Re: Speech to Text

Shivangi_Gupta · ‎Jan 23, 2019

Happy to help ^Shivangi

Shivangi_Gupta · ‎Jan 22, 2019

Hi Heath George, Which version of Adobe application are you using? Shivangi

Shivangi_Gupta · ‎Jan 22, 2019

Hi nicholass, Sorry about that. I understand that you are getting an issue while importing .insv(Insta360) file in Premiere Pro. Please check this discussion: 360/VR VIDEO AND PLUGIN PREMIERE PRO Let us know if it helps. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 22, 2019

Hi lucb, Sorry for your issue. I understand you are getting an error while exporting. Please check this article: How to fix issues that cause errors when rendering or exporting I hope it helps. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 22, 2019

Hi cameron b, Sorry to hear about your issue. I understand you are unable to sign out of the Adobe applications.Have you tried signing out of the Creative Cloud Desktop application? Refer to this article: Learn how to activate and deactivate Creative Cloud apps Let us know if it helps. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 22, 2019

Hi tacosandbourbon, Sorry for your issue. I understand that you are looking for some additional codecs while exporting from Media Encoder. As SAFEHARBOR11 mentioned, we need to know the codecs that you are looking for. Which version of Media Encoder are you using? Please share screenshots for the Export settings you have opted and the error that you are getting. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 22, 2019

Hi SkyDiverDriver, Sorry for your issue. I understand that you are getting performance related issues while using Nvidia graphics card and it asks for the driver update. Please check this article: https://www.premierebro.com/blog/support-changes-for-gpu-acceleration-coming-to-premiere-pro I would recommend performing a clean installation of Nvidia drivers: https://support.ubi.com/en-gb/faqs/000025720/Nvidia-Driver-Clean-Installation Latest Nvidia drivers: Download Drivers | NVIDIA Let us know if it helps. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 21, 2019

Hi Kevin, Sorry for your issue. Please try these two steps. Run the application as an administrator. Try launching the application after disabling the Nvidia graphics card from Device manager. Let me know if it works. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 21, 2019

Happy to help Regards, Shivangi

Shivangi_Gupta · ‎Jan 21, 2019

Hi asdafsaf, Sorry for your issue. I understand you are getting an error while exporting a project in Premiere Pro. Please check this article: How to fix issues that cause errors when rendering or exporting Let us know if it helps. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 21, 2019

Hi Fintang, Sorry for your issue. I understand that you are not getting any audio waveform after creating a sequence with AVI files. Thanks for replying John T Smith Have you tried the suggestions provided by John T Smith ? Please share a screenshot of the audio hardware preferences. FAQ: How do I capture and post a screen shot or video? The path is: Preferences > Audio Hardware Additionally, share the media file properties' screenshot. Select the file in Project panel > Right click > Select Properties. Have you tested other formats? Where have you saved the AVI files? Please change the media file location and then try to import and create a new sequence. Let us know if it works. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 21, 2019

Hi giuseppec, Thanks for reaching out. I understand you want to change the speech-language while using Speech to Text Analysis in Adobe Premiere Pro CS6. You'll need to download the additional language packs for doing the that. Please check this article: Install additional speech libraries in Premiere Pro CC, CC 2014, and CC 2015 Let us know if it helps. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 21, 2019

Hi joeyl, Thanks for reaching out. As discussed above, you need to buy the subscription of any individual or all the applications for using the previous versions. The links for checking the membership plans and the applications available are mentioned above by John T Smith. I hope all your questions have been answered. Thanks for chiming in John T Smith @Conrad C Please give us a shout in case you have any other query. We're here to help. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 21, 2019

Hi gagesemi, We're sorry for your issue. I understand that you are unable to export from Premiere Pro. What are your system specifications(OS, RAM, GPU, Processor)? Have you tested the issue with a different project or media file? Please change the video renderer and then try to export. FAQ: How to change the Video Renderer in Premiere Pro? Let us know if it works. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 21, 2019

Hi kenr, Sorry for your issue. I understand you are getting a crash error while opening Adobe Premiere Pro. Do you get ant crash log? Would you mind sharing it with us? Also, please share your system specifications(RAM, GPU, Processor). Additionally, please try resetting the preferences. FAQ: How to reset (trash) preferences in Premiere Pro? Let us know if it helps. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 17, 2019

Hi Kerry Glennon, Thanks for your input. I am sure it will help several others. Best, Shivangi

Shivangi_Gupta · ‎Jan 17, 2019

Hi imanib, Thanks for reaching out. I understand that you wish to learn how to work with Essential Graphics Panel. Please check this article: Create titles and motion graphics with the Graphics workspace in Premiere Pro. Let us know if it answers your questions or if you have any other query. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 17, 2019

Hi lesliek1, This is a duplicate discussion thread. Kindly check this link and continue the discussion there: Mercury Playback Engine GPU Acceleration Thanks, Shivangi

Shivangi_Gupta · ‎Jan 17, 2019

Hi lesliek1, Sorry for your issue. I understand that when you apply VR immersive video transitions, entire sequence gets affected by it. Ideally, it should not happen. Video renderer should always use GPU acceleration for using any VR immersive effect or transition, hence, changing it to Mercury Playback Engine Software Only will not work. Have you tried resetting the preferences? FAQ: How to reset (trash) preferences in Premiere Pro? Let us know if it helps. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 17, 2019

Hi Amandine, We're sorry for your issue. I understand that you have exported a file from Premiere Pro but it does not play and shows a single frame. What are your computer specifications(OS, RAM, GPU, Processor)? Which media player are you using? Have you tried to play the exported file inside Premiere Pro or in a different media player like VLC? Please share a screenshot of the export settings you have used. FAQ: How do I capture and post a screen shot or video? Also, Please try exporting in a different format like Quicktime. Let us know if it helps. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 17, 2019

Hi aliciaw, Thank you for choosing Adobe Premiere Pro. Please check this article: Adobe Premiere Pro CC System Requirements This gives the details for basic system requirements for using Premiere Pro. You may check which of the laptops meets the requirements. Let us know if it helps. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 17, 2019

That's so awesome to hear. Give us a shout if you need anything else. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 16, 2019

Hi Legomojo, Sorry to hear about your issue. Thanks for reaching out. I understand that you have updated Premiere Pro and after that, the first audio track is copied on the second one. Has it happened with a single project? Where have you saved the media cache and media files? Have you checked the project autosaves? Thanks, Shivangi

Shivangi_Gupta · ‎Jan 16, 2019

Hi bhorsley, Thank you for your valuable input here. I hope it helps our users. Shivangi

Shivangi_Gupta · ‎Jan 16, 2019

Hi kenzab, Thanks for reaching out. I understand that you want to export a sequence with media being offline or unlinked in the project. You will be able to export it but the exported file will show the media offline window during playback. Thanks for your response marer1976 . I totally agree with what you have written. @kenzab, please let us know if you have any other question or if this answers your query. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 16, 2019

Hi brandis, Thanks for posting your query here. Thanks for chiming in Jim. Did you check the link shared by Jim_Simon? Does it answer all your queries? Let us know if you have any more doubts. We're here to help Thanks, Shivangi

Shivangi_Gupta · ‎Jan 16, 2019

Hi kholoudf, Sorry for your issue. I understand that the color quality of the media file changes after import in Premiere Pro. Which version of Premiere Pro are you using? What are your computer specifications(OS, RAM, GPU, Processor etc)? Where do you check the quality of the preview (Source monitor or Program monitor). Please share a screenshot of the original and imported file. FAQ: How do I capture and post a screen shot or video? Try changing the video renderer. FAQ: How to change the Video Renderer in Premiere Pro? Let us know if it helps. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 16, 2019

Hi there, We're sorry for your issue. Which version of Premiere Pro are you using? Do you get this issue with a particular project or file? Have you tried reinstalling the application? Let us know if it helps. Thanks, Shivangi

Shivangi_Gupta · ‎Jan 13, 2019

Hi martinv, We're sorry for your issue. I understand that every time you try to export your project, Premiere Pro crashes. Which version of Premiere Pro are you using? What are your system specifications [OS(with version)RAM, GPU, Processor etc]? Do you get any crash report or log that you can share with us? Did you try resetting the preferences as mentioned by Mtd? Thanks, Shivangi

Shivangi_Gupta · ‎Jan 10, 2019

Hi Eliathan, Sorry for your issue. I understand that you are not getting any option to create ingest preset. Which version of Media Encoder are you using? Have you tried reinstalling the application? Thanks, Shivangi

Shivangi_Gupta

Shivangi_Gupta

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