Account, Payment, & Plan

Team I was charged today.I chacked my plans and previous invoices and the adobe site states that there are "none". I checked adobe customer support contact options and none of them worked because the chat is not allowed in my work environment, phone numbers dont show other than "phone", and hense trying my luck with forums. I tried to cancel the plan by following the screenshots but the screens that came up do match your instructions. It simply says I do not have any plans. (I also ensure to check any and all other emails if there is some other account out there charging, they do not). Does Adobe offer personal help with their products so I can spoeak to someone?

buenos días, acabo de ver en mi banco que se me ha pasado un recibo de adobe y todavía no lo pude utilizar. Quisiera saber por favor que se puede hacer, ya que no contaba con este pago, y aunque pretendo poder utilizarlo para generar un dinero extra todavía no he tenido tiempo. Mi correo es [email address removed by Moderator] Gracias por su tiempo Espero que se pueda hacer algo No hice ni media prueba

Hello, I'm trying to cancel my inDesign plan as I have not used it in years, but everytime I go to do it, it will charge me an early cancellation fee, even if it is the day before my subscription renews.Is there any way to cancel without a cancellation fee or is that my only option? Thanks!

kartımdan habersizce Adobe ye para çekilmiş 319.20 TL lik bunun iadesini nasıl alabilirim  

Hi,  I have -23,99€ every months since June 2023, I thougth that was my Adobe Suite sub (which actually is 35,99), but not !!! I don't even find any explanation, neither in my mails or in my adobe account ! Only this on my account : ie 044-207-3650 Whats is it ? How do i get back my money ? It's near 240€ !! Thanks a lot

4/3일 구독 결제해서 5/3일 구독 만료라고 나와서금일 구독 해지했는데 왜 갑자기 또 결제가되나요?그리고 사용중인 플랜 확인했는데 이 플랜 구독중이지 않다고 나오는데결제는 2중으로 되고 이러나요? 

Hello, i tried the free 7 Week Trial for inDesign for 1 day then cancelled it, now i found out i have been charged 38 € by Adobe. I do not have open subscribtions or anything in my Billing History theres only my free trial and its listed as free. What do i do? 

I tried to cancell my plan and needed some help from the agents to get a solution. They disconnected the chat on my several times.

Bonjour,n'utilisant que Photoshop et Indesign, je souhaite avoir une formule adaptée et non pas être obligée de prendre la formule à 700€ (et quelques) avec beaucoup trop d'application inutiles pour moi.Que me conseillez vous?

Hi,I would like to ask a question, in my plan where I have all Adobe programs, I only use 2 of them (fresco and photoshop). Is it possible to reduce the plan to just them?

Hi everyone, I have been trying to search for someone from adobe to help me with my issue, via a dutch website, they had various softwares and I was also looking for Adobe CC paying without a creditcard, and I have accidently purchased the Teachers/Students subscription, but I want to the standard one since I am not a student, I am freelancer.Is there any way to switch my licenese key to standard subscription and i will also pay the difference of the price as well. 

Eu experimentei o Adobe pelo prazo gratuito, cancelei antes de vencer o prazo e ainda assim veio no meu cartão de credito o desconto de 139,00 reais. Acontece que eu não posso pagar por isso.È muita coisa.Preciso que voces cancelem e estornem. Cancelei em Março antes do dia 26. Meu email: REMOVED   This is a public forum, not Adobe support... do not post private infirmation... Moderator

Einen schönen guten Tag,Ich nutze PS + LR Abos, an sich immer die Jahresabos. Da ich dazu mir Jahreslizensen hole und diese hier über Adobe Einlöse. Bis jetzt hatte ich auch noch nie Probleme damit. Als ich heute mein Jahrescode eingelöst habe, da dieser wieder fällig ist, stand auch dran "Wurde erfolgreich eingelöst". Jetzt kann ich aber kein Programm nutzen, da immer steht. Welches Abo möchten sie verwalten, hinterlegen sie eine Zahlungsmöglichkeit, wählen sie ihr Abo aus 😧Hatte schon jemand das Problem? Weil mein Jahresabo ist bezahlt und ich möchte ungerne doppelt dafür zahlen >.<

Hola. Estaba con el plan de foto anual de pago mensual y en marzo me compre desde la web de amazon a adobe una cuenta anual. Me dieron el codigo lo puse en mi cuenta y cancele la mensual que me faltaba 2 meses pero pague el porcentaje que se me pidio para esa cancelación. Total que aun así tenia hasta abril de 2025 mi cuenta gracias a la compra anual. Un mes despues osea hace unas horas me encuentro que me han cancelado todo plan que tenía. No encuentro la manera de ponerme en contacto para solucionarlo con algún agente de atención al cliente de Adobe. Necesito ayuda que ademas trabajo con ello. Un saludo

Hi, This is pretty outraging! Why 208 billion dollar company can't transfer individual account from one email to another email. We have AI features, plenty of features but in you can't simply tranfer account. Booldy hell. Adobe is sooooo laaaazy company. 

So i've been using adobe creative cloud plan for a little while now and have only notice that there are an extra charge on 20.99 onto my 54$ plan i have but when i go to billing history the 20.99 does not show up as a charge but is being taken out of my bank? is there a reason to this?

Hi, I'm disappointed and turned off by the service here! They discontinued the text feature in the firefly AI plan, then when I cancel my subscription before renewal they're still trying to go into my account! They're sending me suspension notices due to failed attempts after I cancelled my plan, Get it together over there guys! 

I can't seem to cancel my subscription. I activated the free version and disconnected it on the same day... I thought I had disconnected it. For two months now I've been charged for something I don't use, and I can't turn it off. I don't have a subscription on my phone because of "subscriptions" 

Hi, I'm subscribed to the all apps plan, but I hardly use most of them. Even though it's the all apps plan, I still don't have access to certain features like the 3D apps. Do you think Adobe could offer a more flexible plan where users can choose the specific apps they want? Additionally, could they consider adjusting their pricing to be more reasonable? The current cost of nearly $1000 per year is quite steep, especially considering that we don't actually own the apps. Other software like Blender and Unreal Engine are completely free, making Adobe's subscription fees quite expensive for hobbyists like myself.

Hello,I need to seek help with the support team because im having a little trouble with my grandpas email and the webmail for it cannot be acessed because it got shut down ig. so i need the employees to do that for me is it posssible or show me a how-to? im trying to get the photoshop adobe elements 2018 version that he purchased.

Hello, they offered me a free trial but they charged me directly, I request a refund.

Bonjour, j'arrive un peu tard, mais il m'arrive exactement la même chose aujourd'hui, aviez-vous finalement réussi a résilier votre periode d'essaie à temps ? Et si oui, comment ?Merci par avance 🙂 Romane.

I want to cancel my Adobe "Premier Pro" subscription because my laptop can't handle the load and I can't use "Premier Pro". But to cancel the subscription I need to pay 142 euros, but I only paid for 1 month of use. Can I cancel my subscription without this penalty?

Can you please cancel my subscription 

Asus have provided me with 3months free Adobe Cloud for the purchase of a notebook computer, however to redeem the 3month free i need to visithttps://www.adobepartneroffer.com/<REDEEM_ID>where REDEEM_ID is a code provided by the myasus app.However https://www.adobepartneroffer.com/ is down, and i confirmed that is the case using multiple sources / locations.How can I activate / redeem my freebee.Robin