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Hello
Wondering if anyone else has had the same issue. Im trying to move a project from my MacBook to my iMac using the method of Project Manager; Collect files and copy to new location.
But every time I try this I get a error message saying "an unknown error occurred during the project manager operation. Please save your project and retry the operation". I tried that and still no luck.
Anyone able to shed light on the situation would be great. Or is there another way to move the project easily?
Many thanks
Dan
I believe I have the answer for you.
I had the same error. Tried the same steps as you did, even tried a different desktop and different locations to Project manage to and didnt work I then found that if I unticked the box (Include preview files) then the project manage worked without the unknown error at the end. Hope this helps.
Had the same issue and found a workaround. Made a new project an imported the main sequence from the original project in the new one. Used the project Manager on the new one and it worked.
Hi,
I had the same error today (July 24, 2019) on the latest CC update of Premiere Pro. I tried unchecking "include preview files." That didn't work. Then I went back and tried unchecking "Export Media Files to Match Clip Names." That didn't work.
Then I tried unchecking "Exclude Unused Clips." That worked. I was finally able to export the project.
When i faced this issue in 99% cases it was solved by unchecking "Include Audio Conform Files"
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HERE IS YOUR ANSWER THAT ACTUALLY WORKS - NO MORE "UNKOWN ERROR", NO RENAMING ALL YOUR FILE MANUALLY
Step 1: Export an AAF of your timeline
Step 2: Create a new project
Step 3: Import the AAF you just output
Step 4: Consolidate using the new project and AAF.
Seriously, Adobe, I shouldnt have to find round-about hack methods to acheive professional standards. Test your software... Issues like this "Unkown Error: plague this program and make it difficult to justify relying on in a professional space.
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Hey Greg,
Sorry for the frustration.
Seriously, Adobe, I shouldnt have to find round-about hack methods to acheive professional standards. Test your software... Issues like this "Unkown Error: plague this program and make it difficult to justify relying on in a professional space.
These are user to user forums. Express your dissatisfaction to the Premiere Pro product team here: https://adobe-video.uservoice.com/forums/911233-premiere-pro
Thanks,
Kevin
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Unchecking "include preview files" fixed the issue for me.
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Hi Community,
For those experiencing this issue, please upvote this bug on User Voice: an unknown error occurred during the project manager operation. Please save your project and retry t....
Full documentation on the feature is here: Consolidate, transcode, and archive projects
Thanks,
Kevin
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Worked for me. Thanks.
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When I tried to export a sequence using this method a lot of proxy's clips not used in the sequence are copied in the location and it takes a lot of time every time I did it. Anyone know what's happening?¿ The clips and proxys are not in the sequence but the admin tool still cpoy all of them... May be it's a cahe error? I tried to delete all media cache files and cache files but still happen...
If anyone can help me it will be great!
Thanks
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Hello !
As you have issues with the Project Manager, you should try PlumePack !
It's a Premiere Pro plugin which makes the same job than the Project Manager : Consolidate your project, but with more features / options and with less bugs.
The "Collect & Copy" feature is FREE ! https://www.autokroma.com/blog/PlumePack-is-now-FREE
About proxies, if you just copy your project you can choose to include them or not with a special option.
Best,
Nicolas from Autokroma
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Great thread. I am experiencing this horrible thing now. After copying 731GB for hours it gives the horror message and upon closing the dialog box it deletes all files. How annyoying. I have tried it 6-7 times in different ways, SSD (external) and also WD Elements. Now trying without audio and preview. Let's if that solves it. I called support and they told me to try on a different drive but as it turns out drive is not the issue