for ALL USERS in /Library/Preferences/Adobe/After Effects/22.4 and applied changes to all contained subfolders/files (this is not necessarily recommended but I thought if there was a permissions hang up anywhere then this would open it up)
- Deleted AE Preferences
Deleting AE Preferences game me SOME new information.
After deleting the preferences and creating a new project everything SEEMED to be working properly again. But as I quickly discovered if you close After Effects the fix is gone the next time you open it.
I can "fix" it again by deleting my preferences again but this is obviously not a sustainable solution as it just repeats every time you close/reopen AE.
UPDATE: It seems this issue has been RESOLVED with the August update of version 22.6.
After updating to version 22.6 this issue no longer persists.
I can confirm that this issue has been resolved in the latest After Effects release (v22.6).
After Effects 22.6 is now live!
Thank you all for your patience!
Rameez
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Same issue here.
Macbook Pro 14" 2021
64 GB
M1 Max
After Effects 22.5
Tried all suggested here, and it kills me during my work!
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Idem con Mac OS Monterey 12.5, Affter Effects 22.5 en una MacAir 2022 M2 con 8Gb de RAM, CPU 8 nucleos GPU 10 nucleos... Ninguna de las opciones lo resuelve, solo temporalmente y vuelve a suceder.... 😞
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All of the above has happened to me as well. Support, what do you suggest to do in this case? My work, my studies, my whole life depends on it. I paid a lot of money for the program, why the hell am I facing this situation and why are you not solving anything? Reply as soon as possible and tell me how to return the ability to save.
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UPDATE: It seems this issue has been RESOLVED with the August update of version 22.6.
After updating to version 22.6 this issue no longer persists.
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I can confirm that this issue has been resolved in the latest After Effects release (v22.6).
After Effects 22.6 is now live!
Thank you all for your patience!
Rameez
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Yes, the issue has been fixed in latest update. After Effects v22.6