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P: Morph Cut causing Premiere Pro to crash every time. Help!

Community Beginner ,
Jan 20, 2024 Jan 20, 2024

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I have been using the Morph Cut effect in my edits in Premiere Pro for years, with no real problems.

 

Since I installed Premiere Pro 2024 (24.1), every time I bring a morph cut to a sequence, the program crashes. I've tried multiple different ways, like creating a completely new sequence and pasting the shots there and then using morph cut, and nothing works.

I've decided to roll back to Premiere 2023 for now. I even tried using the latest Beta version, and it still crashes.

Does anyone have a solution?

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correct answers 3 Pinned Replies

Adobe Employee , Apr 22, 2024 Apr 22, 2024

Hi @Thomas2292245005c8 ,

 

This issue has been fixed in Beta, could you please try it out with the latest Beta?

 

Thanks,

Maanvig

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Adobe Employee , Apr 26, 2024 Apr 26, 2024

Hello @vishals2588 ,

 

Thanks for checking back. Could you please share a sample project for reproducing the issue at our end: https://helpx.adobe.com/creative-cloud/help/share.html
Please share the system configuration now that you're facing this issue as well.This is the fix for Mac Intel related configuration.

 

Thanks,

MaanviG

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Adobe Employee , Sep 05, 2024 Sep 05, 2024

Hi @Thomas2292245005c8 ,

 

Could you please try to test this behavior by cleaning up the Cache on Premiere Pro, and please test in the latest beta build PrPro 25.0, share your feedback. If the issue persists, please let us know about it, we might need the sample project to reproduce this crash.

 

Thanks,

Maanvig

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Community Beginner ,
Feb 19, 2024 Feb 19, 2024

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Since updating to 24.1, Pr crashes every time I drop Morph Cut in. It corrupts the auto-save and will not reopen. I didn't have this issue before the update. 

MacBook Pro, 15-inch, 2018

2.6 GHz 6-Core Intel Core i7

Radeon Pro 560X

Blackmagic eGPU Radeon Pro 580
Intel UHD Graphics 630 1536 MB
32 GB 2400 MHz DDR4

Running Sonoma 14.3

 

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Explorer ,
Feb 19, 2024 Feb 19, 2024

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Same problem. This has rendered Premiere useless. Morph cuts are unusable unless you want an instant crash and continual crashes upon reopening the project.

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Community Beginner ,
Feb 20, 2024 Feb 20, 2024

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add morph cut.. instnat crash. project will no reopen. musit go back to an auto save.

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Explorer ,
Feb 22, 2024 Feb 22, 2024

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I couldn't download Premiere Beta 24. Mine version is 24.3

Screenshot 2024-02-22 at 11.09.34.png

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Explorer ,
Feb 22, 2024 Feb 22, 2024

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I couldn't download Premiere Beta 24. Mine version is 24.3Screenshot 2024-02-22 at 11.09.34.png

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New Here ,
Feb 22, 2024 Feb 22, 2024

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Morph cut done crashed my system as well. Lost days of work. What say you adobe?

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New Here ,
Feb 22, 2024 Feb 22, 2024

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I wasn't using the beta, just the regular app.

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New Here ,
Feb 22, 2024 Feb 22, 2024

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If you take all your footage offline (moving it to a different folder, or disconnecting the drive), you can open the project fine, delete the morph cuts, then save, so you won't lose your latest cut. Downgrading to Premiere 24 will fix the morph cut issue also.

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Adobe Employee ,
Feb 23, 2024 Feb 23, 2024

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Hey Josiah,

I'm sorry to hear about the crash. Please let us know which version of Premiere Pro you're using (Help > About Premiere Pro). Do you see any error codes or messages? Please also share which operating system you're using (Windows or macOS).

 

Thanks,

Ishan

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Community Beginner ,
Feb 25, 2024 Feb 25, 2024

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macos 14.2.1
PP 24.0.3 , 24.1, and 24.2.1

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New Here ,
Feb 27, 2024 Feb 27, 2024

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I have the same exact specs as you except for the OS. I am running Mac OS Sonoma 14.3.1 and Premiere 24.2.1. 

My project crashes instantly when I add Morph Cut. It never did this on 24.0 and noticed this on 24.0.3, 24.1, and now 24.2.1. 

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New Here ,
Feb 27, 2024 Feb 27, 2024

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I've downgraded and I'm following this thread to find out if it's fixed in a future update.

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Explorer ,
Feb 28, 2024 Feb 28, 2024

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Same here.

 

It's silly that I have to keep an eye on these threads to inform the workflow decisions at my company. Adobe really needs to focus more heavilly on QA before they release products if they want to maintain their professional userbase.

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New Here ,
Mar 01, 2024 Mar 01, 2024

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same issue here with iMac 5k 2020 8 core i7 64gb ram. The only way to fix it is to quicly delete the morph cut transition as soon as the project reopens and never use it again. Adobe you have to fix this, it's not our computer/video card/os/drivers/firmware/ram/type of sure used in our coffee the issue here!

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New Here ,
Mar 04, 2024 Mar 04, 2024

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Hi Charlie,

Thanks for your post, would you know where to get a link to download version 24.0 please?

Many thanks

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Explorer ,
Mar 04, 2024 Mar 04, 2024

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Arthur, I posted it above, but it was removed by moderators. I received it by simply chatting with adobe support and describing the problem. They were very quick to provide the download. Good luck!

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New Here ,
Mar 05, 2024 Mar 05, 2024

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Thanks, I actually realised previous versions could actually be installed straight from Creative Cloud. 24.0 fixed the issue thanks a lot!

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Contributor ,
Mar 06, 2024 Mar 06, 2024

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I have a similar issue. I am running the latest Mac OS and version of PP across numerous projects with different source footage. With each crash, I get a window suggesting I update Premiere and reset preferences. The latest version of PP is installed. I reset my preferences, deleted all my old render files, and cleared the cache.

 

None of that worked, so I did a clean install of the Mac OS. ¯\_(ツ)_/¯

 

Still happens frequently

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Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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I'm having morph cut issues and I'm using the latest Premiere Pro (24.2.1). I'm working with ORIGINAL clips in a sequence, applying morph cut & I'm getting "Failure: can't access clips" (see screenshot). I'm on a MacbookPro 2021 M1, Sonoma 14.3.1. Someone, please help!

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New Here ,
Mar 15, 2024 Mar 15, 2024

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I'm having the same issue, I applied the morph cut and it caused my Premiere Pro to crash. Resetting settings and installing the latest update didn't fix it, I restarted my laptop a couple times as well, nothing.  I was on the latest Premiere Pro version 24.2.1. I read this thread and went to creative cloud app and backed up to version 24.0.3 and that fixed my issue with Morph cut. Prior to that PP was running really well with no issues. Here are my computer specs for my 2018 Macbook Pro:

Screenshot 2024-03-15 at 9.51.48 AM.png

 

 

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Explorer ,
Mar 15, 2024 Mar 15, 2024

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Adobe, when can we realistically expect a fix?

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Community Beginner ,
Mar 15, 2024 Mar 15, 2024

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Yes. That's what we're all after. The opportunity to share the problem is
great--but we really want to know if/when this will be corrected.
__________________________________________________

[Personal information removed by moderator.]



Dann Hurlbert

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New Here ,
Mar 17, 2024 Mar 17, 2024

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I found a workaround by opening the previously saved same project and deleting that proj.

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Community Beginner ,
Mar 22, 2024 Mar 22, 2024

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I'm having the same problem, though only with BRAW clips. I've found when I apply a morph cut between two ProRes 422 LT clips, it works fine. Currently working in v24.2.1

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Community Beginner ,
Mar 23, 2024 Mar 23, 2024

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Morph Cut causes Premiere Pro 2024 to crash every time. Help!

Any help is appreciated.

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