Using the Community

I use the Content view of the forum, with sort order set to Sort by latest activity, newest first.This particular view is now stuck, with the posts all jumbled.The exact same thing happened to the Lightroom forum some weeks ago, but was eventually fixed.

Hi all,As most of you have seen, we've experienced some very severe issues with spam in the past year or so. In order to fight the spam and take some of the burden off of our Moderators & Admins, we installed a spam plugin a few months ago to help prevent the spam from being posted. It has been really successful so far, but one pain point is that it sends all users post through its spam catching filter. We're working on setting limits on the content that gets sent into the filter (i.e, Adobe Employees, users with more than 10 points, MVPs, Mods, Admins, etc), but for now you may notice that some of your posts (especially including images, links, HTML) may get caught in moderation. We have 24/7 staff coverage of the moderation queue so it shouldn't take more than a few minutes for your post to get approved. We're also working on getting some links (adobe.com, helpx, etc) whitelisted so they never get sent through the filter.Please let me know if you have any questions at all,Madison

現在、Creative Suite 6（以下CS6）は、Creative Cloudの発売に伴い、オンラインストアでの販売を終了しております。また、CS6のバージョンについては、Creative Cloudをご契約いただくことにより、ご利用が可能です。是非この機会にCreative Cloudの購入をご検討くださいますようお願い致します。下記に各CS6製品の価格とアップグレード元対象製品をまとめましたので、ご参考ください。※価格は全てダウンロード版のものとなります。※現在CS6製品は技術的なサポートを終了しております。製品についての詳しいご質問はジャパンフォーラムのご利用をお願いします。※オンラインストアで学生・教職員個人版を購入された方は、『DL-ACC_Licensing@adobe.com』 宛にメールにて証明書画像・必要事項を送付頂くようお願いします。必要事項については注文確認メールをご確認ください。製品名価格（通常版）価格（アップグレード版）価格（学生・教職員個人版）アップグレード元対象製品Creative Suite 6 Master collectionCreative Suite 5.5 Master Collection からのアップグレードCreative Suite 5 Master Collection からのアップグレードその他 Creative Suite 5.5 / 5 からのアップグレードCreative Suite 5.5 / 5 Master CollectionCreative Suite 5.5 / 5 Production PremiumCreative Suite 5.5 / 5 Design PremiumCreative Suite 5.5 / 5 Design StandardCreative Suite 5.5 / 5 Web PremiumCreative Suite 6 Design & Web premiumCreative Suite 5.5 からのアップグレードCreative Suite 5 からのアップグレードCreative Suite 5.5 / 5 Master CollectionCreative Suite 5.5 / 5 Production PremiumCreative Sui

電話認証の方法が知りたいです。adobe Creative suite 3 production premium

Is it possible to have Spell Check stay on, once you turn it on?If not, is there a way to let your post use the browser's Dynamic Spell Check?I often write a post, click Post, then realize I forgot to Spell Check (because I'm used to Dynamic Spell check, which doesn't work when you are writing a post).

I'm finding it difficult to understand the reason behind not allow all users of this system to add ideas. Can someone please explain?

Is Adobe seriously trying to distance itself from the web development community? Seems like everyday Adobe makes yet another move to alienate web developers... first removing server behaviors, then forcing CC via the cloud, then dropping extension manager, now forcing add-ons through the cloud via a very un-intuitve process. Even more frustrating, is that every move is made with less and less user-inuitiveness. My company decided this morning to uninstall and remove all Adobe products from our systems because they have had it with their crazy new paradigm and horrible customer support. Now I'm stuck with having to resource Unix alternatives (some of which are actually pretty neat - at least installing them was.)I am now realizing why there is such an increase in Adobe spam in my email - they're losing market share because of their total lack of customer concern. I can't wait for the Adobe-hype esponse to my comments - although I seriously doubt if they even read these forums anymore.I

can i change my email(Adobe ID), I has changed but it's can't. can somebody tell me how to change My Adobe ID Email, Please?

Bonjour Je voudrais savoir comment faire pour signer mes photos.

Hi,I would request the administrator to delete the thread Mettle FreeForm Pro techniques - how to use freeform comp as nested comp & how to get rid of white box around distortion urgently. I need to delete these because of complains regarding copyright infringements of artworks. I am not allowed to post the works and the words. Please do the needful at the earliest so that I am spared.Thanks.

I realize that the Jive technology can't ask users to answer questions before they post, but it would be MASSIVELY helpful (and hopefully simple) to add some text above (or below) Start a Discussion to this effect: * Please include your Adobe software version and platform (Mac or Windows) in the description. Help is more accurate when we know that up front. Sample implementation screen shot below. (I added the text under the checkbox to mark discussion as a question.) This would eliminate TONS of [daily] back and forth — between people asking vague questions, and those of us trying to help (with little to no info.) Posters may not do it, but at least we are asking when they create the question. This would avoid moderators needing to immediately ask "What version and what operating system?" before we can suggest a fix.Yesterday I tracked 19 posts that I answered, replied to, or read. Only 5 out of 19 mentioned the Adobe software version or computer platform. Of those 5, only 3 mentioned

Is there a way to get someone on an Adobe team (Product Manager, Engineer, etc.) to look at a Forum thread, to accelerate it? I've been monitoring (and trying to help with) this Photoshop issue for about a week now. One of the people commenting (and having the speed issue with Photoshop CC 2015) is a lead designer from Starbucks. (I removed his personal info from the email reply, but I know who he is.) Photoshop 2015 CC running slow (ISSUE)https://forums.adobe.com/message/7974876?et=watches.email.thread#7974876

‌where do I get the link to all of my posts?

We need a computer geek over in the Adobe Digital Editions forum. Questions on what to do when a downloaded e-book will not transfer to our e-reader have gone unanswered since 2014. Thanks!

I would find it very helpful to know the OS and equipment that a member is using, especially when I am trying to troubleshoot a technical problem.  For example, I have no idea whether the dreaded red frame issue is exclusive to macs or windows users.  That would tell me a lot. 

People be aware I think a scam group is out posing as an adobe help+desk they ask for your number and skype address but when clicking on their profile its basically blank.Stupid me gave my skype and when i accepted them they had no idea of the problem i had! so i told them in the nicest way to shove it as they clearly aren't the real deal they blocked me lol when looking them up some people have said when chatting them they are asked for their serial codes etc Be careful !

Creative Cloudの解約をお願い致します

Not a question, just feedback:Firstly, you have no place to generate a conversation about how your customers feel about your services, specifically your online support chats.Secondly, your support chat is atrocious and inexcusable. There's no place to attach files (even though the reps think there is), the representatives don't read (I had to repeat--in a chat!) and the reps aren't trained well enough to even respond to questions about links they provide. What's worse is, I had to speak to 5 individuals before my problem was resolved. Had to repeat the situation each time and was handled differently by each person. I tried calling first and the chat was supposedly my only option? Will NEVER use again. With this customer service, I probably won't purchase another Adobe product altogether.

I have only been helping here for a month, but as the other contributors are nice people far to polite to complain about  people who waste our time, I am going to say this none the less.Please, If you don't actually have a need for an answer do not post here as a decent response to a technical or technique question takes time to prepare and wastes the time of the responders and that prevents us from helping those people with a genuine need to have their issues resolved.Far too many posts are responded to only for the questioner appearingly not to ever go back to check what the answer is and heaven forbid, marking the question as resolved appears to be far too mentally taxing for many of you, but of course its not that its laziness. Contrary to what you may think, responders here are unpaid volunteers unconnected to the Adobe company-we don't even receive free subscriptions to Creative Cloud. Now play fair only ask questions you need answers to and be civilized enough to comeback a

AdobeExportPDFを解約したい。

Please tell me this is an error (shown below) and not the new landing page for these fora. It will make it impossible to find anything! I get this in firefox, explorer, and chrome.

I was asked to repost this here:...I got a "Licensing for this product has stopped working" message when I tried opening both Dreamweaver CS4 and Photoshop CS4 after erasing my hard drive, reinstalling OS X 10.10.4 and restoring data. I got a reply to my query from someone called Help_Desk_ who wanted to communicate via Skype. The email address is odd: jive-1227772368-39d36-1swlb2-q49@adobe-v7.hosted.jivesoftware.com - is this a legitimate support person?...I answered not realizing at that moment I was getting into a seriously compromising situation - (I missed the second "_" in the name). I don't think the intent of this individual was malicious, rather I think he was in the reselling business, trolling the forums for potential "customers" - what transpired was that I was directed to Skype, and in the guise of offering help I was offered an upgrade from CS4 to CS6 at a very low cost - that should have made me thank him and back away. I foolishly proceeded - in the end a complete versi

Hi.I recall that a year or so ago, the Forum Website was ungoing changes.  I provided feedback because on certain devices, there were not any options under 'Actions' yet there were on other devices.This past week, I began a post. I decided that I wanted to edit and remove something but there is NOT that option at all.  There are not any options.Can I have a moderator contact me please.Thanks.

I have had really negative support chat experience lately. When I join a chat, I get transferred a bunch. Of course, that's fine, I understand that, but it would be nice if support actually started helping me in the first five minutes. Then, after that, adobe support only answers about once every five minutes. It's REALLY slow. Even then, after an hour and multiple support chat sessions, the problem still isn't solved or even diagnosed. It's really annoying that Adobe is generally a good company, but the support is REALLY unresponsive. Honestly, I just want to get the products I'm paying for to work properly. Even that's not happening, and I can't get help with it because the support is unresponsive a lot of the time. Seriously guys?

Hi,for multiple reasons (e.g. offline searching - I still got an archive of 2003 InDesign SDK forum messages) I prefer to read forum messages via email rather than via the web UI. Unfortunately every few months the email delivery stalls without any notice. The same mail account is also used for various email lists outside Adobe, so I can rule out my side.Telling from the Web UI I'm still subscribed to the relevant forums - multiple of them, and all suddenly stopped delivery at the same time. Actually a log in in via the Web UI seems to fix the issue for now - I just noticed new mails coming in, but not filling in the gap. And this is not the first time it happened to me.Has anybody observed a similar problem and found a reliable solution?