Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

I can't drag my AE and I can't see the top toolbar

New Here ,
Jun 16, 2018 Jun 16, 2018

Since a few days I can't move my AE to another screen and I can't see the toolbar at the top. I tried a lot and reinstalled it a few times but it's still the same. Does anybody knows what to do?

Grtz Jo

3.7K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jun 16, 2018 Jun 16, 2018

You can try a couple of things:

1.- Go to Window > Workspace > Reset "XX" to Saved Layout, where "XX" represents your current workspace.

2.- Close After Effects. Hold Command+Alt+Shift after launching After Effects. You will be prompted to delete your After Effects preferences. Once you delete the prefs file, After Effects should reset all the windows to the Standard layout configuration.

Translate
New Here ,
Jun 16, 2018 Jun 16, 2018

to make the question more clear I'll send a pictureAE toolbar.jpeg

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 16, 2018 Jun 16, 2018

You can try a couple of things:

1.- Go to Window > Workspace > Reset "XX" to Saved Layout, where "XX" represents your current workspace.

2.- Close After Effects. Hold Command+Alt+Shift after launching After Effects. You will be prompted to delete your After Effects preferences. Once you delete the prefs file, After Effects should reset all the windows to the Standard layout configuration.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 16, 2018 Jun 16, 2018
LATEST

Thank you so so much!! This is the only thing that worked for me! I have been trying things all morning. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines