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P: Cannot import my XML timeline from davinci back into premiere

Community Beginner ,
Oct 16, 2024 Oct 16, 2024

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Pretty simple problem that i dont have an answer for and could use some help. ive graded my timeline in davinci and have exported such as an xml timeline, now when trying to import it gets stuck at 0% forever . any ideas what could be going on?

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correct answers 7 Correct answers

Adobe Employee , Nov 09, 2024 Nov 09, 2024

Problem (which is with the progress bar, and not the actual .xml file) is already fixed in PPro betas, and will be fixed in PPro's next official release.

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Community Expert , Nov 07, 2024 Nov 07, 2024
Community Expert , Nov 03, 2024 Nov 03, 2024

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Adobe Employee , Oct 22, 2024 Oct 22, 2024

The problem (which is with the import progress dialog) is already fixed, in current PPro beta builds.

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New Here , Oct 19, 2024 Oct 19, 2024

ok, can confirm the beta indeed fixed this issue.  

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Adobe Employee , Oct 17, 2024 Oct 17, 2024

Hi @Reyna37134984uttm - I believe your issue is a known issue.

 

Issue: Windows customers may see an “Import Files” dialog box that never completes in the following conditions:

  • The Learn, LibrariesFrame.io panel, or any panel listed in Windows > Extensions, is turned on.
  • An AAF, Final Cut Pro XML, or EDL file is being imported.

Workaround: When importing these file types, first close the above-listed panels. The panels can be turned on again after the import has been completed.

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Participant , Oct 14, 2024 Oct 14, 2024

@Bruce Bullis  sorry for the delay, I was rolled back to 25.0beta for a bit due to this issue making it impossible for me to work on the 25.1 beta -- I can confirm for you that in the current beta build (47) importing pluraleyes xml's seems to be working once again as per usual without needing to close any extension panels. Not sure what was going on there but glad to see it was resolved! thank you for identifying a potential work around in the meantime

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correct answers 5 Pinned Replies

Adobe Employee , Oct 18, 2024 Oct 18, 2024

We've recently fixed a problem that seems related to what you've described; do you see the same problem, in the current PPro beta build?

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Adobe Employee , Oct 23, 2024 Oct 23, 2024

Fixed in 25.1

Status Fixed

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Adobe Employee , Oct 28, 2024 Oct 28, 2024

Yes; already fixed in PPro beta builds, and will be fixed in the next official PPro release (no dates available).

Status Fixed

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Adobe Employee , Oct 30, 2024 Oct 30, 2024

Hi @Erin37162340vrrm - This is a known issue that has been fixed in the beta version 25.1 known issues

 

Issue: Windows customers may see an “Import Files” dialog box that never completes in the following conditions:

  • The Learn, LibrariesFrame.io panel, or any panel listed in Windows > Extensions, is turned on.
  • An AAF, Final Cut Pro XML, or EDL file is being imported.

Workaround: When importing these file types, first close the above-listed panels. The panels can be turned on again after the

...
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Adobe Employee , Nov 14, 2024 Nov 14, 2024

This issue (which is with the import progress bar) is already fixed in PPro betas, and will be fixed in the next official release.

Status Fixed

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replies 165 Replies 165
165 Comments
Contributor ,
Oct 07, 2024 Oct 07, 2024

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Hi!

 

With the 2 recent Beta version I can no longer import the XML from pluraleyes with all the synchronized video clips and audio files. This a super important part in my workflow since I shoot a lot of events with multiple cameras and audio recorders. 

 

Premiere Beta get's stuck in this "import" panel and nothing happens for hours and hours. I have to cancel it to be able to continue using premiere. 

A3user_0-1728316154859.png

 

I tried a possible solution: I had opend the official Premiere Pro version (24.6.1) and to the XML import there and then in Premiere Beta (25.1) import the created sequence from that project, but it also get's stuck in that Import panel. 

 

The final "solution" I found was to open the Premiere Pro (24.6.1) file within Premiere Pro Beta (25.1), save it with a new name (I was forced to do it since it's from an older version) and then drag the sequence from that project into the other one. 

 

Is there a new change into Premiere that will no longer support importing XML files from Pluraleyes? I fear that when the official version goes into 25.0 I will have the same problem there but there won't be a workaround anymore. 

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Adobe Employee ,
Oct 07, 2024 Oct 07, 2024

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No intentional behavior changes have been made to PPro regarding XML from PluralEyes (which was discontinued by Maxon in February 2023).

Can you send us one such XML? 

Status Investigating

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Contributor ,
Oct 07, 2024 Oct 07, 2024

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Hi Bruce! Sure, here is a link to the file:  Sincronizando.xml 

I have tried using the Premiere Pro synch option but it does not work as well as Pluraleyes. 

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Adobe Employee ,
Oct 07, 2024 Oct 07, 2024

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On MacOS (where I'm testing), I can successfully import Sincronizando.xml into 24.6.1, as well as 25.1 beta.

Note: It took a few seconds before the progress bar moved.

works.png

 

For you, does the .xml fail to import on multiple systems?

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Contributor ,
Oct 08, 2024 Oct 08, 2024

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Thanks for testing it. I'm working on windows 10. It's the only OS I have. 

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Adobe Employee ,
Oct 08, 2024 Oct 08, 2024

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[I'll give it a spin when next on a Windows machine]

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Contributor ,
Oct 08, 2024 Oct 08, 2024

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thank you!

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Participant ,
Oct 09, 2024 Oct 09, 2024

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Happening for me on windows as well! had to import in v24 then upgrade the proj file to start my project last week

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Adobe Employee ,
Oct 10, 2024 Oct 10, 2024

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We've identified a potential workaround: Close the Learn panel, the Libraries panel, and any 3rd party panel (from PPro's Window --> Extensions menu), and try the import again. Does it work?

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Community Beginner ,
Oct 13, 2024 Oct 13, 2024

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hello folks, this is quite a while which is happening on a WINDOWS Premiere Pro 2025 installation.

 

quite often happens this blocking fact: on the project window I click on IMPORT file and the import window is not showing and Premiere remains stuck and I try to click somewhere on the UI an alert sound like I am trying to do somwthing wrong is reproduced... I only have to forcefully close premiere loosing all the work...

 

Is this a known bug or is there a solution to make the import window appear somewhere to recover the status?

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Community Beginner ,
Oct 14, 2024 Oct 14, 2024

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Olá boa tarde, já estou usando as novas versões dos aplicativos e estou enfrentando um problema. Eu prefiro fazer a composição no after, salvar e ai importar para dentro do projeto do premiere. Conforme PRINT abaixo:

cesar_abud_0-1728931618603.png

 

Após ele encontrar o arquivo e me listar as composições eu seleciono aque quero importar e aperto em OK. Surge a tela de import e não sai dela. 


cesar_abud_1-1728931680233.png

Já tentei deixar um tempo, mas acredito que seja um BUG mesmo da nova versão, pois no gerenciador de tarefas os apps não estão processando nada.

cesar_abud_2-1728931779718.png

 

Então para driblar esse bug por agora, estou tendo que adicionar na timeline do projeto do premiere um adjusment layer, ai trocar por sequencia do after, com isso o link é feito e esta funcionando.

Minha maquina, 

i7 6700k 

32mb RAM 2133mhz

Software rodando em SSD SAMSUNG 
Projeto em um NVME, e cache em outro NVMe

VGA 1060 6GB EVGA FTW+

cesar_abud_3-1728931967438.png

cesar_abud_4-1728931986030.png

 

Esqueci de configurar alguma coisa? Alguém enfrentando o mesmo problema? Obrigado e aguardo uma resposta!

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Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

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Hello @cesar_abud,
I was not able to translate your message. Here's what I was able to understand. You wrote:

"I'm already using the new versions of the apps, and I'm having a problem. I prefer to do the composition in After Effects, save it, and then import it into the Premiere project. As per the PRINT below:

 

After it finds the file and lists the compositions, I select the one I want to import and press OK. The import screen appears and won't go away.

 

I've tried leaving it for a while, but I believe it's a bug in the new version because the apps aren't processing anything in the task manager.

 

So to get around this bug for now, I'm having to add an adjustment layer to the Premiere project timeline, then change it to the After Effects sequence, with that the link is created and it's working. My machine, i7 6700k 32mb RAM 2133mhz Software running on SAMSUNG SSD Project on one NVMe, and cache on another NVMe VGA 1060 6GB EVGA

 

Did I forget to configure something? Is anyone facing the same problem? Thanks, and I await a response!"

 

I hope the developer team will respond shortly with a potential solution. Thanks for all the info.

 

Best,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Community Beginner ,
Oct 14, 2024 Oct 14, 2024

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Thanks Kevin, my english isnt no so good, for that i prefer to write in a PortugueseBR. But can you understand my problem? 

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Participant ,
Oct 14, 2024 Oct 14, 2024

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@Bruce Bullis  sorry for the delay, I was rolled back to 25.0beta for a bit due to this issue making it impossible for me to work on the 25.1 beta -- I can confirm for you that in the current beta build (47) importing pluraleyes xml's seems to be working once again as per usual without needing to close any extension panels. Not sure what was going on there but glad to see it was resolved! thank you for identifying a potential work around in the meantime

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Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

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Glad it's working; thanks for posting that follow-up!

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New Here ,
Oct 14, 2024 Oct 14, 2024

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Asunto: Problema al importar archivos PSD en Adobe Premiere Pro 25.1

Hola a todos,

Después de actualizar a la versión 25.1 de Adobe Premiere Pro, me encontré con un problema que me impide importar archivos PSD. La ventana flotante "Importar archivo" sigue cargándose indefinidamente y nunca importa el archivo.

He probado varias soluciones: desinstalar y reinstalar el programa, e incluso probar con otros archivos (que se importan sin problemas). Sin embargo, los archivos PSD siguen sin importarse correctamente.

¿Alguien más ha experimentado este problema? ¿Tiene alguna sugerencia o solución para este error?

¡Realmente agradezco su atención y cualquier ayuda que puedan brindarme!

BugImportFiles.jpg

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New Here ,
Oct 14, 2024 Oct 14, 2024

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Hi everyone,

After updating to version 25.1 of Adobe Premiere Pro, I encountered an issue that prevents me from importing PSD files. The floating "Import File" window keeps loading indefinitely and never actually imports the file.

I’ve tried several solutions: uninstalling and reinstalling the program, and even testing with other files (which import without any problems). However, the PSD files still won’t import correctly.

Has anyone else experienced this issue? Any suggestions or solutions for this bug?

I really appreciate your attention and any help you can provide!

Best regards,BugImportFiles.jpg

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New Here ,
Oct 14, 2024 Oct 14, 2024

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Hi, I just updated to version 25 and I can't import AE files
When I open AE it asks me to update the file to the latest version, I do it but in Premiere it gets stuck on the importing file message and does nothing.

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Participant ,
Oct 15, 2024 Oct 15, 2024

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1. Synced 3 camera s in plural eyes.
2. exported xml 
3. Import XML in Premiere. Opening project works, but then Premiere 25 Hangs at: Import Files.

Christiaan1_0-1728978374409.png

Back to 24.3... 😌

 

Because in 24.3 it just works fine and fast:

Christiaan1_0-1728978665371.png


(After 24.3 there was the MXF Long Glitch bug, so I can not use newer 24.x versions.)

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Community Expert ,
Oct 15, 2024 Oct 15, 2024

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Moved from beta to regular forum.

 

Reset preferences - Premiere Help 

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Community Beginner ,
Oct 15, 2024 Oct 15, 2024

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When importing a AE project into Premiere, eventually it see the comp within the AE project, you click on it and the import get's stuck and never finishes. 

 

Running the latest version of all Adobe apps. Trashed preferences, didn't help. Tried a fresh project PP and AE, still doesn't work...

 

This is simply a broken feature now, but there's a work around....

 

Drag the AE project itself from your explorer/finder (if also a Mac OS problem, haven't tested) into your project folder withing PP, select the comp, it imports perfectly.. Just seems to be a bug with the normal file menu import workflow... seems bizarre, it's the same dynamic link process that's happening, just a different starting point.. Anyway, hope this helps someone, I am mid project and having to turn around edits and this really panicked me.

 

I'm sure Adobe tests things pretty well, and perhaps this is system specific, but considering it's broken from a fresh project with nothing in it.. seems like a quite obvious bug to find..

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Adobe Employee ,
Oct 15, 2024 Oct 15, 2024

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We think we may have addressed this issue already; could you try the latest PPro beta build, and see whether the import succeeds?

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Adobe Employee ,
Oct 15, 2024 Oct 15, 2024

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We think we may have addressed this issue already; could you try the latest PPro beta build, and see whether the import succeeds?

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Adobe Employee ,
Oct 15, 2024 Oct 15, 2024

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Hello JC,

We're reasonably sure we've fixed that issue, in the current beta build; could you give it another try, in the latest?

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Community Beginner ,
Oct 15, 2024 Oct 15, 2024

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There is a beta version for the newly released 2025 build? I'll have a look at this during the weekend when time pressures / backup's aren't a bottle neck.

 

I'm also having repeated crashes in AE where the program crashes and my scratch disk becomes unaccessable, but i'll save that for another post. I'll try reverting to older nvidia drivers first.

 

Thanks for your quick reply. 

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