This is a public forum, not Adobe support... do what kglad wrote ... View more

What do YOU feel like being?   ... View more

>I don't want to renew my subscription   Cancel after your final payment of your current subscription is made   This is a public forum, not Adobe support... other users can't help Go here and check your account to determine your status https://account.adobe.com To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html ... View more

This won't help the original person with lost files, but For anyone else reading this... Do NOT have your files only in cloud storage You should always have an extra copy of all files (or TWO full copies) Computer crashes or account changes happen, so use an external drive for copies A USB flash drive to keep in a safe place... here are 2, there are many more available PNY brand https://www.amazon.com/PNY-512GB-Turbo-Attach%C3%A9-Flash/dp/B0BF5VHLBZ SanDisk https://www.amazon.com/SanDisk-512GB-Ultra-Flash-Drive/dp/B083ZLJ5MG Other flash drives are 1 or even 2 Terabytes Formatting a flash drive https://www.usbmemorydirect.com/blog/flash-drive-format-types/ ... View more

Adobe did not write this forum software, it is rented from another company ... View more

Revert to trial https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html may help -and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068 -and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html ... View more

For serial number programs you may download only if you bought direct from Adobe -Log in to your Adobe account and click this link https://account.adobe.com/products --you do, of course, need to log in using the account you used for your purchase --IF a download is available there will be a Download button under the program name ---as always, write the serial number in a text file AND copy that text file and the ---download file(s) to an external drive (or two) to be sure you always have what you need ... View more

This is a public forum, not Adobe support... other users can't help You may get a refund if you cancel and are charged during the first 14 days of starting a trial After 14 days the trial becomes a subscription and there is no refund ... View more

Did you cancel in no more than 14 days from the start of the trial?   When you cancel after 14 days there is no refund ... View more

I don't know about warranty, but I still have a few years left   ... View more

The Adobe support staff who post here have NOTHING to do with company policy... do a search to find the company address and send a letter to Adobe ... View more

Not in our garden   ... View more

>recorded videos had high efficiency as the storage format   To edit you need to use the 'most compatible' setting https://handbrake.fr/ open source transcoder/converter to convert to an editable format ... View more

Exactly what is INSIDE the video you are editing? Report back with the codec details of your file, use the program below Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download - a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0 - when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view - post your information IN your message, not as an attachment that someone would have to download ... View more

There are times I could use one of these   ... View more

I did not see a single mosquito - Trip Report http://www.direct2usales.com/V2025.HTM ... View more

How is your job?   ... View more

Yep... this describes me   ... View more

Trip Report http://www.direct2usales.com/V2025.HTM ... View more

For Premiere Elements, export your video and use other software https://www.movavi.com/learning-portal/best-dvd-authoring-software.html Windows only DVD+BluRay https://tmpgenc.pegasys-inc.com/en/product/taw6.html https://en.wikipedia.org/wiki/List_of_DVD_authoring_software MANY are discontinued ... View more

https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html . https://helpx.adobe.com/premiere-pro/kb/gpu-and-gpu-driver-requirements-for-premiere-pro.html ... View more

What is the exact error message?   Does your computer hardware qualify? https://helpx.adobe.com/creative-cloud/system-requirements.html ... View more

You may get a refund if you cancel and are charged during the first 14 days of starting a trial After 14 days the trial becomes a subscription and there is no refund   This is a public forum, not Adobe support... other users can't help To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html https://community.adobe.com/t5/account-payment-plan-discussions/unable-to-load-data-error-while-cancelling-adobe-subscription/td-p/15527182 The Opera browser is not compatible with Adobe - and a refund will take up to 14 days https://helpx.adobe.com/manage-account/using/cancel-subscription.html?promoid=61PM7X11&mv=other -be sure to keep the verification email you will receive when you cancel ... View more

The ONLY way to DE-activate one of your two allowed activations is from inside the program   If you did not deactivate before upgrading your computer, and the program now sees your system as new and needing activation, there is no way to solve the problem ... View more

Do not count on Windows to be fully up to date when it comes to device drivers Go to the vendor site to be sure you have an updated driver for your graphic adapter Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html . https://helpx.adobe.com/premiere-pro/kb/gpu-and-gpu-driver-requirements-for-premiere-pro.html . nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us -for all Adobe programs use the STUDIO driver, not the GAMING driver -To achieve the highest level of reliability, Studio Drivers undergo extensive -testing against multi-app creator workflows and multiple revisions of the top -creative applications from Adobe to Autodesk and beyond . If you have a laptop you MAY also need to check for a laptop specific nVidia driver -SOME laptops require an approved driver from the laptop company, not nVidia . AMD/ATI Driver https://www.amd.com/en/support . Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/ ... View more

This is a public forum, not Adobe support... other users can't help To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html https://community.adobe.com/t5/account-payment-plan-discussions/unable-to-load-data-error-while-cancelling-adobe-subscription/td-p/15527182 The Opera browser is not compatible with Adobe - and a refund will take up to 14 days https://helpx.adobe.com/manage-account/using/cancel-subscription.html?promoid=61PM7X11&mv=other -be sure to keep the verification email you will receive when you cancel ... View more