Objects turn transparent once i change the component render mode to Advanced 3D

[Esau_12]

all components object turn transparent once i change the comeponent render mode to Advanced 3D. in Adobe After Effects 2024 v24.2.1

 My pc has a xeon processor, 16 GB of RAM, and 8 GB of VRAM

I don not have any  external plugins installed.

Please i really need your help with this i don't know what to do again. 

[David.Arbor]

If you switch to the Classic 3D renderer, do your layers become visible again? 

Thanks,
- David, After Effects Engineering Team

[Esau_12]

Yes they will become visible again

[David.Arbor]

That's good to hear. Can you try this in the latest version of After Effects, 25.1? There have been many improvements and bug fixes since 24.2, which is from February of 2024. Alternatively, if you're not ready to jump to AE 2025 (which can be installed alongside your version), you can update to 24.6.2 from September of 2024.

Thanks,
- David, After Effects Engineering Team

[Esau_12]

Sure! let me give that a try

[Esau_12]

i just installed this after effects version 25.1 and the error still persist

[David Arbor]

Thanks for trying in 25.1 As @nishu_kush said, are you able to share the project file and media for testing on our end? 

Thanks again,
- David, After Effects Engineering Team

[Esau_12]

sure i am ready. one thing i discoverd to is that i open the same file using the same version in another computer and all the objects were showing without any problem. So i thought mabe my drivers was the issue so updated my drivers especially the graphics drivers and even my BIOS but yet no changes. I was using window 11 but becasue of the problem i went back to windows 10 N. yet no results

[nishu_kush]

Do you mind shairing the project file with media to test on our end? Feel free to share them via DM if you don't want to share them publicly.

Looking forward to your response. Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu

[Esau_12]

sure here i can