Activation and deactivation troubleshooting Is the app installed on too many computers?      If you purchased a single license for Adobe software, you can install the app on two computers. However, you can use it on only one computer at any given time. To install the app on a third computer, you must deactivate the app on one of the first two computers. Ensure that you are connected to the Internet, launch the app you want to deactivate, and choose Help > Deactivate. For detailed instructions, see Activate and deactivate Adobe products. If you want to run an app on multiple computers simultaneously, purchase another license from the Adobe store.      Have you lost access to your previous computer?      If you cannot access the previous computer on which you installed the app—whether it was stolen, was lost, crashed, or locked—you need to contact us by chat or phone. To ensure a quick resolution, be sure to have any purchase-related information ready. ... View more

Is this repeatable in any file that you try it on? Have you tried to reset the preferences of Photoshop CC? Please refer following forum thread on "How to reset the preferences of Photoshop" http://forums.adobe.com/thread/375776 ... View more

What is the use of these images... is it high end printing, online media posting, a printed book, slide show...? You may already know that you can download the latest version of an image as a jpg. from Lr mobile which will have the edits that you made in Lr Mobile.  That may suffice in the short term. Have you restored your catalog from the backup yet? Did you recreate the same collection yet? The edits made while using Lr Mobile will sync to your local Lr catalog when you are next logged in if nothing else has changed. Lr mobile won't know that you've recreated the collection it will try to sync to it as it always does. ... View more

What version of Lightroom are you using? As Just Shoot Me mentioned earlier today. You will likely have to call Adobe on Monday for them to remove the computer that died from your account. Adobe support is available Mon - Fri  5am - 7pm  (US Pacific Time) via Chat or Phone ... View more

Your welcome. If the template you are using is from a company that offers good support you may be able to have them make suggestions for editing the responsive code so that your logo will remain a fixed size or at least set a minimum width. Good luck! ... View more

You will only see the File Renaming and Destination folders in the right hand column upon initiating the Import process and as per Berntsen's screen capture shows you have not selected Add. If Add is selected these options are not available because Lightroom is adding them to your catalog from a known source rather than copying them from a flash card, sd card or external drive. ... View more

Can you post a screen shot? Have you been able to use the Presentation feature before? Have you tried selecting a different folder? Are you seeing '!' or '?' on your images? ... View more

Have you recently updated Lightroom? Are you on a mac or windows platform? ... View more

Where are you uploading the image too? Is it to a Wordpress or a responsive website template? If it is then your issue may lie with the CSS which scales the image and not a Photoshop problem. ... View more

Sharing it in a Dropbox folder will allow you to download the files as well. ... View more

Please describe the steps you are using and which version of Ps you are on... are you cloning on a separate layer or on the same layer as the source? ... View more

Since your computer died before you could deactivate your second copy, you'll have to contact Adobe to reset your activation count you can reach Adobe support Mon - Fri  5am - 7pm  (US Pacific Time) via Chat or Phone -or- If you are not a CC subscriber while you are signed in with your Adobe ID click on the link below Serial number and activation support (non-CC) http://helpx.adobe.com/x-productkb/global/service1.html ... View more

What version of Lightroom are you working with? ... View more

You mention that your Main Catalog is local on your laptop. Do you have multiple catalogs? Do you have Lightroom prompt you each time you open the application? Is there a possibility that you opened a different catalog, downloaded your raw files to that catalog? Where was the source for the images? Are you working with Smart Previews? ... View more

Yes - this is your problem. You are trying to view images that you haven't imported into the catalog. That's why you can only see them when you select the import button. You have to complete the import process to do anything with your images. If you can view images in your collections successfully in the Book module it is because they are already in your catalog. Take a few minutes and check out this helpful free tutorial: Easily import photos ... View more

ZachRed, "When I open LR will do in the Library mode. However, the left side panel has Navigator,Catalog,Folders,Collections and Public services. That's it. I have my XDR connected but that or my Macintosh HD is not apparent. Again to bring them up I have to go to import first and select the drive I want. Is there a way I can bring these drives up when I open without going to import first? Thanks, Zach" This sounds like you haven't really completed the import process if you can't see the drive(s) except when you import. Do you have any images in your catalog yet? If not that is your problem. If you do have images in your catalog upload a screen shot here of how many images you have in your catalog. If you want to know how to see a select group of images in the book module select any image that you have in your library and click on the Book module link. ... View more

Adding to Joe's comments... The learning materials are now better than ever... easy to follow and current. helpx.adobe.com/lightroom - take a look under the hood. ... View more

Here is an alternate... she is a beautiful subject. Her hands hanging indelicately aren't the strongest part of the image. I want to get closer to her face and look into her eyes. Tilting the image just a bit conveys a different attitude, tone, a subtle vignette frames her face, a bit of softness on her skin, a bit of tweaking on the color balance... it may be too far away from your original thought when you shot this but I saw this when I looked at the first time. ... View more

Is this better than your first result? If yes then already you are getting better with the tool. As Dave said... it takes time and practice. A couple of other suggestions/questions. Are you using Onion Skin view mode to see the mask? That will help you to see if you have all of the areas you are trying to select in your mask. ... View more

If you 'd like one-on-one personal Lightroom coaching send me your email and a good time to contact you. ... View more

This is just a quick test made from a screen capture of your image done with my track pad. There's too much feathering but for a quick run it seems to be a good starting point compared to the old way of creating masks. Working on a higher res image with a wacom tablet or event mouse would have yielded a better result... with a not too much more time investment to finesse it. It takes a bit of time and practice with this new feature to master it... don't give up! ... View more

In Lightroom, in the library module are you seeing question marks, exclamation points on your images? If yes, right click on either a question mark or exclamation point on an image thumbnail to locate the missing file. This will bring up a dialog box that will allow you to browse to find the missing file. It will recognize other missing files if you check that box. ... View more

Can you upload a screen shot? ... View more

Try cropping the image tighter to get closer to the subjects face. The background isn't very compelling.  Bring out her eyes using the iris adjustment brush. Increase the contrast using the tone curve - set to medium contrast. Bring up the vibrance. Post your second attempt For comparison. ... View more

Are you "copying" or "adding"? You won't see the destination folders at all if adding. If organizing into one folder is checked the files will indeed be placed into an one folder. Can you expand your screen shot to include the folder you've selected? ... View more

Can you upload a screen shot of a selection showing what you are describing? ... View more

Your welcome. Adobe installs Lr into your pictures folder by default - if you were going to move it from that location for a mobile workflow and you have a service like Dropbox, you could relocate it to that folder and gain access from multiple computers. That could speed up your overall workflow by allowing you to access your catalog and work from anywhere. ... View more

Thank you Barb! ... View more