Impossible to give an answer in a certain thread

[B i r n o u]

I can't reply to this post https://community.adobe.com/t5/back-room-ideas/automatically-lock-posts-after-a-no-activity-period/i...

I hit the reply button and the page move to the top, not much ?

I use FF, on W10 uptodate both. I hit reply in different Adobe's forum with no trouble, including this actual thread, but not possible in the link named above ?

any idea ?

[Ged_Traynor]

@B i r n o u did you see this thread

https://community.adobe.com/t5/using-the-community-bugs/can-t-reply-to-posts-on-bugs-and-ideas-secti...

[kglad]

@Jacob Bugge and @B i r n o u 

i've encountered this lately, esp when using my iphone to reply.  i've found that selecting a "topic" enables the post button to work.

i'll try to take a screenshot showing where this is located when i encounter the problem, again.  i don't (and i don't need to) see those options when replying to a non-problematic message.

[Ged_Traynor]

@kglad not sure if you noticed but Jacob's post is from 2012

[kglad]

@Ged_Traynor , (lol) - i definitely did not.

[kglad]

just now, i encountered this message where the reply button isn't enabled (for me),  https://community.adobe.com/t5/stock-discussions/los-env%C3%ADa-est%C3%A1ndar/m-p/13216086#M558581

that's different than the previous problems i encountered where i could click reply, type my message and click (an apparently enabled) post button, but nothing would happen.  that problem i could resolve by selecting a topic.

[Ged_Traynor]

Same for me, just noticed that the post doesn't actually show up, it was posted 13 hours ago and should be here

So more than likely the post was moved to another location

[kglad]

yes, someone (possibly me) moved it from the "using the community" forum.  but after you pointed out it wasn't in the stock forum list of threads, i found this duplicate (?), https://community.adobe.com/t5/stock-discussions/licencia-est%C3%A1ndar/m-p/13216113

checking the history of this message shows one of us (community manager) did something - maybe assign a topic, but i'm not sure.

[Jacob Bugge]

Keith,

I can see no way of selecting a topic when trying to reply to an Idea/Bug.

Can you elaborate?

[Jacob Bugge]

Ged,

My post was from 2012, but I have the exact same issue as birnou now.

I was very lucky that birnou resurrected it, otherwise I should never have seen all this new knowledge.

[Jacob Bugge]

Thank you very much for resurrecting this, birnou. See below.

[kglad]

@Jacob Bugge, i plan to take some screenshots to show this, but i have to wait for the problem to occur.

[B i r n o u]

and that demonstrate what @ProDesignTools said in a different thread, about locking or not very old thread...https://community.adobe.com/t5/back-room-ideas/automatically-lock-posts-after-a-no-activity-period/i...  🙂

@Silvia.C that could be a real use case, don't you think..?

[Jacob Bugge]

Thank you very much, Keith.

[Jacob Bugge]

I agree, birnou.

[B i r n o u]

thanks @Ged_Traynor for the link, so I went at this URL, but unfortunaly it's a bug and no workaround is applicable

[Nancy OShea]

There is an ongoing bug report on this below:

https://community.adobe.com/t5/using-the-community-bugs/can-t-reply-to-posts-on-bugs-and-ideas-secti...

[Moderator moved from Discussions to Bugs.]