• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Open Using Rosetta" warning in AE

Explorer ,
Oct 12, 2023 Oct 12, 2023

Copy link to clipboard

Copied

When I open AE 24 on my Apple M-2 laptop I get the message:

to run After Effects in a compatible mode, choose Get Info in the application context menu and enable Open using Rosetta.

I go to the AE app and right click on the app, go to Get info but when the screen comes up there's no reference to Rosetta. (see attached).

What am I doing wrong?

Thanks, TW

TOPICS
Error or problem , How to

Views

4.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 03, 2023 Nov 03, 2023

You're good with the 23.6 until you try to use the Dynamic Link with Premiere Pro or Media Encoder. You need to have the same version of the apps in order to use Dynamic Link. The good thing is, you can keep 24.x and 23.x at the same time.

About the plug-ins, the manufacturers of the plug-ins are the best point of contact for this question. However, sooner or later, most plug-ins get the update to support the latest versions.

Feel free to reach out if there are any other questions.

 

Thanks,

Nis

...

Votes

Translate

Translate
Adobe Employee ,
Oct 13, 2023 Oct 13, 2023

Copy link to clipboard

Copied

Hi YankeeRebel 65,

 

Thanks for writing in.

The Rosetta mode is not available in After Effects 24.0, so it's expected that it's not available in the Get Info panel. Can you try opening After Effects from the Creative Cloud desktop app and see if you still get the message?

Let us know.

 

Thanks,

Nishu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 13, 2023 Oct 13, 2023

Copy link to clipboard

Copied

Hello,
As you suggested, I opened AE from the desktop Creative Cloud app with the same results...asking me to click on the Rosetta in the Get Info dialog box. When I updated to AE 2024, an app named "Adobe After Effects Render Engine 2024" was also installed as a standalone app with AE 2024. For giggles, I went to "Get Info" on that app, and there was the checkbox for Rosetta! I clicked it and then booted "Adobe After Effects Render Engine 2024" " but..it gave me the same warning box as the regular AE app does. Should I go back to a previous version of AE or suffer through and wait for Rosetta on 2024?
Thanks much!
Tony

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 13, 2023 Oct 13, 2023

Copy link to clipboard

Copied

BTW, I'm using OS 13.3 Ventura.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 16, 2023 Oct 16, 2023

Copy link to clipboard

Copied

I encountered the same problem with Sonoma. Numerous effects, including not only third-party ones but also those from Adobe, are disabled. I reverted to version 23.6 and will likely remain here until Adobe finally decides to release a proper update. I'm also hoping that Apple won't introduce the M3 Processor in the meantime…

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 20, 2023 Oct 20, 2023

Copy link to clipboard

Copied

Did 23.6 work for you?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 22, 2023 Oct 22, 2023

Copy link to clipboard

Copied

I can open the Inter-version, and all the effects seem to work.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 01, 2023 Nov 01, 2023

Copy link to clipboard

Copied

Hi Tony,

 

Could you share a screenshot of the message you get? Also, please try running After Effects in Safe Mode and see if it brings any changes.

Let us know.

 

Thanks,

Nishu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 01, 2023 Nov 01, 2023

Copy link to clipboard

Copied

I started in both Safe Mode and NON-Safe Mode. I've included both screen captures. I'm running Ventura 13.3. Thanks for checking it out.

Tony

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 02, 2023 Nov 02, 2023

Copy link to clipboard

Copied

Thanks for the screenshots. Looks like these are the third-party plug-ins that are not compatible with the After Effects Mac ARM version. Try installing the 23.6 and run it in the Rosetta mode if needed.

Hope it helps.

 

Thanks,

Nishu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 02, 2023 Nov 02, 2023

Copy link to clipboard

Copied

Hello,

23.6 allowed me to open, evidently in Rosetta, but it did give me the warning window, which I've attached here.  Of the ones listed in the window, I only use PremierePro (vers 24.0) and Media Encoder (24.0.2). 

 

Do you think the plugins offering difficulty loading in 24.2 will ever be updated? Just asking.

 

Thanks,

Tony

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 03, 2023 Nov 03, 2023

Copy link to clipboard

Copied

You're good with the 23.6 until you try to use the Dynamic Link with Premiere Pro or Media Encoder. You need to have the same version of the apps in order to use Dynamic Link. The good thing is, you can keep 24.x and 23.x at the same time.

About the plug-ins, the manufacturers of the plug-ins are the best point of contact for this question. However, sooner or later, most plug-ins get the update to support the latest versions.

Feel free to reach out if there are any other questions.

 

Thanks,

Nishu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 03, 2023 Nov 03, 2023

Copy link to clipboard

Copied

Thanks so much for your help! Since the plugins aren't available I may just go back to AE 24.x and ride out the storm to keep Dynamic Link working. Thanks again,

Tony

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 05, 2023 Nov 05, 2023

Copy link to clipboard

Copied

LATEST

 

 

The After Effects Render Engine is a render-only version of After Effects that allows us to open and render projects on an unlimited number of computers.  More information is available here:  Ë˜Automated rendering and network rendering (scroll down to "Network rendering with watch folders and render engines").

 

As Rosetta is no longer supported for After Effects version 24, there's nothing to wait for.  Any installed third-party plug-ins that aren't compatible with Apple silicon need to be updated for use in After Effects 24.

 

Also, we can expect the "Open using Rosetta" option for After Effects Render Engine version 24.x to become unavailable in an update to version 24.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines