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I was using Adobe Reader on my Android phone to highlight several passages of a book in PDF format. The book is in the Document Cloud and I was able to access it and continue to where I was on the computer last night. This morning I opened the file, highlighted some more and closed the app.Now, end of the evening, I opened the file and ALL my highlights and underlines are GONE.I have done nothing to app nor the cloud. The file is there, I am opening the same file (I've tried both on Android, computer, etc). All my work of the past two days are gone. Can anyone help me please?
Why I can't edit my pdf file with my laptop after isign the premium package? Please get back to me. Is urgent
Please I need urgent attention. I already subscribed for the monthly premium quality and not working keep loading and when I restarted the app I was asked to subscribe again and I tried and it keep saying error message I have already subscribed then why is it not working
Topic: install update & subscribe I've subscribed for the in-app purchase of the App named "Adobe PDF Converter & Editor" (Automatic Renewal Monthly: Renew next on 19 Sep 2020). But I cannot fix any typo of the plain texts on my original pdf. document. I've already read & followed the how-to instruction for editing pdf but still I have not been able to make it so far. Note that I'm using this purchased in-app on my ipad device. But when I was trying to locate the same in-app purchase from App store to try to use the app om another of my device, Macbook, I could not find the app on my Macbook. I'm willing to use the app in either ipad or Macbook but just to enable the app fix typo of my pdf. document, which is a my main purpose to buy the app. Would be appreciate for your advice. [PI Removed by Moderator]
All my PDF flies backup my id
Good day, I downloaded the app on iPad and subscribed to the Premium features in order to combine files. I am selecting 2 files and try to combine them but a message appears saying "cannot combine files". Can you help? Thanks.
Hi, I accidently signed up for the full product and didn't cancel after the trial, Samsung Store. I thought I had cancelled subscription but I only uninstalled the product rather then cancelling the subscription. I have now cancelled the subscription. Am I able to get a refund because I don't need the full product on my mobile.
I subscribed through my Apple account but can't access premium features. Even when I attemp to re-subscribe, the app says I'm already a subscriber but still won't let me use premium features.
Does Adobe pro for iPhone / iPad (os 15) really not have an alternative for OCR of documents? (please don't answer if you're not able to answer with either a yes or a no. I already know of all the scanner apps out there with OCR, but I am surprised if Adobe Pro doesn't have it on thir iPhone/iPadPro apps...)
When using the "Open with" function from Dropbox, then clicking Adobe Acrobat, takes you to Adobe Acrobat, but the Acrobat always prompts "Unable to connect to Dropbox". But always works on the 2nd run.
I am trying to view PDF files on my iPad through acrobat and once the PDF is open, the majority of the details are not shown. This is the same problem for pretty much all PDFs that I've tried opening through acrobat. There are no issues viewing this through other apps on this iPad or on a desktop. details:- Brand new IPad Pro 11 with IPad os 15 ( was the same issue before I updated)-installed the latest acrobat app on sept 23- PDFs are mostly created from CAD drawings An example is attached.thanks
Hello,I am trying to lock pdfs after signing them on the Adobe Acrobat Reader iOS app. When I sign and save the pdf, I get the following message: Forms with a signature or initials will not be editable once saved. This is not the case, once I send via email, our customers can still fill all the fields intended for our coworkers only. How do I lock the pdfs after signing them on an iPad? Is this possible? I know I can do it via the desktop app.Thank you for your help,SM
I updated Adobe Acrobat Reader to ver. 21.09.00I can not open attached file in iPad 7 gen. IOS 14.8.
Hello, I recently purchased Adobe Acrobat Pro but it didn't work on my phone so I wanted to receive my money back, but when I looked at "manage subscriptions" there was nothing and my money wasn't taken so I assumed that it won't work and they won't take my money. Today I saw the money was taken from my account but I don't (and didn't) see the subscription on my phone so I could delete it. What can I do to receive my money back?
Does anyone know how to get the acrobat app to share my files between my devices??? I've contacted adobe who was not helpful. There is literally a section in the app for shared files, but doesn't seem to be a way to share them...help please.
Been a subscriber to premium for several months through my apple account and still not able to use my features. Keeps telling my unknown error has occurred. What do I do? Pls quite urgent
I am using iPad Air 3, and the acrobat reader auto updated 1 day ago. Today, I tried to open a previous pdf file which I hv annotated before. The file opens and I cannot see the original pdf file content, but can only see my previous annotation. I tried switch off and on the iPad, and delete and download the apps and the problem persists. Attached screen shot for easy understanding. I tried to test and download another pdf file from a email, it saved successfully on my iPad, but it shows only a blank page. I save the same file in document cloud, and opened the file using acrobat reader in my Samsung Android phone, and I can see the content without any problem. Hence I think it's the latest acrobat reader update on the iPad Air is creating the problem. Pls fix ASAP!
OK so I'm on the one week free trial for Acrobat Reader in iOS.Apple's subscription options are telling me that I have signed up for 9.99 after 7 days.The problem I have with that is that in the App Store listing, the in-App Purchases lists multiple payment options, including Premium Yearly at 68.99, a saving of over £50 a year.So, silly me thought that Apple could sort it out, after all they control the App Store, and get very upset if someone tries to bypass their subscriptions process.But no, Apple says I have to contact the developer. So here I am.I'm on day one of my free trial. How do I switch to the Premium 1 Year plan before my 7 days is up, and both Adobe and Apple start making money out of me that I shouldn't have to pay?
I have purchased Adobe on my iphone but I can not log into my laptop through same subscription. I have tried troubleshooting some of the recommendations but it asks me to start trial or purchase.
I pay for Adobe online and use it on my computer all the time. Do I also have to pay to use the app or am I able to use the app because I already pay for Adobe?
My Adobe acrobat for iPad Pro updated this morning and pdf's are no longer loading properly. I get a lot of blank space instead of what should be in the actual pdf.
I got the premium option but it doesnt let use it Please help
I purchased a yearly premium package and it worked fine for a few months and now it's just not working at all except tell me to upgrade when I'm already upgraded what's the fix
En Android, Adobe reader ¿en donde guarda los archivos editados? Busco la ubicación de la carpeta de archivos editados para cambiarla de ubicación porque está ocupando mucho espacio en mi dispositivo móvil. Gracias
Hi help needed,can someone please help me,I'm trying to send pdf after answering questions asked are filled to the original sender as pdf ,I'm using android 10 mobile tablet ,very grateful for help please thank you
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