Account, Payment, & Plan

Dear Support TeamPlease i need your support to cancel the Visa card from the website, as i am already installed the free version and now i removed my subscription. Thanks, 

취소 수수료 안생기도록 다시 구독으로 전환바랍니다

Hello there, does anybody know how much time I have to put in a new bought code for my Creative Cloud Suite subscription after purchase? Can I put in more than one in a sequence? Thanks for helping!

Hello everyone,I am completely new to the Adobe community.I have always been intrigued by the magnificent results people can obtain with these tools and I have finally decided to take the step and learn about all of this myself.I am subscribed to an online (recognized) teaching platform - I was wondering if I am entitled to have a discount on the Creative Cloud package and if so, how can I obtain it?I apologize again if ever I posted this in the wrong section.Thanks for your help God bless you all.Have a nice day,Mel.

about 3 months ago i used photoshop for a 7 day trial and cancelled it, I delted the app and have now noticed that I have been charged for 3 months for 30 dollars, and if i cancel i need to pay a fee of 135 dollars, what can i do to solve this. 

The cancellation page with the steps to cancel plan does not work for me because it will not let me manage my account like I can't edit my billing or payment information either. I just need to cancel because I can't have Adobe bill me another bill if I don't have the programs anymore on the new laptop. Plus there no option to speak a to real live customer service agent either? 

I entered the free trial for the Adobe Illustrator subscription and I tried to cancel it, but it said I needed to pay a $20 charge for the monthly fee to be able to access the Manage Billing feature. I paid the charge, and it did not give me access to the Manage Account Billing feature. Now, Adobe has charged me another $20. I tried to cancel it but the cancellation fee was $100, which I cannot afford because I am only a student who needed Adobe for a school project. I switched to the Photography plan which charged me $10 to see if I can cancel my subscription from there. And now I still cannot access the Manage Account Billing feature. I need Adobe to cancel my subscription and refund me the $50 I have been charged. 

Eu estava para pedir reembolso e me deram 60 dias free, mas eles cobraram assim mesmo o valor hoje da assinatura de 24 euros, mesmo tendo ganhoesses 60 dias free, eles vao me reembolsar o que eles combraram hoje?

Bonjour,J'aimerais passer de ma formule actuelle à la formule étudiant. Comment puis je faire?Merci.

Все мы знаем о санкциях и прочем. есть аккаунт зарегистрированный в России. работаю с остальным миров. Есть возможность оплатить в Португалии новую подписку. Вопрос будет ли заблокированна оплата российского аккаунта с португальской оплатой 

Can anyone help me? how to get rid of this pop up? I signed out and signed in several times. The result is still the same.  

Hello,could you explain these abbreviations from the invoice:APCC,ALL,MLP,DRI01,MUE,001,N/A,1YRThanks!

Bonjour, J'étais abonné étudiant et mon abonnement à soudainement augmenté sans recevoir aucune notification.Si je veux annuler on m'annonce des frais de résiliatioon exhorbitant et de plus je ne trouve aucun moyen de mettre une fin à l'abonnement annuel sans devoir payer ses frais.Il semble que je ne sois pas le seul dans ce cas, comment faire pour revenir au prix initial et comment programmer la fin de l'abonnement sans devoir payer ses frais exhorbitant?Merci

Hi. I've been subscribing to Adobe Illustrator since September 4, 23. I've been using this app well in college class for the pass two months. But starting this month, my college bought me a plan to use all the apps in Adobe with a new account. I want to cancel my subscription because I can study with a new plan, but the fee is too burden to cancel as a student. I'm sorry to bother you, but is there any way to cancel my subscription without paying a fee???

I want to cancel adobe creative cloud.

I've recently closed my business but I would like to keep using Adobe. When getting my Adobe plan I filled out my companies tax number and I have since removed it from my payment details. Is there anything else I should do?The invoice said "btw verlegd" so should that be undone?

return money to me please, I paid for the month, but did not subscribe.

hi fellas, my company have purchased Creative Cloud All Apps 100GB.   may I know how many users can use it? not sure where can i find the info. hope anyone can answer my question   [Moderator moved the thread to the correct forum]

Bonjour, Depuis un moment maintenant j'ai toujours cette erreur 205, j'ai réalisé toutes les manipulations existante sur internet mais rien de change pourtant quand je me déconnecte et que je lance uniquement l'application que je veux en me reconnectant directement dessus je peux utiliser l'application. cependant si j'ouvre une autre application j'ai cette erreur et je doit refaire la manipulation que j'ai expliqué, Le problème c'est qu'utilisabt premiere pro et after effect je ne peux pas utiliser les deux simultanément "remplacer par une composition After Effect" et cela me gêne particulièrement dans mon travail avez-vous une methode afin que je puisse regler ce problème? 

Hallo zusammen, ich habe seit Mai 2019 das Foto-Abo (20 GB) mit monatlicher Zahlung via PayPal. Nun habe ich gehört, dass es bei Amazon eine Prepaid Jahreslizenz zum Preis von 92,67 statt 141,90 gibt.<Removed by Moderator> Meine Frage wäre nun: kann ich dieses Angebot in Anspruch nehmen? Wenn ja, wie? Und wie geht es dann nach dem Jahr weiter? Danke vorab für eure Infos!

I wasted time I will never recover trying to cancel a subscription that they had "tucked" into a "Personal" Profile using my work email address. I went for 8 full months trying to figure out WHY in god's name I was being billed $21.19 per month out of my bank account without ANY receipts or communication from Adobe. When I would search my Accounts (one linked to work email, one linked to personal email) both said "You have no active plans" and no billing was noted. Today after wasting said 90 minutes someone finally said I was being billed for a plan under a "Personal" profile linked to my work email - WTF? The agent had to walk me through a 4-step process to finally access that "profile" and then of course i could do nothing about it - she had to send me to another "group" to finally cancel.Unbelievable that Adobe gets away with this - I wonder how much of their bottom line can be attributed to scamming people like me... probably in the hundreds of millions... USER BEWARE

Hi everyone, I am extremely got confused right now. So my bill for Photoshop was charged on 24/9 and it is still exact within 14 days by the time I posted this 8/10, however the system said an early cancellation fee will apply if I do that which costs more than $100 and that's just ridiculous. Can anyone explain why is that or has anyone stucked in a situation like this before? (I have read through their cancellation terms and policy and still don't get it) For more information, I'm based in New Zealand and my plan is annual, paid monthly  Appreciate all your helps!

                       Welcome to Adobe MAX 2023!                                                           [October 10-12, 2023]   We are excited to come together both virtually and live in Los Angeles for Adobe MAX 2023. We hope you're ready for an immersive and engaging week with three days packed with captivating keynotes, luminary speakers, celebrity appearances, musical performances, 200+ sessions live and online, and much more.   Check out all the amazing new features and bug fixes for different Creative Cloud apps here: Photoshop Lightroom Illustrator InDesign After Effects Premiere Pro Character Animator   Adobe MAX is dedicated to providing a fun and harassment-free event for everyone. We expect all participants to help&n

I signed up for a 7-day free trial for the Adobe Acrobat Pro. Unfortunately I only remembered to unsubscribe from the plan on the 8th day (1 Sept 2023) and as a result I had to make a payment for one month subscription in order to cancel the plan. After canceling the plan, I received a message from Adobe that a refund will be done following my cancelation.On 30th September 2023, not only had I not received my refund but I received a notification of  'payment failed' for yet another monthly subscription payment yet I had cancelled my subscription.Now I'm unable to cancel my plan until the monthly subscription balance is cleared.  Help!

Hello, i signed up for the free trial however i was charged? how do i get a refund??