P: Information regarding Lightroom 6.x (Pre-LrClassic)

[Rikk Flohr: Photography]

This thread is for all posts concerning Lightroom 6.x, whose last update, 6.14, was released in December 2017.

Status of software version

This includes questions regarding:

• Downloading
• Installing
• Activation
• Updating
• General Operation

Any new threads created regarding these topics will be collected and merged into this thread.

[AxelMatt]

HELP! 

I got a new computer, but can't access Lightroom 6. I was sent a download link, but I end up stuck in a sign in loop. I have called Adobe multiple times and they are no help. Has anyone had this issue? 

By @natural_Explorer5E33

Adobe has removed all downloads of the installation files for LR6 on all their public websites. Support for LR6 has also been discontinued. So you'll get no more support from Adobe.

But you can download LR 6.14 from an Internet Archive:

Mac: https://web.archive.org/web/20231114161051mp_/https://prdl-download.adobe.com/Lightroom/60BA1251F1BC...

Win: https://web.archive.org/web/20231220005239mp_/https://prdl-download.adobe.com/Lightroom/60BA1251F1BC...

Be aware: The downloads can take a minute or two to start and it can proceed very slowly. So be patient.

As @F. McLion wrote, the activation servers are no more online.  You only can try a offline activation as described here:

Gelöst: Re: Lightroom 6 on a new PC - Adobe Community - 14638162

[dj_paige]

HELP! 

I got a new computer, but can't access Lightroom 6. I was sent a download link, but I end up stuck in a sign in loop.

By @natural_Explorer5E33

The sign in loop is fixed by following this method: https://community.adobe.com/t5/download-install-discussions/lightroom-6-on-a-new-pc/m-p/14638713#M58...

[natural_Explorer5E33]

Now I am getting "error code 5" ????

[dj_paige]

Please tell us the full error message. Please tell us when in the process you get this error.

[natural_Explorer5E33]

This is after I install and try to launch the product. 

[natural_Explorer5E33]

I have completely uninstalled everything I can find for Lightroom. Ran the setup as administrator, and closed out anything in the background. 

[AxelMatt]

I have completely uninstalled everything I can find for Lightroom. 

....

By @natural_Explorer5E33

Did you do a complete and clean reinstallation? If no, please follow the steps below:

• Backup all personal data, like templates, presets, catalog(s) etc.
• Uninstall everything cc including preferences,   https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
• Then uninstall the cc desktop app,   https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
• Clean your computer of cc files per  http://www.adobe.com/support/contact/cscleanertool.html
• Restart your computer (don't skip this)
• Reinstall the cc desktop app,   https://www.adobe.com/creativecloud/desktop-app.html
• Use the desktop app to install your cc programs/trials
• Restore your personal data.

If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here: 

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

[dj_paige]

I can't see your file attachment (or anyone's file attachment). Use the "Insert Photos" to include your screen capture in your reply.

[natural_Explorer5E33]

 

[jdcc03]

Bonjour,

Photographe amateur, j’ai acheté Ligthroom ver 6 en novembre 2017 en ligne par l’intermédiera de la FNAC avec le téléchargement d’un patch de mise à jour 6.14 sur Adobe.

Suite à un changement d’ordinateur la semaine dernière jai bien réinstallé ma version 6 de LR mais je ne dispose plus de lien pour téléchargé ce patch 6.14 qui me fait défaut.

Pourriez-vous m’aider

Merci d’avance

Cordialement

[dj_paige]

https://community.adobe.com/t5/lightroom-classic-discussions/p-lightroom-6-14-download-is-no-longer-...

Please save a copy of this download file in case you need it again in the future, there is no guarantee that it will be available for download. Please save this download file in a location where you can find it several years in the future if you still need it.

[jdcc03]

Hello,

Thank you the link worked, I now have LR 6.14, everything is ok 

Thank you

jdcc03

[Eckringa]

Hi,

After buying a new computer, I've installed my version of Lightroom 6.12 again. When I try to open LR 6.12, LR says that Adobe Application Manager is needed. It can't be found or is damaged. I have to download a new version of Adobe Application Manager at http://www.adobe.com/go/applicationmanger_nl (al in Dutch, so I don't know if the translation is exactly right). 

When I go to that adress, I end up at https://www.adobe.com/nl/creativecloud/desktop-app.html. I have dowloaded and installed Creative Cloud. Unfortunatly is doesn't solve the problem. When I try to open LR, i get the same notification about Adobe Application Manager. I've also tried to open LR from within Creative Cloud, but the same notification again. 

Anyone knows how to solve this?? Al my photo's from many years are in LR 6.12 😞 Thanks in advance!

[Rob_Cullen]

Lightroom (Legacy v6.14) does not work if you have the Creative Cloud Desktop App installed. The desktop App converts Lr6 to Lr CC1025 which requires a paid subscription.

I can only suggest the following- (Modified from the post by @AxelMatt  earlier in this forum thread)

• Backup all personal data, like templates, presets, catalog(s) etc.
• Uninstall everything cc including preferences,   https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
• Then uninstall the cc desktop app,   https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
• Clean your computer of cc files per  http://www.adobe.com/support/contact/cscleanertool.html
• Restart your computer (don't skip this)
• **DO NOT Reinstall the cc desktop app, 
  
• Install Lr v 6.14 using the 'Offline' method suggested by @kglad     @ LIGHTROOM 6 -OFFLINE ACTIVATION

This is now the only way known to install, activate and use Lr6.14

On a new computer system, ideally a subscription to the latest version (14.2) is the best option with Lightroom-Classic (as it is now called) available in a Lightroom Plan.

@ BUY PHOTOGRAPHY PLANS

[AxelMatt]

@Rob_Cullen  Thanks. 

[ingridd171717]

Hi, I have a question. Always used my Adobe ligthroom 6 on my macbook with OS mojave. But since last week, it won't start anymore :-(. I didn't make changes to any maps etc. So, anyone any idea what could be the problem. Didn't back-up for a while (yes I know...) , so this feels really inconvenient.... Any thoughts that might bring it back to life?

[timothyp76384308]

I have a paid for licence for Lightroom Version 6
Where can I download the software?

I really don't feel like paying agian for software I have already purchased 

[dj_paige]

See this: https://community.adobe.com/t5/lightroom-classic-discussions/p-lightroom-6-14-download-is-no-longer-...

[faciman]

Entschuldigt bitte, dass ich das Thema zum x-ten mal in einem Thread öffne aber der Adobe-Support sieht es als einzige Lösung des Problems einen weiteren Beitrag im Forum dazu zu schreiben. Ich habe meinen Rechner vor kurzem zurückgesetzt und erhalte beim installieren von LR6 nun die Fehlermeldung:

"Die Seriennummer xy wird bereits von der maximal zulässigen Anzahl von Computern verwendet. Sie müssen einen anderen Computer deaktivieren [...]."
Da mein alter Rechner aber platt ist, habe ich keine Möglichkeit mehr die Aktivierung zurückzusetzen.

Was ich versucht habe:

- Adobe Account Gründlich durchwühlt

- In diesem Thread hat @CMass Nutzern geholfen das Problem zu lösen. Ich habe eine PM geschrieben aber noch keine Antwort erhalten.
- Wenn man bei dem Chatbot nach einem Mitarbeiter fragt, kann man immerhin mal mit einem echten Menschen reden. Nach langem hin und her und auch der Nachfrage nach einem Manager, wird nur auf Webseiten verwiesen die nicht helfen, vorgeschalgen im Forum zu fragen oder gesagt das dabei nicht geholfen werden kann.

[dj_paige · Accepted solution]

Adobe does not provide technical support for any issues regarding Lr 6.

To install Lr 6, use the offline activation method. https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-6-sign-in-required/m-p/148227...

[laurent_4242]

Bonjour, impossible depuis plusieurs jours de réinstaller Lightroom 6.0 (CD) après réinstallation de Windows 11 sur mon PC. Réponse invariable, quelle que soit la procédure utilisée : "Le programme dinstallation n'a pas pu s'initialiser.  TéléchargezAdobe SupportAdvisor. pour identifier le problème." (qui n'existe plus)

J’ai suivi la procédure proposée dans le forum : recours à Adobe creative cloud cleaner / Adobe creative cloud / Adobe application manager) et ai téléchargé une version (qui n'existe plus sur le site Adobe) via le lien fourni par le forum mais échec systématique.

Y a-t-il eu du nouveau côté blocages chez Adobe en 2025 ?

[Manuel Caraballo]

Tengo Lightroom 6 para Mac y lo he usado durante bastantes años.

Mi iMac tuvo un problema de software después de años de uso y tuve que restablecer el sistema en el servicio técnico oficial de Apple.

Al ir al ordenador de nuevo, no me deja reinstalar la versión 6, así que estoy gtrabajando con la versiòn 5, que es más lenta y no tiene algunas funciones interesantes de la versión 6,

El soporte técnico de Adobe me dice que está descatalogado y no pueden hacer nada al respecto. Me gustaría saber si alguien tiene una solución al problema. 

También por correo mcc.callero@gmail.com

Gracias.

-------------

thirst trapI have Lightroom 6 for Mac and have used it for quite a few years.
My iMac had a software problem after years of use and I had to reset the system at the official Apple service centre.
When I go to the computer again, it won't let me reinstall version 6, so I'm working with version 5, which is slower and doesn't have some interesting features of version 6,
Adobe support tells me it's discontinued and they can't do anything about it. I would like to know if anyone has a solution to the problem.
Also by mail mcc.callero@gmail.com
Thank you.

[dj_paige]

You can download Lightroom 6.14. You can follow these instructions to install it (can't be installed the normal way). Newer vresions of the Mac OS will not allow you to install Lr 6 (someone else will have to provide details, I am not a Mac person).

[m_0862]

Lately i've got a warning on start of lightroom 6.14 that i have only limited features and hav to check my account.

So id did check from within lightroom and of cause see my product:

So the feature are restricted but don't know why. Then i tried:

- log out and login again. but this did not help. only know check my account was greyed out in menu. Clicking "log out" - i was just given a new login screen (a qr and a link). i always loged in successfully. on a certain point my account was locked due to too many log in events.

- the i decided to uninstall light room and installed it again from "Lightroom_6_LS11.exe". Installation wen fine. i chose i bought it, needed to login again, gave my license key. But after installation "succesful" i wanted to start - agin login screen. Log in went fine but - noting happens, lightroom is not starting.

Tried it again: login again - no start until account is locked.

So how to start lightroom 6.14 - or get around the login.

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. You cannot file a bug report for an old and unsupported version.]

[dj_paige]

Follow these instructions: https://community.adobe.com/t5/download-install-discussions/lightroom-6-on-a-new-pc/m-p/14638713#M58...