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My preview doesn't stop playing

New Here ,
Jan 01, 2020 Jan 01, 2020

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I've been trying to animate a little something but whenever I press space or 0 to preview it, it won't stop, it takes a really long time IF it does. I never had this issue before I updated to CC2020, it can't be a media cache or a RAM issue, cause I literally only have like 5 layers of text;; It just keeps looping over and over. 

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Community Expert ,
Jan 01, 2020 Jan 01, 2020

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Please post the name of the Adobe program you use so a Moderator may move this message to that forum

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New Here ,
Jan 01, 2020 Jan 01, 2020

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UPDATE: Sorry, forgot to add that I'm using AFTER EFFECTS CC2020

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Valorous Hero ,
Aug 14, 2020 Aug 14, 2020

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This issue was fixed in the most recent release of AE - version 17.1.2 -

 

More info here –

https://helpx.adobe.com/after-effects/kb/fixed-issues.html

Motion Graphics Brand Guidelines & Motion Graphics Responsive Design Toolkits

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Community Beginner ,
Aug 17, 2020 Aug 17, 2020

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I'm using 17.1.2 (Build 37) and I still have that bug.

Here is my setup if that can help;

MacBook Pro (Retina, 15-inch, Mid 2015) 

Processor 2.2 GHz Quad-Core Intel Core i7

Memory 16 GB 1600 MHz DDR3

Graphics Intel Iris Pro 1536 MB

 

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Explorer ,
Feb 22, 2022 Feb 22, 2022

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It's crazy how you Adobe guys dare write on the forum that bugs have been fixed when they just haven't.
I admire you boldness!

It makes me think, sorry to ask, but : can you fix it (for real) at some point?

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Guide ,
Jan 02, 2020 Jan 02, 2020

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You can change the preview options in the Preview panel. Just switch off the looping option in the Preview panel to stop your preview looping constantly. 

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New Here ,
Jan 30, 2023 Jan 30, 2023

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Hello! I did put the Loop option to play once, but when it comes to the end it continues to loop the video, but it mutes the audio. I just want the playback (both video and audio) to stop completely. I'm on the latest build as of today.

Minjar_1-1675097001571.png

 

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Community Beginner ,
Mar 11, 2020 Mar 11, 2020

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I've got this too, massively annoying. It's such a flow-killer! I know you can turn off loopnig, but often looping is the best way to tweak an animation... but the point is, looping or not the program becomes almost unresponsive during the playing, so that pressing spacebar or esc or anything doesn't stop it... 

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New Here ,
Mar 30, 2020 Mar 30, 2020

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Hello, I have the problem too, suddenly appeared and very annoying. usually I pressed space bar to start/stop the preview. Now the  preview starts and the program is unresponsive, I have to kill ...

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New Here ,
Apr 09, 2020 Apr 09, 2020

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Me too, did you find a solution? I can stop the preview by clicking in timeline and wait a moment.
Edit: For me it happens with hirgh frameratse (60fps+)

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Community Beginner ,
Apr 30, 2020 Apr 30, 2020

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Mine started doing this today! Restarted the machine a few times. So annoying. Can't get anything done. Help!!!

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Community Beginner ,
Apr 22, 2020 Apr 22, 2020

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Yes, it happens to me too, and it's most frustrating! Especially if you don't save the project in time and you have to kill the program and restart. Until this is solved, I'm back to using Version 16.1.3 which has never given me any problems.

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Explorer ,
Apr 22, 2020 Apr 22, 2020

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I've also been having the same problem since the last update. Sometimes it happens even with the simplest of scenes. It just keeps playing and playing and won't stop until I force quit the app. Anyone have any insight into this?

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Community Beginner ,
Apr 30, 2020 Apr 30, 2020

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Same problem. Started working on it this morning since the new update and can't stop the play with space bar and after effects stops responding. Help Adobe 

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Community Beginner ,
Aug 17, 2020 Aug 17, 2020

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Thanks for the tip, i'm going back to 16.1.3 as well. It's was supposed to be fixed on 17.1.2 but it's not for me unfortunately.

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Valorous Hero ,
Aug 17, 2020 Aug 17, 2020

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Thanks for reporting back here. Please file a Bug Report.

https://adobe-video.uservoice.com/forums/911311-after-effects

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Community Beginner ,
Aug 17, 2020 Aug 17, 2020

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Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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Hey thanks, I installed 16.1.3 and the playback is 1000x smoother. Still some zombie looping going on, but I found if I right-click > New > Solid and THEN hit the space bar, the playhead stops. 

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Explorer ,
Apr 22, 2020 Apr 22, 2020

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I am experiencing this as well.  In fact, it's going right now.  Can't get it to stop.  I'm hoping if I leave it alone long enough it will stop on its own.  Then I can save and restart.  I'm using AE 17.0.5.  There is an update available, but I don't like updating in the middle of projects.  This might be worth ignoring that advice.

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Adobe Employee ,
Apr 22, 2020 Apr 22, 2020

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Buse,

I believe this is a bug and the team is working on a fix. Here's a bug you can upvote: https://adobe-video.uservoice.com/forums/911311-after-effects/suggestions/39838078-preview-is-stuck-...

Thanks,
Kevin

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Community Beginner ,
Apr 22, 2020 Apr 22, 2020

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Hi, same issue in Paris my friends ! Please Adobe, fix it fast, it costs already a lot paying for the software, don't want to loose a client because of a technical issue.

 

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Explorer ,
Apr 26, 2020 Apr 26, 2020

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same here! latest AE. Win10.

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New Here ,
Apr 27, 2020 Apr 27, 2020

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Same here! Almost making AE Unuseable. VERY FRUSTRATING. Once the project plays framerate jumps to 8 fps or less and the timeline will not stop playing no matter what. This is on any project no matter what. I have a 14-core i9 7940X, 128gb ram, and a geforce 1080 ti. This is INSANE and needs to be fixed asap.

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Explorer ,
Apr 27, 2020 Apr 27, 2020

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I came across another forum post in my searching, and it looks like it's the Nvidia driver that's causing the issue.  I'm using the Studio drivers, and I was on version 442.92.  I rolled it back, and I'm on 442.19, and I haven't had the problem again.  I'll probably wait until a few more versions away from 442.92 before I update it again.  Hope that helps.

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