Je n'arrive pas à lancer les logiciels de la suite. L'écran de lancement du logiciel s'affiche mais reste bloqué (Adobe XD, Illustrator, Photoshop etc.).
J'ai redémarré mon ordinateur, j'ai mis à jour mon ordinateur, je me suis reconnecté à mon compte Adobe, mais toujours rien.
Que puis-je faire ? Je me vois mal réinstaller tous les logiciels...
Thank you for your reply. The launch screen was frozen (it remain) with no error message or anything. I had to stop the launch task. The software works now but I don't really know why. Either way, that's good. In any case, after each update, when I want to launch Adobe XD it freezes on launch (like the capture I sent previously). Usually I have to restart the computer for the software to work. I have seen on the forum that this problem has been brought up several times. Will this problem be solved? Thank you
glad to hear it's resolved with a computer restart. as for the future, my guess is you won't see anything different with future releases unless and until you update your computer. but that's a guess. i don't really know.
This morning I had to restart my computer several times and even with a computer update it didn't work. Maybe there was a block on the computer indeed. But now it is solved. But I think that for Adobe XD, the problem will happen again with your future software updates. Because this problem happens very often in my case (especially on this software). Thanks
7
Replies
AdChoices
