Acrobat Reader

Trying to get online support here in Australia, chatbot keeps telling me they are not open. 

Hello everyone,It is about the GMP conformity of a certificate-based electronic signature in Acrobat. I realise that this procedure does not comply with the GMP guidelines because any employee can issue a certificate to any name, but perhaps the settings or the signature process could be adapted so that the signature can be declared more or less valid. I know that Adobe Sign is a suitable alternative, but that would be something for the future. So does anyone have experience with this? 

Hi, The past few days I have been having issues with saving a PDF as a specific file name when I download something from more than one supplier website.To explain, if I download a document and try to save it as Document23 it will actually type out as stwqaiiupl76. This doesn't happen with JPG files.Hopefully this makes sense. I have read it may be someting to do with a protected file but I have checked all the settings and cannot see any reason for this.Would anyone happen to know what the problem maybe please?Thank you.

Hi,I'm having trouble with converting my powerpoint to pdf using acrobat pro. On my windows pc when I export the quality is very low, most images are blurry and the file is very heavy. When I export the same file through a mac the quality is much higher, no blurry images and the file is lighter.I have tried printing in pdf with all the high quality and press quality settings, I have tried saving as pdf from powerpoint, exporting the pdf from powerpoint and even creating the pdf from acrobat pro. The quality is still terrible.Please help

impossible de joindre une piece sur un document

 This pops up often, even though Reader is not even being used - so how can it quit? It's only just started since 2 PC have been updated to Windows 11, same issue on both. Compatibility with W.11 maybe...??

This is PDFs produced by the Perl library PDF::Builder, not the Acrobat SDK. It appears to be a problem with Acrobat Reader. Apologies, and feel free to move this thread to somewhere you feel is more appropriate. When using the free Acrobat Reader (Windows 10, automatically updated), I see something odd. Acrobat Reader is the only PDF reader I have access to that appears to support "page labels", which is a formatted page number (not the physical page number) shown on the slider thumb and the page number area. It works great if I have other formats defined, such as /R Roman, /r roman, /A Alpha, and /a alpha, as well as using a /P prefix. Decimal numbers work OK, but only if there are also other formats defined for the document. If I have only /PageLabels << /Nums [ 0 << /S /D >> ] >>, requesting pages to be labeled 1, 2, 3,..., it appears to be ignored. I get the default labels of "Page m of n" on the slider thumb. I do see decimal numbers if I have at leas

Hi, can someone help me to understand if is possible view three pages in full screen?Actually I'm using Adobe to display Music Score sheets, but it is possible view only two pages together. Thanks to all.  Marco  

I searched the forum in case answer was clear elsewhere, but that was not clear either. So, apologize if this was posted elsewhere here, but at this point the frustration (and time wasted) is too much.>> I am trying to get Adobe Reader ONLY (not the DC - I do NOT want Document Cloud storage, just a clean, READER ONLY with zero bloat add-ons/ trials/ cloud options, etc...) installed in a x64 laptop (running W10 w/ all its updates).>> The first time I tried, I used the Adobe Reader install that the web page below direct me too. What it installed was WAY more than I wanted and it was too SLOW to open any pdfs. It also failed to allow me to use Windows File Explorer to preview pdfs (which is a most on my end).https://helpx.adobe.com/reader/get-started.html>> I cannot remember all the things I tried, but I did manage to uninstall "Acrobat" - which felt like more than just 'Reader".>> The laptop is also running Lightroom Classic using my AdobeCreative monthly pla

I have used this program (Adobe Acrobat Reader) for months for taking notes for my study, but suddenly i get this message when i try to save a document, and it just gets blank.The error message is (roughly translated to english):"The document couldn't be filed (or archived). The file may be read-only, or another user may be accessing it. Save the document under another file name or in another folder". It doesn't appear read-only though, as i can edit it for a certain amount of time before the problem arises.If i then try to do one of the options, it says:"The document couldnt be filed (or archived). Wrong parameter."Have any of you tried this before? how do you fix it? [Moderator moved the thread to the correct forum]    

Tried several times to download Adobe Acrobat Reader but it always fails telling me I already have a newer version installed.  This is incorrect, I do not have Adobe on my computer.  I used too. but when I refreshed my computer all my more modern apps were removed.  Looking at my 'uninstall a programme' file confirms I no longer have an Adobe programme. Help!!!Brian

Tenho esta mensagem quando abro um documentoComo posso fazer para ultrapassar o problema?JM

HiI updated yesterday my MacBook to MAC OS SOnoma 14.1.1 and now I cannot use anymore the "poster" option for printing large A0 files into multiple A4 files. The option is greyed outI use this tool very often...I already checked that I had the last version of Adobe Acrobat Reader (and even uninstalled et reinstalled it without any change...) Can you please help me to solve this issue ?Is it a global problem or only me ? Thanks in advance. Severine

I have received two pdf files via G-mail. When I download it it opens a print demand. It is impossible to save it so I can forward it to others???Any kind of support is appreciated - BR/Christine

Last 2-3 days its getting tough to attach Digital Signature on any document. Please do the needful 

Hello, I recently subscribed to Adobe, i.el three mos ago.To date, I am unable to even sign ir fill in a PDF because the system wants to send me a verification code.It's been three hours so far. I resubmitted. Nothing. These past several weeks I[ve been reduced to printing, signing, scanning & emailing rather than a simple PDF. One code did arrive, a week later. Help? Thankhou very much. Off to print the document to manually fill in with a pen.It may arrive next week. 

Hello, I have an issue when working with "Shared document".My friend creates a "Shared review" for a file. Then sends it over mail. My other friends can write and publish comments.However, I can't - Adobe Acrobat Reader suggests me to try again or work offline. This is not a network problem - issue has been persistent for a while already. When I click "Track reviews" and select the file, I see: " Error: Could not get new comments. There was a problem accessing the review document location. Please contact the initiator of review for access". Initiator reviewed and confirmed that access is there. Everything used to be working when I had Microsoft Windows. Now I have MAC and started to face the problem. Some of my friends have MAC (and the same version of Adobe Reader), but don't have this issue. Anyone else faced same problem / have some solutions to suggest? Thank you in advance

I am trying to work out a PDF Reader solution for an IPC(windows) based HMI.I need the PDF Reader to…With a button pressed on the HMI:open in full screen,Have touch screen capable navigation buttonsPage select would be nice (keypad pop up)Ability to close the readerNOT have access to the file structure (I don’t want the user to be able to navigate to anything through the pdf reader, I will set the pdf to open via the command that opens the reader)

We are having this issue and its being happening for a while now, User has a folder shared in OneDrive with all the team, the folder its syncing correctly. The issue its with an Adobe file called Management Report - September (Q3) 2023 (10.31.2023) - FINAL.User can see the file on the shared drive synced and says that the last time the file was updated was on November 1 (last time the manager made a changed) but once the user opens the file, opens a different file called Management Report - Sep (Q3) 2023 10.17.2023 with the information not updatedThis is the only file affectedWe already uninstall reader and reinstalled but the issue persistedShe is the only user affected by this issueCan you please help us to find someone that can guide us to resolve this issue?Image of the issue attached

How to open a document in a new tab in the same windowThis is the Version I am using

Hi Adobe Community,We use adobe reader to access the internal secure documents with username log in and password. Normally these files are electronics schematics made from an OrCAD software. Recently when I found a problem in adobe reader during display of these secure documents. The text and lines all will be displayed in gibberish way and sometime the desktop background also display in adobe reader secure documents. I tried to repair the adobe reader, unfortunately that didn’t work. But this problem only solves after I try to uninstall and re-install again only. But it’s not possible to uninstall and re-install again and again whenever I face a problem with it. And, I found the root cause of this problem is only when I let the secure document open and make the system (PC/LAPTOP) sleep without closing the reader.   I found this problem with other systems also.Laptop/PC details:Make: Lenovo ThinkPad.Operating system: Windows 11.Adobe reader: Latest Version. (Tried with o

Hello,I am in a similar situation. I filled in form fields using "fill and sign". I deliberately saved the work as I did it, after about an hour I closed Acrobat Reader DC. I then opened it up again in a minute - and all my changes were there fine.I've now come back 3 days later and all the changes have gone, leaving only the empty form. Note: I kept a copy of the original form file and it is 0.5MB, the "edited" file is 3.5MB which suggests that the changes are still there, but somehow hidden.Could you help?Thanks,Peter

Hello, I've recently started installing Adobe Acrobat (Reader) during OS installaiton via Confoguration Managet from the Microsoft Store using Winget - the installation works perfectly fine, after the installation finishes I can login to the system and I can ope PDFs via the Reader application. When I open a PDF I get a popup message (screenshot below), which suggests that the reader application is not set as the default app to open PDFs and it is in my case, as I have a GPO that set's "Adobe Acrobat" as the default app to open .pdf files (screnshot below).Is there a GPO or registry entry that can hide the message for all users in a corporate environment? P.S.Can Adobe make up their mind on how the products are named, be consistent in the naming and not rename them so frequently? In Control Panel I can see "Adobe Acrobat", then I open the applicaiton tand he title bar shows "Adobe Acrobat Reader" and the file association shows "Adobe Acrobat" - this is very confusing for

Hi,  I'm sure where to post, or let you know, but I have been having issues with Adobe Reader freezing. I scroll halfway down the page, and it freezes. Then it unfreezes and 2 seconds later it freezes again and when it comes out of the second freeze the top windows menu (where you can close the window) changes to an old XP looking menu.  I found out that this only happens when SageThumbs is installed. I tried it a few times. When Sage is uninstalled, Reader works normally. When Sagethumbs is installed, this happens every time. 

Hello.I get an issue when I press button "Send file as email attachment". An error says  "an error occurred while sending mail".I want to attach into Outlook. Unfortunately, I have not found a solution on the Internet.I tried:1.Checked if outlook is setted as default email. Yes, it is setted.2.Checked it if is true ( checked in regedit )3.Checked if the file is not so big(size).4.Un-ticked the check-box "Enable Enhanced Security" . Still didnt help5.Checked if in preferences>Email account outlook is setted as default. It is.I use outlook 2016.Versions of my Adobe is 11.0.22Please, really need your help. Trying to find a solution about 1 week.Thank you.