Account, Payment, & Plan

Hi, I mistakenly subscribed in Lightroom for a year and that's too much. I wanted a free trial but i was fully charged for a year. Please how can i get a refund? I already cancelled the plan.  many thanks 

Hi there, I recently signed up to a free trial of adobe  but I don't think I'll be getting the most out of it so I want to cancel my membership. I was billed but I want to get a refund, how would I go about doing this. Please let me know, thanks! 

Hey guys! we'd are not worked solve a error because unlicensed of the apps adobe about not longer a found the folder Adobe genuine client in the device M1 for macbook?

In going through my bank statements I just discovered that I'm being charged $59.99 a month over the past three months for a plan I never intentionally signed up for, OR EVEN USE. I tried to cancel and found out it I would be charged $269 for an early exit. I see that I'm not the only one to fall into the same trap. I find this very disappointing in a well known and well regarded company. Adobe, please make this right.

Как изменить годовой план на план студента

Reset password does not work, so I can't Change my password 

I look at my credit card bill and I have been charged a subscription for Adobe Pro when I never started a subscription.

I am a new user to Adobe products . I cannot make the payment .And it showing that "Discover is not supported in your region" .I even used some VPN but it is showing again and again like that .    I don't know what to do .

Witam. Dlaczego pobrano mi pieniądze przed upływem wersji próbnej?

Signed up for a a trial, canceled, still got charged.They want $150 cancelation charge online.Been calling over and over to cancel.Instead, they are trying to peddle discounts. "3 months for free then you pay again".When I say "no, I want to cancel", I get put back on hold.It's been days. I'm sitting on hold for hours and, finally:They agreed to cancel the service I never signed up for. $100 down the drain. What is happening with Adobe?

Hello, I get this message from time to time, the reason is that my bank card has expired. I didn't notice when I signed up that it was going to end soon, but I already signed up for an annual plan a couple of months ago.And now in the message it tells me that if I don't update the card the service will be cut off! How is that ! I paid an advance amount to get the service and what if the card is updated from the bank and I don't want to update it on the websiteNote: I tried to update my card information, but I always get problems, so I decided to continue and take advantage of the remaining months that are more than 9 months, and I will not care about adding a new card or solving this problem until the end of the subscription. Or I may change my mind and not renew my subscription again 🙂The question here is, will the service really stop? It is also mentioned in the email sent to me

As shown in the video, the adobe log in page is in an infinite refresh loop where it wont let me log in with my account wherever I try to. Ive cleared all browing data/cookies, tried a different browser, but nothings worked so far.

Even though I paid my bill, this problem continues. I want to cancel my invoice.

I canceled last moth but am still getting charged.. how do i stop this and get my money back?

Hi,Right now my trail almost end and i want to buy adobe but in my crountry it don't it.what should i do?

HELLO SIR , WHEN I AM PURCHASING THE CREATIVE CLOUD. MY CARD DETAILS ARE PERFECT.MY CARD IS ALSO VISA APPROVED BUT IT SHOWS THAT YOUR PAYMENT IS NOT COMPLETE. CONTACT TO BANK . SO WHAT SHOULD I WILL DO NOW ? I HAVE TRIED IT 10-15 TIMES.   [Moderator moved the thread to the correct forum]

Hola, por falta de uso quiero cancelar mi suscripción al producto "Plan Premier Pro" y durante el proceso me indican que he de abonar un importe de 133,05€ por "cancelación anticipada"... No voy a abonar nada porque en ningún momento de la suscripción vi semejante condición ya que de haberla visto no la hubiese suscrito al ser una necesidad temporal de uso. No voy a procesar esa cancelación con ese aviso porque estaría confirmando el mismo por lo que les pido que la cancelación sea efectiva desde el momento de ésta nota, que por cierto, no he tenido forma de encontrar un chat, email, o cualquier otra forma de comunicarlo en su página. De cualquier forma si pretenden reclamar algún importe por cancelación les comunico que pondré el asunto en los pertinentes organismos de consumo y por supuesto no cuenten conmigo ni con mi entorno para ninguna otra aplicación de su firma. Me ha molestado sobremanera ver semejante abuso y me gustaría saber en qué punto de la suscripción se menci

[external website] are offering subscription for 125 dollars a year , is this legit ?

My company has been using adobe for over 5 years now and every year we need to renew I have to go through the same tedious process!!! first of all the account manager never and I mean never replies to my emails, and when I call nobody and I mean nobody can tell me or help me get my invoice. I am told that I need to approve the quote, I approve it and I still don't get a link to pay! For the amount of money this service costs you would think they would have quality customer service. I am seriously disappointed with the lack of customer service ADOBE offers its clients. 

Hey, I noticed today, that I paid the full price on the adobe creative cloud subscription since last October. I've been a student throughout the whole time and would like to know if it is possible to refund parts of the payments done for the full price in that period.I think it's quite heavy to change the price after only one e-mail (which I unfortunately missed), especially when my initial verification said I'm a student till July 2024.Thanks for your time.

Hi everyone. I'll keep this short.My computer died and I had to get some new parts, and wipe my main hard drive. I am trying to reinstall my Adobe photoshop but no matter where I go it is asking me to make a payment, whereas I have been paying a montly fee since February.Any suggestions on what I Can do as I cannot locate my original photoshope exe file etc.   Cheers.

Hey, i need please a help with a cencellation plan and get a refund Because every time I try something, it reports problems with the payment card and I can't change the payer, which I need to do, and the agent in the chat is not helpful, so I'm completely lost and don't know what to do. Money left my account on 17.5.24 for a subscription that I probably didn't buy, I was just trying the free version and then I canceled it, so I absolutely don't understand how something could be charged. I had my account in the negative for two days because of this.

I have no active plans on my account and constantly get chraged monthly for a service I dont use. I need and want this cancelled asap!

분명 구독을 취소한것같은데 돈이 빠져나갔네요 환불받고싶습니다. 무료체험 이용한뒤에 사용하지 않았습니다. I think I canceled my subscription, but the money went out. I want a refund 

Dear Adobe, Could you provide us the information of our chat/support iquiry to your chat system by the Creative Cloud console?I'd like to refer previous chat in 2020, 2021, 2022. However, I cannot find the information in my inbox of Gmail. It's already gone from the inbox. Best regards,