Text randomly doesn't update after editing transcript

[JOHN MONDO]

I've been having a few issues with the transcription engine. Namely, I'll correct a word at the beginning of a paragraph, click out and the change won't "stick" - the engine will do one of two things. Revert to the previous text or delete the word altogether and leave the three dots in brackets (...) for a pause. I have seen it happen in other parts of the paragraph, but less frequently. The behaviour is you see teh screen flash to the previous words (whihc it does even when it does update) but then never go to teh edited version.

This is a minor but a gotcha bug because you have to carefully watch the screen to ensure that it doesn't happen or you might think you've updated something, only for it to go to the client unchaged. (Don't ask me how I know that)

Apple M1 Max, 32GB RAM Sonoma 14.1.1

[mattchristensen]

@JOHN MONDO I'd love to track down what's happening here. Could you share which version of Premiere Pro you see this in, and maybe also a before/after screenshot of the transcript so I can try and make it happen on my system?

[Stan Jones]

John,

Okay, I won't ask!

This has come up in multiple versions, and I have been unable to replicate it. And as you say, it seems random. Be sure to update this post if you see it in the new Release 24.1.0.

Here's the only other report I could find at the moment.

https://community.adobe.com/t5/premiere-pro-discussions/transcript-correction-is-broken/td-p/1396288...

@Kerstin Ebert was unable to replicate the last time.

Stan

[JOHN MONDO]

Hi Matt - I managed to replicate this today but it wasn't working on captions - just working in the essential Graphics Panel. I decided to grab my mobile and video it. Unfortunately I can't upload video here so put it my dropbox.

I was working on the second to latest release as I noticed there's been a new release today. Sorry, don't have the version number because I just updated it (stupid). Rebooting Premiere stopped the glitch.

[Stan Jones]

Dropbox worked fine. Generally, for a screenshot/recording to be most helpful, we need more context - Text panel, program monitor, EGP at the same time.

Stan

[mattchristensen]

@JOHN MONDO Thank you! Those videos are helpful. For the case when you're working in the Graphics tab of the Text panel, if you then go back into editing the text does it have your changes? That would look something like:

1. Enter the text editing mode the says "Text A"
2. Change the text to "Text B"
3. Click away > the text reverts to "Text A" (this is the issue)
4. Click back in to enter the text editing mode – what do you see?

[steveignite]

Hi, I have just started having this problem. Never had it before. When I click back into the transcript box after editing it just contiunally reverts back. There's no way to edit it.

See here:  https://www.dropbox.com/scl/fi/lp6978m1ujk23d6gqfo01/VID20240814093510.mp4?rlkey=uxavrl3nqkv0qdvg1vw...

[steveignite]

Restarted Premiere and working fine. Still, a very strange bug that it's probably good for you to be aware still exists. Initially it wouldn't even let me double click in the text box. I had to click the 'Edit active text" button to change it to edit mode. After that, it would let me double click - but as you can see, it wouldn't update the transscipt.

[JOHN MONDO]

Hi Steve

I find the problem is it's random. I used the auto transcription yesterday and editing the text worked perfectly. I did it last week and for one particular video I'd edit two words, click out and the text engine would duplicate the sentence before it - repeatedly. I ended up with multiple copies of the same sentence. My workaround in this case was to turn the text int captions and I edit the actual graphics. It's not ideal because I prefer to start with an accurate transcription I can send the client but I can always give them the .srt as text. My computer specs are in the OP. Please post yours to see if we are using similar spec'd machines. 

[steveignite]

Thanks John.

I'm on PC, Windows 10. 128GB RAM, NVIDIA RTX 6000 Ada, using version 24.3.0 as I had performance issues with the latest update.

[Stan Jones]

@steveignite @JOHN MONDO 

Thanks to both of you for the reports and updates. Randomness is always tough.

Steve, you are exiting edit mode by clicking outside the box, yes? I assume you get the same result if you press ESC?

@mattchristensen These reports are odd, and I have still been unable to replicate. 

Stan

[steveignite]

Hi Stan. Yeah, I was clicking outside the box. If the bug comes back I'll try ESC and see if it's different.

[Kevin-Monahan]

Hi @JOHN MONDO,

Would you like to keep this bug report open, or is everything going OK now? Let the team know.

@steveignite, thanks for offering your insight. See if updating the application or installing the beta might help.

Thanks,
Kevin

[JOHN MONDO]

Yes and I'd like to add to it with maybe a way to replicate? This doesn't seem to happen on single video timelines but i work mostly with multicam which may explain why it's worse for me. Here's an example I video'd today (apologies for the shaky cam but I just didn't have time for a tripod) and while it's not exactly the same bug it does seem that this is now happening across a couple of projects. This is the duplication error I've mentioned. To me this whole thing looks like a memory. problem.

[JOHN MONDO]

FYI - same machine specs as my OP but now working on 24.5.0 build 7 and now on Sonoma 14.5 (23F79)

[Stan Jones]

John, thanks for the recording. Nothing subtle there!

I assume a regular multicam strategy, in multicam monitor view, and source transcriptions of each clip. And you are editing in sequence view.

I'll try to test. The last multicam I tested, everything was behaving correctly.

Stan

[JOHN MONDO]

Thanks Stan - please note this is a big project, 3 x 4K streams per multicam clip and probably a terrabyte's worth of clips imoported and I have had a memory crash while Premiere was open (I had another large project open which was probably a mistake). Put it this way - Apple's new "unified memory" is more marketing than substance. My machine has 32GB of RAM but Premiere was using 108GB! However just for sanity's sake, I have seen this happen on a much smaller project, albeit still multicam.

[Stan Jones]

Thanks, John. Noted.

Stan

[Kevin-Monahan]

Hi @JOHN MONDO, and @steveignite,

What kind of source footage are you working with? Can you do a MediaInfo screenshot of the tree view? 

Thanks,
Kevin

[steveignite]

To throw a spanner in the works, I'm not using multicam. Just a normal sequence.

The footage is from the client - so not sure what kind of camera they're using. Not hi-spec. Not sure what a mediainfo from the tree view means, but this is the properties of one of the clips:

Type: MPEG Movie
File Size: 104.22 MB
Image Size: 3840 x 2160
Frame Rate: 30.01
Source Audio Format: 44100 Hz - Compressed - Mono
Project Audio Format: 44100 Hz - 32 bit floating point - Mono
Total Duration: 00:00:19:06
Pixel Aspect Ratio: 1.0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None
Video Codec Type: MP4/MOV H.264 4:2:0
Variable Frame Rate Detected

[Stan Jones]

Steve,

MediaInfo is a popular app that gives a lot of info about files. This download link has all the platform options:

https://mediaarea.net/en/MediaInfo/Download

The "tree view" is the view that most often gives us the info we're looking for. Click "View" and pick "tree." lol.

Thanks for continuing to respond.

@mattchristensen 

Stan

[Onkel J]

I have the same problem. Not doing anything out of the ordinary as far as I know. I'm macOS Sonoma 14.6.1 and Premiere Pro v 24.6.1 (Build 2).

[steveignite]

Hi Stan,

Sorry for the slow reply - holiday/vacation followed by catching up with projects that were behind because of holiday/vacation.

Hopefully this is what you're after:

General
Complete name : D:\Q3.MOV
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt 0000.00 (qt )
File size : 1.32 GiB
Duration : 4 min 11 s
Overall bit rate mode : Variable
Overall bit rate : 45.2 Mb/s
Frame rate : 30.000 FPS
Encoded date : 2024-02-27 10:41:46 UTC
Tagged date : 2024-02-27 10:45:58 UTC
Writing library : Apple QuickTime
com.apple.quicktime.make : Apple
com.apple.quicktime.model : iPhone X
com.apple.quicktime.software : 16.7.5
com.apple.quicktime.creationdate : 2024-02-27T10:41:46+0000

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 1 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 1 frame
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 4 min 11 s
Bit rate : 45.0 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Rotation : 90°
Frame rate mode : Variable
Frame rate : 30.000 FPS
Minimum frame rate : 28.571 FPS
Maximum frame rate : 31.579 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.181
Stream size : 1.32 GiB (100%)
Title : Core Media Video
Encoded date : 2024-02-27 10:41:46 UTC
Tagged date : 2024-02-27 10:45:58 UTC
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Metas : 3,4,5
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 4 min 11 s
Source duration : 4 min 11 s
Bit rate mode : Variable
Bit rate : 96.0 kb/s
Channel(s) : 1 channel
Channel layout : M
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 2.84 MiB (0%)
Source stream size : 2.84 MiB (0%)
Title : Core Media Audio
Encoded date : 2024-02-27 10:41:46 UTC
Tagged date : 2024-02-27 10:45:58 UTC

Other #1
ID : 3
Type : meta
Format : mebx
Codec ID : mebx
Duration : 4 min 11 s
Bit rate mode : Constant
Title : Core Media Metadata
Encoded date : 2024-02-27 10:41:46 UTC
Tagged date : 2024-02-27 10:45:58 UTC

Other #2
ID : 4
Type : meta
Format : mebx
Codec ID : mebx
Duration : 4 min 11 s
Source duration : 4 min 11 s
Bit rate mode : Variable
Stream size : 742 KiB
Source stream size : 742 KiB
Title : Core Media Metadata
Encoded date : 2024-02-27 10:41:46 UTC
Tagged date : 2024-02-27 10:45:58 UTC

Other #3
ID : 5
Type : meta
Format : mebx
Codec ID : mebx
Duration : 4 min 11 s
Bit rate mode : Variable
Title : Core Media Metadata
Encoded date : 2024-02-27 10:41:46 UTC
Tagged date : 2024-02-27 10:45:58 UTC

[Onkel J]

Update: I my external SSD with the project from my mac to my pc that has a fresh PP install. The issue was the same. I found a workaround though. I did a re-transcribe on the audio file. Hope this helps someone.

[Stan Jones]

@steveignite @Onkel J 

Thanks for posting.

@mattchristensen 

Stan

[steveignite]

Another quick update:

I've just had this happen again on a totally different project. This project was created in 24.3.0, is nothing to do with the other project, and uses mp4s generated in AE - it's an animation project.

I had edited 5 or 6 of the transcription sections fine, but then it stopped letting me double click to edit. I clicked the pencil icon to edit the text, and it would let me amend the text, but as soon as I clicked away, they'd revert - as before.

I saved the project and opened and converted it to version 25.0.0, and hey presto, I could edit Transcript text... for a couple of minutes... until exactly the same bug happened again.

This time it's slightly different, though. It seems that only one of the generated transcripts is affected - I can edit the others. For this one, it seems to have replicated a whole paragraph of the transcript, so it's repeated twice. Obviously, I don't want that. But it won't let me delete the repetition - it just reverts whatever I do to its generated transcript. But only on that transcription - I can edit the others.