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Using After Effects on a Network

New Here ,
Jun 20, 2018 Jun 20, 2018

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We are running into some issues with using After Effects on a Network.  Is anyone else experiencing issues?

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Engaged ,
Jun 20, 2018 Jun 20, 2018

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can you be more specific about the details of the network you're using? is it just machine to machine or are you using a shared storage device? if so what's the storage? small office or corporate environment (can you fix it yourself)?

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New Here ,
Jun 20, 2018 Jun 20, 2018

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It's a corporate network with a SAN.  There are no network issues or disk i/o problems.  However, when using AE 2018, there are issues with the preview window and it is very slow to respond when you make changes.  Sometimes it never responds and is just blank grey until you flush cache, close AE, etc.

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Engaged ,
Jun 20, 2018 Jun 20, 2018

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and you've verified that if you duplicate a project locally that it works as expected?

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New Here ,
Jun 20, 2018 Jun 20, 2018

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Yes.  Also, when working offline it works fine.

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Engaged ,
Jun 20, 2018 Jun 20, 2018

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Sounds like you've got a legitimate bug. You should file it here.

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