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Using an M3 iPad. Markups not saving on PDF files at all. I have already added the credentials for my cloud storage (OneDrive) in Acrobat.
I was charged before the free trail was up. How do I get a refund?
Wenn ich auf Abo und Zahlungen ist Testversion nicht vorhanden. Es steht dort , dass ich eine Testversion habe, aber ich bekomne sie nicht gekündigt.
Using iphone unable to open that one document. It showing this error. I try access document online but not working. App is also updated. Sign out and sign back. Offload app. Nothing helps
Purchased Creative cloud pro subscription. Crop tool not working on Android Acrobat pro app
my issue started with the case number above, which seemed to be an activation issue. The tool, “Request e–signatures” was no longer available to me and I had noticed that under my account when I click my icon in the upper right hand corner, it stated that I was a free user. I have paid a subscription to Acrobat Pro for many many years. The above case was a result of my phone call and waiting hours on the phone and finally speaking with someone that was unable to resolve the issue. Then I get that email above. Tell me the case was closed without resolution.After my own troubleshooting, I discovered that the price of the Acrobat Pro plan went up from $15.99 per month to $19.99 a month. So I upgraded my plan and I had to do that process on both, my iPhone and my iPad. After doing that, they told, “Request e-signatures” Became an option on my iPad; however, it still does not show on the iPhone. I do run beta software on the iPad and I run non-beta software with the latest version on my iPh
I have previously been able to apply these red boxes with rounded edges on my Android tablet. You could apply them everywhere and stretch them to the desired size and edit the lines. I believe the function was called Fill & sign. But now, after some update, the function is no longer available. I know you can make a sharp edged rectangle but I really liked the previous rounded one.I have tried reinstalling previous APKs from 2025-2026 with no succes.Any suggestions?Samsung Galaxy Tab S5e, SM-T725, Android 11
I had cancelled before the trial ended, the trial ended and I got charged regardless - my subscription was converted to a a paid subscription.I noticed the card charge today.As I am still within the 14-day refund period, I would like to cancel the subscription and request a full refund.its also says in the adobe app that my payment was declined but I received a receipt that it went through
Hello,Our team is experiencing a widespread issue with the Adobe Acrobat mobile app and Dropbox integration on Android.We use Dropbox to store PDF forms and open them in Adobe Acrobat for editing. This workflow has worked successfully for several years. However, for approximately one week, Acrobat has stopped saving edited PDFs back to their original Dropbox location.The normal workflow was:Open the PDF from the Dropbox Android app. Select Adobe Acrobat to edit the file. Make the required changes. Tap the back arrow in the top-left corner of Acrobat. Acrobat saves the edits to the original Dropbox file and returns the user to Dropbox. A small notification confirms that the edits were saved successfully.What happens now:Tapping the back arrow does not return the user to Dropbox. The PDF remains open inside Adobe Acrobat. The previous “saved successfully” notification does not appear. The changes are not saved to the original Dropbox PDF. Dropbox does not receive or sync the updated file
I have a PDF which has more than 2 thousand highlights. I changed them all into underline, although the data shows that they've been changed, it still visually shows the highlight, not the underline.
I want to cancel my subscription to adobe how i can do it
My old account opens when I log into the new one
Subject: Urgent Request to Cancel Adobe Subscription Without Cancellation Fee Dear Adobe Representative, Hello! I am one of your customers, and my customer ID is: Yong Liu , email is: [P.I removed by moderator] We have been using Adobe's paid services since December 2024. As of today, February 28, 2025, we have paid a monthly fee of CAD $29.37 for three months. I have never signed any annual contract with you. When I first subscribed, the information clearly stated that the service could be canceled at any time. However, when I attempted to cancel the service now, the system is asking for a cancellation fee of CAD $116.96, which is completely unacceptable. This feels like deception! I hereby formally request an unconditional cancellation of this paid service. If you refuse to cancel it unconditionally, I will continue to escalate my complaint and reserve the right to demand compensation for the time and effort wasted due to repeated appeals. I look forward to your prompt response. Tha
I recently updated to the latest version of Adobe Acrobat on my Samsung tablet. In the attached screenshot, the editing bar that appears on the left used to appear on the bottom of the screen. Is there an option to move that editing toolbar that appears on the left side of the page back to the bottom?
Não consigo subir uma “acionar imagem” esse erro ta acontecendo em aparelhos apple iphone 15pro max
Proč se mi neobnovuje předplatné když mi předplatné končí až 1.řijna
Tenho uma conta Premium do adobe e preciso atualizar meu email, pois o que está cadastrado será desativado.Quero substituir o email [Personal information removed by the moderator]
I have tried to request a refund from Adobe but they recommended me to consult Apple Pay? But Apple pay is not the one charing me and I didn’t use it for the payment with Adobe.
Witam,W dniu wczorajszym zostały pobrane pieniądze za subskrybcję. Niestety za późno ją anulowałam. Chciałam odzyskać pieniądze. Aplikacja nie spełnia moich oczekiwań i niestety za pozno zostala anulowana. Dział Samsung kazał mi napisać do was o zwrot pieniędzy. Niestety nie mogłam zablokować transakcji, pobrania pieniędzy z konta. Subskrybcję juz anulowałam ale niestety środki zostały pobrane. Chciałbym je odzyskać. Proszę o odpowiedź z waszej strony czy jest to możliwe. Pozdrawiam
Hello,I had canceled my Adobe Acrobat subscription in April through my iPhone, and the subscription was successfully canceled. However, I have now been charged for the subscription again in August.Since I had already canceled my subscription, I would like to know why I was charged again. This charge appears to have been made incorrectly.Please investigate this issue, refund the amount that was charged, and confirm that my subscription is completely canceled so that I will not be charged again in the future. and refund my amountThank you.
Türkçe kitapları İngilizce gibi okuyor. Türkçe okumaya nasıl geçebilirim?
Unable to open any document on the app. Saved or new.
I’m paying for Acrobat Premium on iOS, but Read Aloud no longer uses Premium/online natural voices. It only uses offline robotic voices. When I start Read Aloud, it plays for a short time, pauses by itself, and keeps spinning/loading like it is downloading. This happens with all PDF files. I already restarted my iPhone, updated Acrobat, deleted and reinstalled the app, signed out and signed back in, tested Wi-Fi and cellular, and tested multiple PDFs. Please escalate this to the Acrobat Reader Mobile team. It seems like my Premium Read Aloud voice entitlement is not syncing with Adobe servers.
Before July of this year (2026), I used to be able to have full discretion with my documents: edit, convert, insert or remove pages, and combine documents. Now, I can no longer do that, and it keeps telling me that I don't have an account. What is the problem? I've been paying monthly, but now it's like you're taking my money and not giving me what I pay for. 1) What happened to my monthly payments of $20 that gave me my subscriptions to Adobe like I once did?2) Why did I need to pay another $60 for a subscription that I already had? Renewal is one thing, but it said that I didn't even have an account anymore.3) I would like to go back to my previous subscription setup and accesses and a refund for a new subscription that recently paid for but still cannot access through any of my devices. Thank you
Hi, I was using a 7 day free trial and decided I did not want to continue with the subscription so I cancelled but adobe attempted to charge me today. Please assist me in this matter
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