Video Lounge

The support is the worst I've ever encountered. It's almost felt like they are intentionally irritate you.Slow and delayed response without answering your questions.Keep asking/selling for irrelvant products while I'm seeking help about my current product (first time encountering this non sense)Not able to answer my questions and in the end...END THE CONVERSATION just right away after throwing some random response, without confirming with customer whether the problem is resolved. 

I honestly find it hilarious that Adobe employees keep nudging us to upvote these issues when they know good and well that years of upvoting has resulted in zero changes as well as zero acknowlegments on highly voted topics such as "background auto-save" which has 528 votes and not one response from the team. Shame on Adobe for sending us on these useless wild-goose chases.   Mod note: Branched and moved to the Video Lounge so the off topic discussion can continue here and the main topic can remain focused on gathering ideas and upvotes for a new feature. Title was changed to reflect the issue. Thanks.

Welcome to walled gardens! Buy a new computer, and then you can pay for software you don't own AND use it! Because you know, these reason you can't just download an old version, or update your OS is to protect the public's experience of the product. Can't have you unable to find support for something a decade old, and it would be terrible if for some reason your version didn't have all of the changes that the new version does. After all, they worked real hard on that and lots of investors clapped.   Really though, there is a reason I don't suggest this combo to my friends and colleagues. Having two ecosystems which both limit versioning in different ways is a fast way to get your workflow nuked. The fact that you lose access to things you've previously been able to have is also a crying shame. I'm still on CS6 because perpetual lisence, and it's running faster and smoother than anything AE 2017+... and I suspect it"'s half because my computer is a 2017, and because adobe software

It definitely feels like there's a lot of Adobe side excuses being made tojustify taking a feature away that a lot of people needed in service of yetanother addition that most people weren't asking for. Adobe sometimes feelslike a company that is amusing itself with new toys more than servicingtheir userbase with long LONG requested but not headlining grabbingfeatures.

Is it possible there could be some formal separation on this site between devs and user only forums? A lot of replies here boil down to "this is a user only forum, don't expect adobe employees to help"... and then sometimes they just pop up and say "oh yeah we worked on that a little a while back" and leave, and honestly for a subscription, it's insulting that neither the support lines have been able to help me more than once from a dozen tries, nor have responses in forums worked to solve more than half of the serious issues I see brought up.    Many discussions are about hardware choice or tips and tricks, or troubleshooting, but things like bug reports, asking adobe to support international standards, or answers to why certain parts were coded in certain ways or discuss alternatives to RAM preview, should be in a "developer response zone"  where devs can give context to why things are the way they are at least.    I mean only the first 30 seconds of this. Th

I'm using Adobe Premiere Pro 2025. My first video is supposed to end at 00:01:43, but it keeps going, showing nothing but a black background. I set beginning and end points by pressing I and O. I used a razor to cut and delete the "phantom sequences" that displayed in my Master sequence.I asked ChatGPT for help and it referred me to an endless list of things Adobe Premiere apparently doesn't have - Sequence > Markers, Sequence > Work Area Bar, and on and on. I can't find any of them.Is there another software program I can import my video into and trim it?

Is it possible to pay for Premiere Pro one time, and own a copy of the program with life?   [Title edited for question clarity and future forum search... Mod]

Subject: Proposal for New Adobe Feature: Transcription & Text-to-Video Integration   Dear Adobe Team, My name is Antonio, and I am a documentary filmmaker who regularly uses Adobe's Frame.io in my workflow. I’m reaching out to propose a new feature or plugin that could greatly enhance the filmmaking process: a Transcription and Text-to-Video Tool..   This tool could allow users to generate accurate transcripts from video footage, and then use the text to identify, tag, or even create video sequences directly from the script inside Frame.io. Such functionality would be particularly useful for managing interviews, narrative alignment, and editing processes in documentary filmmaking.   Mod note: Your title was changed for search purposes.   Additionally, integrating this feature as a plugin extension that works seamlessly with screenwriting software like Celtx would add incredible value. Filmmakers could directly connect their scripts to video footage, creatin

My guy, the most stable release I ever had was CS3. worked like a charm, no memory leaks, fast as F1, and I could render 2K, minute long comps in minutes in a $400 high school computer lab. Multi-frame rendering did reduce render times, and it scaled well with cores, which is why people loved it.... then they took it away... and several years later they gave it back... and it wasn't as scalable, and even puget benchmark had a note on that, under why they no longer recommend high core counts. https://www.pugetsystems.com/solutions/video-editing-workstations/adobe-after-effects/hardware-recommendations/ for those who don't want to follow a link:"After Effects used to make great use of high core count systems (including dual Xeon) but starting with AE CC 2015 most tasks no longer benefit from having a high number of CPU cores. This is largely due to the fact that Adobe removed the “render multiple frames simultaneously” feature in part due to the fact that they are starting to integrate G

I fail to understand the logic behind people suggesting buying new hardware to solve a problem the software developers are overlooking.   Accessibility is the core of any product and design work. We do this as editors and designers so that the viewers are able to appreciate the work we produce with ease, Adobe should have done the same for its editors years ago.   I believe no one with proper skills left at Adobe to know what even accesibility is meant to be. Their programmers and sales team should read their own courses on the topic and try to educatet hemselves on the topic before trying to 'AI' everything.   I have an idea, if people at Adobe think that adding AI to their crippled programs will increase their sales, maybe they can let the AI help them with accessibility.   Oh wait wait,  let me help with that for you since the DEVs are probably busy meeting the unrealistic requirements of the sales dept.   "Accessibility in software development refers t

Why are we being asked to create a feature request for something that has been a part of the software for many years now?  A better feature request would be for Adobe to hire professionals, who work in creative production, to test their software releases. Anyone who uses the software in the 'wild' would have caught this and pointed it out very early on. We're all paying hard earned money for this software so please correctly beta test the apps before they release to those of us who use it professionally. Downgrading now until this is resolved.   Mod note. Title was added. Post was branched and moved here.

Hello, I hope you can assist me. I am very passionate about AI and would love to gain access to your Generate Video tool. I’m currently on the waiting list, but the wait has been quite long for me. Could you possibly grant me access now? I would greatly appreciate your help. I apologize for any inconvenience, and thank you so much in advance!

Hi everbody!Tomorrow, we're gonna record a video in the room that I attached in the 2 Video files.What do you think which background looks better? The Windows or the "X" (One of our company logo's. We're not Twitter though haha) one?Also, do you guys have any tips if I can make it so the light of the softbox doesn't mirror in the glass??The only thing I could put in front of the glasses would be a Flipchart.Thank you so much!~Alex

I just wrapped up my first feature documentary, "Hemp Disconnected," and I'm trying to burn it onto a DVD. Man, have I been out of the loop on all this. I think I'll have to call my next documentary "DVDs Discontinued" and just rant on for 3 hours about how much of a pain in the *** it is to encode a DVD nowadays. After spending hours looking for a workaround on my Macbook M1 I eventually booted up my laptop from 2008 and ran a copy of CS5 Encore on there, and that has been the closest I have gotten to encoding a DVD. Why is it so exceedingly difficult to find a way to burn a DVD on today's Macs? I have an external DVD drive, and I understand that Mac got rid of the DVD drives in their laptops but this is just ridiculous. Is there a way to run Encore CS5 on my new Mac? Any feedback would be greatly appreciated!

Cancelled my Adobe subscription this morning. I did it. 

I am getting an error that says "this serial number is already in use by the maximum allowed computers...It says I need to deactivate another computer within 30 days to use this product." I had to re-install Premiere Pro CS6, due to a hard drive error.  I no longer have access to the old hard drive, therefore I am unable to deactivate.  Is there another way to deactivate the old activation?

This is driving me insane!

I downloaded the app, and it seems to have fewer features than CapCut 😕😕   Mod note: The title and text were changed slightly. Moved from the Rush forum.

Now that Adobe has indicated Rush is being discontinued with the end of life for cloud sync and no longer supporting new phones (pixel 4 from 2019 was the last supported Android pixel that's been supported) I am looking for a phone video editor that's ad free and ideally syncs to desktop so the final edit can be done on a computer. All the other android video editors are packed with ADs, or are unstable or lack features.  I really miss Rush as it was stable, ad free, synced with desktop.  I am not aware of any option that compares to what we had with Rush before. Is there any good alternatives?

My yearly sub ends in a month. Currently looking at alternatives.  I think in done with adobe.

Hello all, I hope me reaching out is okay but when I was looking at the terms of service I noticed that there was a section called "6. User Conduct", and in this section there is a rule that says one can not "...share or generate any Content or engage in behavior that is unlawful, harmful, threatening, obscene, violent, abusive, tortious, defamatory, libelous, vulgar, lewd, invasive of another’s privacy, hateful, or otherwise objectionable;" I bring all of this up as, with this in place, how can any violent movies exist? Wouldn't this rule prevent anyone from making something like that? or is it just refering to real life crimes? I know this question is likely dumb but I am very curious. Thank you for your time. 

At this point it feels like the only thing that will be effective is mass cancellation of subscriptions (once the DOJ makes the remove the cancellation fee). If you can downgrade your plan in the meantime do that. I've given up on Premiere Pro. Davinci Resovle and Final Cut get the job done just as well, if not better (less crashes). 

Hey all. Even though I changed my core folder of my projects, temp folders, cache, creative cloud, and so on...Every time I start Premiere Pro on my Mac, a new folder in Documents folder is made: iCloud Drive\Documents\Adobe\Premiere Pro\24.0\Profile-user.name\etc...iCloud Drive\Documents\Adobe\Lumetri\9.0\...iCloud Drive\Documents\Adobe\Adobe Media Encoder\24.0\Presets...iCloud Drive\Documents\Adobe\Common\Assets... Any idea as to how to prevent entirety of Adobe suite from using Documents folder? Clearly since I am using Documents folder for iCloud I don't want Adobe to make any folders there whatsoever. Thank you!

isso é um breve comentario a adobe, adobe você esta ficando muito atrasada, tem o app premier rush que não tem nada de mais, é um editor basico, o adobe express com uma animações de texto orriveis, ta na hora de se atualisar, ainda masi nesse ramo da produção rapida, quando falamos do adobe express, não tem muita coisa de util, tem uns posts, mas quando vc vai trabalhar dentro ficca sendo melhor usar o canva, não tem nem competição, no premier rush, não consegue fazer nada alem de por uns videos do lado do outro, cade  a melhora em transição dinamica, e mesmo que não tenha transição dinamica, pelomenos permitam poder controlar melhor os elementos, o premier e o affter efect são bons, entretanto são para produção pessada, fa uma atenção aos apps de produções rapida e dinamica, pensando, e se eu fosse alguem querendo usar essa ferramenta, prescisando criar algo diferente, porque eu usaria a adobe aou inves dos apps modinahas?

bane of my existence!