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S
sophie5E71
Participant
April 19, 2023
質問

Les logiciels de la suite Adobe ne démarrent pas

  • April 19, 2023
  • 返信数 1.
  • 1816 ビュー

Bonjour,

Je n'arrive pas à lancer les logiciels de la suite. L'écran de lancement du logiciel s'affiche mais reste bloqué (Adobe XD, Illustrator, Photoshop etc.).

J'ai redémarré mon ordinateur, j'ai mis à jour mon ordinateur, je me suis reconnecté à mon compte Adobe, mais toujours rien.

Que puis-je faire ? Je me vois mal réinstaller tous les logiciels...

Merci pour votre aide.

このトピックへの返信は締め切られました。

返信数 1

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
April 19, 2023

Moved to the Creative Cloud Services forum from Using the Community

 

S
sophie5E71作成者
Participant
April 19, 2023

How can I move the conversation ?

S
sophie5E71作成者
Participant
April 19, 2023

@sophie5E71 

 

it's already been moved twice. and is in a better (for getting replies) forum.

 

does the launch screen remain, or does the app appear to crash?

 

does your computer meed, eg photoshop specs, https://helpx.adobe.com/creative-cloud/system-requirements.html


Thank you for your reply. The launch screen was frozen (it remain) with no error message or anything. I had to stop the launch task. The software works now but I don't really know why. Either way, that's good. In any case, after each update, when I want to launch Adobe XD it freezes on launch (like the capture I sent previously). Usually I have to restart the computer for the software to work. I have seen on the forum that this problem has been brought up several times. Will this problem be solved?
Thank you

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