Complaint about what? What does this have to do with Adobe? ... View more

For anyone else reading this, when you buy a program via download you should always copy your install file(s) to at least one external device, such as a USB flash drive   For serial number programs, or any program that requires an activation code, also copy a text file containing your install information to that flash drive ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from Using the Community (which is about the forums) to the Teams forum ... View more

Manage your cloud plan https://helpx.adobe.com/manage-account.html or contact support   Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that wait times are sometimes long before an agent responds . You MUST make sure that your browser does NOT block ads, scripts, or pop-ups You MUST also allow 'cookies' in your web browser for the link to work This will NOT work if you are using a VPN . This link will go directly to the chat option https://helpx.adobe.com/contact.html?rghtup=autoOpen Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent in the lower right, without the quote " " marks or X (aka Twitter) tweet @AdobeCare . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730   ... View more

When you post a question you always need to tell the Adobe program you are using There are MANY programs in a full subscription, plus other non-subscription programs Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum ... View more

When you post a question you always need to tell the Adobe program you are using There are MANY programs in a full subscription, plus other non-subscription programs Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum This USING THE COMMUNITY forum is about the forum software, not about a specific program ... View more

Codes 201 & 205 & 206 & 207 or several U43 errors may help -https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html   or contact support This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that wait times are sometimes long before an agent responds . You MUST make sure that your browser does NOT block ads, scripts, or pop-ups You MUST also allow 'cookies' in your web browser for the link to work This will NOT work if you are using a VPN . This link will go directly to the chat option https://helpx.adobe.com/contact.html?rghtup=autoOpen Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent in the lower right, without the quote " " marks or X (aka Twitter) tweet @AdobeCare . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730   ... View more

Sorry... I do not use a laptop, and I build my own desktop computers (myself & wife) so I only have some saved links for when someone asks about a laptop ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from Using the Community (which is about the forums) to the Payment forum   Nobody here in a public forum can see your account information Help Center https://helpx.adobe.com/support.html is a good place to start What do you see for your account at https://account.adobe.com/ This space is provided by Adobe, but this is not Adobe support This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that wait times are sometimes long before an agent responds . You MUST make sure that your browser does NOT block ads, scripts, or pop-ups You MUST also allow 'cookies' in your web browser for the link to work This will NOT work if you are using a VPN. This link will go directly to the chat option https://helpx.adobe.com/contact.html?rghtup=autoOpen Type "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning type in the word Agent in the lower right, without the quote " " marks or X (aka Twitter) tweet @AdobeCare . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click for more information about scammers https://tinyurl.com/10791730   ... View more

When you post a question you always need to tell the Adobe program you are using There are MANY programs in a full subscription, plus other non-subscription programs Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum ... View more

Laptop ideas https://www.laptopmag.com/articles/best-laptops-for-video-editing Not 100% current, but may help... This has some laptop discussion, and includes 2 recommendation links from Puget Systems... copied from Peru Bob... NOTE - go to the Puget site to see their CURRENT information https://community.adobe.com/t5/video-hardware/premiere-pro-hardware-articles-to-read-before-you-buy-or-build/m-p/11557686 ... View more

MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing? Report back with the codec details of your file, use the program below Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download - a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0 - when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view - post your information IN your message, not as an attachment that someone would have to download   Compare the details of a file that plays -vs- one that doesn't play... what is different? ... View more

Do not use the Opera browser, it has problems with Adobe ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from the non-technical Lounge to the Stock forum ... View more

Nobody here in a public forum can see your account information Help Center https://helpx.adobe.com/support.html is a good place to start What do you see for your account at https://account.adobe.com/ This space is provided by Adobe, but this is not Adobe support This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that wait times are sometimes long before an agent responds . You MUST make sure that your browser does NOT block ads, scripts, or pop-ups You MUST also allow 'cookies' in your web browser for the link to work This will NOT work if you are using a VPN . This link will go directly to the chat option https://helpx.adobe.com/contact.html?rghtup=autoOpen Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent in the lower right, without the quote " " marks or X (aka Twitter) tweet @AdobeCare . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730   ... View more

Revert to trial https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html may help -and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068 -and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html   Or contact support Nobody here in a public forum can see your account information Help Center https://helpx.adobe.com/support.html is a good place to start What do you see for your account at https://account.adobe.com/ This space is provided by Adobe, but this is not Adobe support This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that wait times are sometimes long before an agent responds . You MUST make sure that your browser does NOT block ads, scripts, or pop-ups You MUST also allow 'cookies' in your web browser for the link to work This will NOT work if you are using a VPN . This link will go directly to the chat option https://helpx.adobe.com/contact.html?rghtup=autoOpen Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent in the lower right, without the quote " " marks or X (aka Twitter) tweet @AdobeCare . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730   ... View more

If you go to chat you will start with the AI, but you can request a real person   ... View more

Do not count on Windows to be fully up to date when it comes to device drivers Go to the vendor site to be sure you have an updated driver for your graphic adapter Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html . nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us -for all Adobe programs use the STUDIO driver, not the GAMING driver -To achieve the highest level of reliability, Studio Drivers undergo extensive -testing against multi-app creator workflows and multiple revisions of the top -creative applications from Adobe to Autodesk and beyond . If you have a laptop you MAY also need to check for a laptop specific nVidia driver -SOME laptops require an approved driver from the laptop company, not nVidia . AMD/ATI Driver https://www.amd.com/en/support . Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/ ... View more

Except hand washing means needing lotion to have soft hands after hot water and strong detergent ... View more

I have everything that I wanted as a teenager, only 60 years later. I don't have to go to school or work. I get an allowance every month. I have my own pad. I don't have a curfew. I have a driver's license and my own car. The people I hang around with are not scared of getting pregnant and I don't have acne. Life is great.   I changed my car horn to gunshot sounds. People get out of the way much faster now.   Gone are the days when girls used to cook like their mothers. Now they drink like their fathers. I didn't make it to the gym today. That makes five years in a row. I decided to stop calling the bathroom "John" and renamed it the "Jim". I feel so much better saying I went to the Jim this morning. Old age is coming at a really bad time. When I was a child I thought "nap time" was a punishment. Now it feels like a small vacation. I don't have gray hair... I have ""wisdom highlights""! I'm just very wise. If God wanted me to touch my toes, He would've put them on my knees. Last year I joined a support group for procrastinators. We haven't met yet. Why do I have to press one for English when you're just going to transfer me to someone I can't understand anyway? Of course, I talk to myself. Sometimes I need expert advice. At my age "Getting Lucky" means walking into a room and remembering what I came In there for. The biggest lie I tell myself is... "I don't have to write that down, I'll remember it". I have more friends I should send this to, but right now I can't remember their names. Now, I'm wondering... did I send this to you, or did you send it to me? ... View more

Do not count on Windows to be fully up to date when it comes to device drivers Go to the vendor site to be sure you have an updated driver for your graphic adapter Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html . nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us -for all Adobe programs use the STUDIO driver, not the GAMING driver -To achieve the highest level of reliability, Studio Drivers undergo extensive -testing against multi-app creator workflows and multiple revisions of the top -creative applications from Adobe to Autodesk and beyond . If you have a laptop you MAY also need to check for a laptop specific nVidia driver -SOME laptops require an approved driver from the laptop company, not nVidia . AMD/ATI Driver https://www.amd.com/en/support . Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/ ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ ... View more

When you post a question you always need to tell the Adobe program you are using There are MANY programs in a full subscription, plus other non-subscription programs Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum ... View more