Project Manager Error

[djparkerdiver]

Hello

Wondering if anyone else has had the same issue. Im trying to move a project from my MacBook to my iMac using the method of Project Manager; Collect files and copy to new location.

But every time I try this I get a error message saying "an unknown error occurred during the project manager operation. Please save your project and retry the operation". I tried that and still no luck.

Anyone able to shed light on the situation would be great. Or is there another way to move the project easily?

Many thanks

Dan

[Gregreg]

HERE IS YOUR ANSWER THAT ACTUALLY WORKS - NO MORE "UNKOWN ERROR", NO RENAMING ALL YOUR FILE MANUALLY

Step 1: Export an AAF of your timeline

Step 2: Create a new project

Step 3: Import the AAF you just output

Step 4: Consolidate using the new project and AAF.

Seriously, Adobe, I shouldnt have to find round-about hack methods to acheive professional standards. Test your software... Issues like this "Unkown Error: plague this program and make it difficult to justify relying on in a professional space. 

[Kevin-Monahan]

Hey Greg,

Sorry for the frustration.

Seriously, Adobe, I shouldnt have to find round-about hack methods to acheive professional standards. Test your software... Issues like this "Unkown Error: plague this program and make it difficult to justify relying on in a professional space. 

These are user to user forums. Express your dissatisfaction to the Premiere Pro product team here: https://adobe-video.uservoice.com/forums/911233-premiere-pro

Thanks,
Kevin

[fblenman555]

Unchecking "include preview files" fixed the issue for me.

[Kevin-Monahan]

Hi Community,

For those experiencing this issue, please upvote this bug on User Voice: an unknown error occurred during the project manager operation. Please save your project and retry t....

Full documentation on the feature is here: Consolidate, transcode, and archive projects

Thanks,
Kevin 

[mihaj745476]

Worked for me. Thanks.

[Krik Krak Productions]

When I tried to export a sequence using this method a lot of proxy's clips not used in the sequence are copied in the location and it takes a lot of time every time I did it. Anyone know what's happening?¿ The clips and proxys are not in the sequence but the admin tool still cpoy all of them... May be it's a cahe error? I tried to delete all media cache files and cache files but still happen...

If anyone can help me it will be great!

Thanks

[Nicolas F]

Hello ! 
As you have issues with the Project Manager, you should try PlumePack ! 
It's a Premiere Pro plugin which makes the same job than the Project Manager : Consolidate your project, but with more features / options and with less bugs. 
The "Collect & Copy" feature is FREE ! https://www.autokroma.com/blog/PlumePack-is-now-FREE
About proxies, if you just copy your project you can choose to include them or not with a special option. 
Best,
Nicolas from Autokroma

[zmir]

Great thread. I am experiencing this horrible thing now. After copying 731GB for hours it gives the horror message and upon closing the dialog box it deletes all files. How annyoying. I have tried it 6-7 times in different ways, SSD (external) and also WD Elements. Now trying without audio and preview. Let's if that solves it. I called support and they told me to try on a different drive but as it turns out drive is not the issue