About ssprengel

If PSE12 was an upgrade, you'll need to enter both the PSE12 serial number and the serial number of a prior version, which are hopefully both out on Adobe's site. Otherwise, try copy/pasting the serial number from Adobe's site into the serial-number type-in box. ... View more

The LR install doesn't remove your photos or plug-ins. It sounds like you opened/created a new catalog and may have settings stored with your catalog instead of in a common location.  Start LR, then check File / Open Recent and see if any other catalogs are listed. If you somehow uninstalled the previous LR before installing 8.1 and chose to remove settings and preferences then LR may have forgotten where your catalog is as well as your plug-ins. If you have logged in as a different user on your computer and your catalog is stored in your user-library then that new user would have a different user-library so LR wouldn't see your old catalog. If you store your catalog on an external drive and the device or drive-letter to that external drive changed then LR wouldn't be able to find your old catalog automatically. ... View more

Is the problem that you are looking at a JPG or TIF or PSD on your desktop, but the raw on your laptop? ... View more

When I use the DNG Converter it says select source FOLDER, and expects you to single-click select a folder name and not double-click open the folder, and it only shows folders, not the files in the folders: ... View more

Someone at the end of this other thread about the same or a similar issue says turning off Lossy Compression helps: Re: DNG files have pink cast in preview & thumbnails mac But obviously this is just a workaround. ... View more

Turn off Lossy Compression and see what happens. Turn off Delete Originals and see what happens in case the deletion is stepping on the preview creation. Presumably the original CR2s have ok previews, but the in-place conversion is what causes problems? If you make adjustments and recompute the previews does the pink go away?  In other words is it tied to the particular image or tied to the moment in time when the preview was computed? If you Update DNG Previews and Metadata what happens? Have you purged the preview cache in case there is something corrupted? ... View more

I get normal-looking DNGs in Library using the same LR Classic 8.0 1193777 and some 5D.IV images downloaded from the internet using Windows 10 Home 1809. These are my Library conversion options, what are yours: ... View more

What precise version of LR? What if you don't convert to DNG? ... View more

You may be able to use the Belarc Advisor to find the serial number: Products: Belarc Advisor Have you tried registering the software, now, and see if that makes the serial number show up?  Registering the software ties your AdobeID to the serial number so that you can look it up on your Adobe account, but you may not need to know the serial number to register it, it may be transmitted automatically. The main issue would be what you mean by PSE10 came pre-installed on the computer 5 years ago with the problem being if this computer belonged to someone else, an individual, and you purchased the computer from them, but the PSE 10 license belongs to them.  If so then they would have to transfer the license to you using an online form at Adobe. Or if the software was something bundled with a new computer, it may have documentation telling you the serial number and how to register it or it may be some special version of PSE that was sold to the computer manufacturer for a cheaper price and as such cannot be used as the source of an upgrade. Basically, the software needs to be not registered to anyone else and be a version that isn't some promotional version that cannot be upgraded or installed again, and you can discover the serial number, then you may be able to install it, again, using that serial number. If you find the serial number ,the download links to the older version of PSE10 should be here: Adobe software and other downloads ... View more

Have you tried clearing the camera raw cache? ... View more

It doesn't matter what was done to create the JPG. The point is that the same JPG is being used as input to LR/ACR-plug-in vs ACR-filter with the same settings applied and it looks different between the two. ... View more

Just Dehaze + 100 is enough to show the stripes.  No need for tone curve and sharpening. ... View more

I see the same thing with the JPG you shared: In LR 8.0 and PS 20 / ACR 11.0 plug-in the banding occurs. In PS 20 / ACR 11.0 *filter* there is no banding. The JPG didn't appear to have any embedded Camera Raw settings.  I mostly added Dehaze +100 to make the banding more visible but also removed most of the red/green chromatic aberration that was a bit distracting. but the CA removal didn't affect the banding. Can you upload the original raw to the same Google drive and share it?  Or maybe a DNG with the settings embedded? ... View more

This is in Develop which doesn't use previews, right? ... View more

That link is private, for you only, not public, for everyone, or access to that image needs changed to public, at least temporarily. Here is what I see logged in as me when I click on it, and I'm not going to request permission: ... View more

I mainly wanted to see if you were using a LUT with your custom profile. Looking at the side-by-side in the original message, I’m suspicious there is something wrong with the display of the JPG, where there might be a mismatched profile when displaying in PS because the colors look so pale compared to the NEF that looks normal. Do you have profile-mismatch warnings turned on in PS, or could you be viewing a ProPhotoRGB or AdobeRGB JPG with sRGB set as your profile in PS without warnings turned on? ... View more

Does this happen with all JPGs? Does it happen if the GPU (Graphics Processor) is turned off or on, whatever is different than now? Can you provide a link to the original JPG on somewhere like dropbox or googledrive or onedrive and let us see if the same happens for us? ... View more

An application graying out is a sign that the keyboard/mouse drivers have suspended taking new input because they are waiting on some low-level process to complete.  In my experience this is due to the app needing more memory and waiting for the OS to give it to the application. You might watch things in Task Manager to see if the CPU is maxed out, the memory is exhausted and/or there are many page-faults occurring, and if the GPU is being used or not.  Add the GPU and GPU Engine columns in the TM Processes view (right click on another column heading to get the menu), and add the PF Delta column in the Details view to see the page-faults. You can try disabling or enabling the GPU individually in each of PS and ACR Performance settings and try updating the graphics driver from the manufacturer's site. ... View more

Can we see the what camera profile is selected in ACR 11 for the CR2? ... View more