"No openCL platforms available" when using video copilots orb plug in

[jonasc71290653]

Hi

I just got a GTX 1060 6gb card and can't get after effects to work with it when using video copilots orb plug in.

My drivers are update to latest version, my cpu does support SSE 4.2 and my system requirements are what they should be.

Intel 5-7400 3GHz, 16gb ram, windows 10

I have added the cards in the raytracer_supported_cards I have run GPUSniffer. And I have google for answers for a couple of days now.

What should I do to fix it?

[Mylenium]

You have to ask over at VC. None of that has anything to do with AE's own OpenGL/ CL/ CUDA.

Mylenium

[Rameez_Khan]

Hi jonasc,

Thanks for trying to troubleshoot the problem on your own and providing all the details.

Have you tried reaching out to Video Copilot support? As Mylenium suggested, try contacting them and report back with the outcome.

We're happy to assist.

Rameez

[P.M.B · Accepted solution]

VC FAQ Troubleshooting guide recommends doing a clean install of GPU drivers.  Also for your specific error it recommends verifying your CPU supports SSE 4.1 which you've already done (you said 4.2 but I guess that's just as good)  & updating to the latest version of ORB Have you tried that?

If all that fails then as has been said, contact VC.  Taking your problem directly to them might be very valuable to them as they might identify a new bug or something that they need to fix.

[Loki5EE9]

Iam  not able to use after effects plugin  VC Orb. Kindly help

I have attached my PC specifications n Screenshot of Plugin error.

[MARALEM]

Encontraste la solución?

[whitekraw]

I have the same problem. Still couldn't get it to work. Tried reinstalling and updating the GPU drivers. No luck 😞

[whitekraw]

***I found a solution and it worked for me.***

When I was searching for a solution I found this website. BTW It's in Korean or whatever language. But you can see the following pictures and follow along with them. As I said previously that I tried reinstalling the GPU drivers and stuff none of them worked for me. 

***Here's the solution***

All you have to do is download these .dll files from the google drive folder and replace or copy them to the exact path.

C:\Program Files\Adobe\Adobe After Effects CC 2020\Support Files

It worked for me. If you have multiple versions of after effects copy them at each location.

BTW I found those .dll files from a youtube video. So a huge thanks to him and that Korean website. 

This saved my ass.
Thanks!!!

[Eduardo23242825t9of]

Can you please tell me what dll files are those? I'm really strugglin with the same problem 😕

[whitekraw]

Oh, I'm sorry I don't check the forum all the time. I guess they deleted the whole thing. But I uploaded them to my Gdrive.
Here is the link.

There are 2 files. Check both. I don't remember which one worked for me.
Again sorry for the late reply. 😞

[Cayo26849848clew]

Thanks Maralem. It worked for me. Folder 2.

[然29150540g4x2]

Thank you so much！you saved me！