You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from Using the Community (which is about the forums) to the Payment forum   Nobody here in a public forum can see your account information Help Center https://helpx.adobe.com/support.html is a good place to start What do you see for your account at https://account.adobe.com/ This space is provided by Adobe, but this is not Adobe support This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that wait times are sometimes long before an agent responds . You MUST make sure that your browser does NOT block ads, scripts, or pop-ups You MUST also allow 'cookies' in your web browser for the link to work This will NOT work if you are using a VPN. This link will go directly to the chat option https://helpx.adobe.com/contact.html?rghtup=autoOpen Type "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning type in the word Agent in the lower right, without the quote " " marks or X (aka Twitter) tweet @AdobeCare . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click for more information about scammers https://tinyurl.com/10791730   ... View more

When you post a question you always need to tell the Adobe program you are using There are MANY programs in a full subscription, plus other non-subscription programs Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum ... View more

MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing? Report back with the codec details of your file, use the program below Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download - a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0 - when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view - post your information IN your message, not as an attachment that someone would have to download   Compare the details of a file that plays -vs- one that doesn't play... what is different? ... View more

Do not use the Opera browser, it has problems with Adobe ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from the non-technical Lounge to the Stock forum ... View more

Nobody here in a public forum can see your account information Help Center https://helpx.adobe.com/support.html is a good place to start What do you see for your account at https://account.adobe.com/ This space is provided by Adobe, but this is not Adobe support This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that wait times are sometimes long before an agent responds . You MUST make sure that your browser does NOT block ads, scripts, or pop-ups You MUST also allow 'cookies' in your web browser for the link to work This will NOT work if you are using a VPN . This link will go directly to the chat option https://helpx.adobe.com/contact.html?rghtup=autoOpen Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent in the lower right, without the quote " " marks or X (aka Twitter) tweet @AdobeCare . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730   ... View more

Revert to trial https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html may help -and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068 -and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html   Or contact support Nobody here in a public forum can see your account information Help Center https://helpx.adobe.com/support.html is a good place to start What do you see for your account at https://account.adobe.com/ This space is provided by Adobe, but this is not Adobe support This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that wait times are sometimes long before an agent responds . You MUST make sure that your browser does NOT block ads, scripts, or pop-ups You MUST also allow 'cookies' in your web browser for the link to work This will NOT work if you are using a VPN . This link will go directly to the chat option https://helpx.adobe.com/contact.html?rghtup=autoOpen Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent in the lower right, without the quote " " marks or X (aka Twitter) tweet @AdobeCare . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730   ... View more

If you go to chat you will start with the AI, but you can request a real person   ... View more

Do not count on Windows to be fully up to date when it comes to device drivers Go to the vendor site to be sure you have an updated driver for your graphic adapter Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html . nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us -for all Adobe programs use the STUDIO driver, not the GAMING driver -To achieve the highest level of reliability, Studio Drivers undergo extensive -testing against multi-app creator workflows and multiple revisions of the top -creative applications from Adobe to Autodesk and beyond . If you have a laptop you MAY also need to check for a laptop specific nVidia driver -SOME laptops require an approved driver from the laptop company, not nVidia . AMD/ATI Driver https://www.amd.com/en/support . Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/ ... View more

Except hand washing means needing lotion to have soft hands after hot water and strong detergent ... View more

I have everything that I wanted as a teenager, only 60 years later. I don't have to go to school or work. I get an allowance every month. I have my own pad. I don't have a curfew. I have a driver's license and my own car. The people I hang around with are not scared of getting pregnant and I don't have acne. Life is great.   I changed my car horn to gunshot sounds. People get out of the way much faster now.   Gone are the days when girls used to cook like their mothers. Now they drink like their fathers. I didn't make it to the gym today. That makes five years in a row. I decided to stop calling the bathroom "John" and renamed it the "Jim". I feel so much better saying I went to the Jim this morning. Old age is coming at a really bad time. When I was a child I thought "nap time" was a punishment. Now it feels like a small vacation. I don't have gray hair... I have ""wisdom highlights""! I'm just very wise. If God wanted me to touch my toes, He would've put them on my knees. Last year I joined a support group for procrastinators. We haven't met yet. Why do I have to press one for English when you're just going to transfer me to someone I can't understand anyway? Of course, I talk to myself. Sometimes I need expert advice. At my age "Getting Lucky" means walking into a room and remembering what I came In there for. The biggest lie I tell myself is... "I don't have to write that down, I'll remember it". I have more friends I should send this to, but right now I can't remember their names. Now, I'm wondering... did I send this to you, or did you send it to me? ... View more

Do not count on Windows to be fully up to date when it comes to device drivers Go to the vendor site to be sure you have an updated driver for your graphic adapter Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html . nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us -for all Adobe programs use the STUDIO driver, not the GAMING driver -To achieve the highest level of reliability, Studio Drivers undergo extensive -testing against multi-app creator workflows and multiple revisions of the top -creative applications from Adobe to Autodesk and beyond . If you have a laptop you MAY also need to check for a laptop specific nVidia driver -SOME laptops require an approved driver from the laptop company, not nVidia . AMD/ATI Driver https://www.amd.com/en/support . Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/ ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ ... View more

When you post a question you always need to tell the Adobe program you are using There are MANY programs in a full subscription, plus other non-subscription programs Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum ... View more

You don't mention your version... for my PrElements 2021 (2025 is current) rendering is only to make the video play smoothly on the timeline... not for exporting   Even the 'big version' Premiere Pro only uses the GPU for 'some' effects, not for everything ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from Using the Community (which is about the forums) to the Photoshop forum ... View more

I don't know what you are doing, but your jpg is NOT being inserted ... View more

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html -or have Adobe support cancel your subscription using the "autoOpen" Chat link below -Do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee -This is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription   Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that wait times are sometimes long before an agent responds . You MUST make sure that your browser does NOT block ads, scripts, or pop-ups You MUST also allow 'cookies' in your web browser for the link to work This will NOT work if you are using a VPN . This link will go directly to the chat option https://helpx.adobe.com/contact.html?rghtup=autoOpen Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent in the lower right, without the quote " " marks or X (aka Twitter) tweet @AdobeCare . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730   ... View more

>Newbie question   Some Tutorials to help you get started https://creativecloud.adobe.com/cc/learn https://helpx.adobe.com/premiere-pro/get-started.html https://helpx.adobe.com/premiere-pro/user-guide.html https://helpx.adobe.com/premiere-pro/tutorials.html https://helpx.adobe.com/support/premiere-pro.html https://helpx.adobe.com/premiere-pro/view-all-tutorials.html https://adobevideotraining.com/premiere-pro/introductory-courses/ https://community.adobe.com/t5/premiere-pro/premiere-pro-tutorial/td-p/10974406?page=1 https://community.adobe.com/t5/video-lounge/tips-amp-tricks-to-become-a-premiere-pro-power-user-with-abba-shapiro/td-p/10900149?page=1 https://community.adobe.com/t5/video-lounge/video-series-real-premiere-pro-secrets-by-cut-to-the-point/td-p/10900176?page=1 https://community.adobe.com/t5/video-lounge/podcast-art-of-the-cut-coup-53-editor-walter-murch-ace/td-p/10887889?page=1 https://helpx.adobe.com/premiere-pro/how-to/premiere-pro-nesting-sequence-cc.html https://community.adobe.com/t5/video-lounge-discussions/premiere-pro-effects-explained-for-beginners/td-p/12626342 https://community.adobe.com/t5/premiere-pro-discussions/faq-editing-terminology-and-getting-help-with-premiere-pro/td-p/12727667 https://community.adobe.com/t5/premiere-pro-discussions/faq-delivering-videos-for-all-screen-formats/td-p/12777989 https://community.adobe.com/t5/video-lounge-discussions/foundations-of-video-the-art-of-editing/td-p/12807950 https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-create-a-countdown-widget-in-premiere-pro/td-p/13863337 ... View more

Nobody here in a public forum can see your account information Help Center https://helpx.adobe.com/support.html is a good place to start What do you see for your account at https://account.adobe.com/ This space is provided by Adobe, but this is not Adobe support This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that wait times are sometimes long before an agent responds . You MUST make sure that your browser does NOT block ads, scripts, or pop-ups You MUST also allow 'cookies' in your web browser for the link to work This will NOT work if you are using a VPN. This link will go directly to the chat option https://helpx.adobe.com/contact.html?rghtup=autoOpen Type "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning type in the word Agent in the lower right, without the quote " " marks or X (aka Twitter) tweet @AdobeCare . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click for more information about scammers https://tinyurl.com/10791730   ... View more

As far as I know that is only possible with a Team/Enterprise subscription -team plans https://www.adobe.com/creativecloud/plans.html?plan=team -https://community.adobe.com/t5/Enterprise-Teams/bd-p/enterprise-and-teams -http://www.adobe.com/creativecloud/buy/business.html -https://helpx.adobe.com/contact/creative-cloud-teams.html for Team help -manage your team account https://community.adobe.com/t5/Get-Started/Creative-Cloud-for-Teams-FAQ-How-can-I-manage-my-teams-account/td-p/8101442 -Team Installer https://community.adobe.com/t5/Get-Started/HOW-TO-Your-very-own-Adobe-Update-Server-Windows/td-p/5753372 -https://helpx.adobe.com/creative-cloud/packager/create-license-file.html -Packager Links https://community.adobe.com/t5/Get-Started/Same-package-for-different-teams/td-p/6533390 ... View more

See my Oct 23 answer here Computer Advice - Adobe Community - 14938138 ... View more