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Mask tracking zero progress

Community Beginner ,
May 28, 2022 May 28, 2022

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Hello,

 

I applied the Gaussian Blur effect on a video clip and used the pen tool to apply a mask around a number plate. I then hit the play button to track the mask as the car moves but the progress bar doesn't show any progress. When I select "Stop" I am then unable to select track again as all the buttons are greyed out.

 

I'm using M1 Max so I don't think it is an isssue with memory.

 

Thanks,

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correct answers 1 Correct answer

New Here , Jun 13, 2024 Jun 13, 2024

I found a solution that worked for me.


I made a mask around my subject using 'opacity' so this may differ by effect.

I copied my opacity mask then nested the clip and pasted the mask from the original onto the nested clip. Tracking worked fine and had no issues from there.

Hope this helps someone.

2021, 14 inch MacBook Pro, M1 Pro, 16GB

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correct answers 2 Pinned Replies

Adobe Employee , Jun 06, 2024 Jun 06, 2024

Hi @VPremEdit01@KarlRock, @James30726274kncq@Andylui, & @Kai231,

Thank you for the bug report. I checked on the issue, and it is being worked on. I will update you on the status when the bug is fixed. Sorry that it's taking so long to fix. 

 

Thank You,
Kevin

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Adobe Employee , Oct 29, 2024 Oct 29, 2024

updating status

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92 Comments
Explorer ,
Jun 06, 2024 Jun 06, 2024

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This issue seems to be a chronic problem for Apple Silicon.
Of course, there are people who express themselves in the Windows version
There is a fundamental difference from what is expressed in Apple Silicon.
The issue, which arises from Apple Silicon, occurs randomly during work and can be re-challenged by creating a new mask or refreshing that clip, such as Nest.
But that doesn't make it 100% successful.
This issue does not show a certain pattern of occurrence, so we cannot tell Adobe how to reproduce it except to say that it is a problem.
Adobe has been silent on this issue for years.
Unfortunately, Adobe seems to have decided to ignore this issue at the moment.

Multiple instrument tests show no problem with version 23.0.
[Of course, there are other bugs...]

For those who do not necessarily need a higher version, the only solution is to use 23.0.

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Explorer ,
Jun 07, 2024 Jun 07, 2024

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Nope, AMD Ryzen7 5800x here, its been like this since 2021 for me. Reinstalled my system a few times since back then.

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Adobe Employee ,
Jun 07, 2024 Jun 07, 2024

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Hi @빵빵띠끼야,

I read your message. I have it working very well here on my ARM Mac (MacBook Pro M1), but my footage is ideal for testing mask tracking. I'd love to see the footage you are using to get the effect working. Certain subjects in some footage make it challenging for the tracker, so I head to After Effects for advanced masking and tracking duties in those cases. Do you have access to AE?

 

Feel free to upload a sample, and I will take a look. I apologize for the frustration. Please tag me in any response or send me a PM to any link.

 

Thanks!

Kevin

 

Shaky handheld shot is tracked - Gaussian Blur is the effect. Using an Apple-Silicon MacBook ProShaky handheld shot is tracked - Gaussian Blur is the effect. Using an Apple-Silicon MacBook Pro

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Explorer ,
Jun 08, 2024 Jun 08, 2024

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HI @Kevin-Monahan 

As it says in the comments, dl issues occur randomly
Sometimes it doesn't happen until the end of the work
Sometimes it happens from the beginning of the work

If the tracking process fails, all the tracking-related buttons turn gray
If you refresh the clip as if you were creating a new mask, the button color return
So I can't tell you how to reproduce it
My footage is Prores 422 or 422LT or 422HQ / HD 1920x1080 29.97

I know how to use it on after effects
But I need about 2,000 cuts of masking per program
So it's very inefficient to send all these cuts to the After Effect and work on it

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New Here ,
Jun 13, 2024 Jun 13, 2024

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I found a solution that worked for me.


I made a mask around my subject using 'opacity' so this may differ by effect.

I copied my opacity mask then nested the clip and pasted the mask from the original onto the nested clip. Tracking worked fine and had no issues from there.

Hope this helps someone.

2021, 14 inch MacBook Pro, M1 Pro, 16GB

-B

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Explorer ,
Jun 18, 2024 Jun 18, 2024

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"I changed the speed to 200%, then changed it right back to 100% - then I re-ran the mask auto-detect tracking, and it worked."


This worked for me, too!

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New Here ,
Jun 18, 2024 Jun 18, 2024

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I have the same problem - tracking does not work on one fragment of the sequence. Treatment - creating a subsequence from this fragment and replacing the fragment with this subsequence. Tracking works in it.

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Explorer ,
Jul 11, 2024 Jul 11, 2024

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If it makes anyone feel better, I have the exact same problem on PC (MSI Creator 17). For what it's worth, nesting the clip as another commentor suggested worked for me.

 

Adobe, how is this STILL a problem?!?

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New Here ,
Jul 22, 2024 Jul 22, 2024

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I have the same issue and I use the Mac studio M1 Max

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New Here ,
Sep 08, 2024 Sep 08, 2024

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@Kevin-Monahan Any updates please, the issue is still persistent even after the latest adobe updates. I have a Mac Studio M1 Max (1TB memory / 64GB RAM)

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New Here ,
Sep 24, 2024 Sep 24, 2024

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The correct answer here didn't work for me. But I found something that did work. 
1) Check to see if you have a super slow hard drive connected because sometimes the computer will check caches and folders on every drive when you do some things. If you're not needing it for the project, try ejecting it and trying again. 
2) If that doesn't help, or if that's not it, try clearing your media cache in Premiere, and try again. That's what did it for me. 

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Community Expert ,
Sep 24, 2024 Sep 24, 2024

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Interesting point!

When I built my current machine in 2022, I had only m.2 drives. Then the first time I went to backup, I thought, wait... I'm using an m.2 drive to back up to. So, I put in an SSD as a hold stuff drive. But my (sata) spinners are still around, and I keep them on a physical switch, so they only power up when I use them. Then I turn them off again. Same works for most USB drives also.

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New Here ,
Sep 25, 2024 Sep 25, 2024

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I have to add, though, that I have to quit and reopen Premiere after I clear the cache. 

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Community Expert ,
Sep 25, 2024 Sep 25, 2024

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I do it manually... from this folder:

%UserProfile%\AppData\Roaming\Adobe\Common

(Paste that line into Explorer - Some my need to unhide that folder)

 

I just delete these three folders, and do it only when PP is not running.

 

Delete Folders.png

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Adobe Employee ,
Sep 27, 2024 Sep 27, 2024

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Hi @Alovea,

See if this potential solution works for you.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

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updating status

Status Acknowledged

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Community Beginner ,
Nov 12, 2024 Nov 12, 2024

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LATEST

I have not been able to make this reliable. It's incredibly unreliable at tracking an object and randomly works well once in a very long while

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