Hi simons18975100, I understand that you are getting Error code 50 on your CC Desktop app. Please refer the below links. "Failed to install" error received when installing Adobe Creative Cloud desktop app If you still get the issues, please follow these steps. 1. Uninstall Adobe Creative Cloud Desktop 2. Download and run the Adobe CC Cleaner Tool (against Creative Cloud only) 3. Manually delete the Adobe\Adobe Creative Cloud folder under Program Files (x86) - I noticed that sometimes there are multiple folders with that name ending with a different version number. Anyway, the Cleaner Tool doesn't clean very much, apparently, since it doesn't even remove the program folder itself. 4. Manually clean the registry from all references to Creative Cloud Desktop 5. Run CCleaner 6. Reboot 7. Download and run the Creative Cloud installer before running anything else. Regards Himanshu Gupta
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