Acrobat Services API

As of  10:22AM we have been getting error 504 using the Adobe Connector via Microsoft-pa-integration. I cannot see any issues on the Status page, apart from one yesterday.

I am using the PDF Services SDK to convert PDF to Word, but I’ve run into an issue: after conversion, the fonts in the Word document are replaced with Trebuchet MS. The original PDF uses the fonts Effra Light and Effra Medium. The environment where the conversion takes place already has these fonts installed. The fonts themselves are embedded in the PDF. Is there a way to ensure a correct conversion that preserves the original fonts?

I use Document Generation API from November 2023 with success, but today when generating document the status is "in progress" and never changes.My flow is:I call POST https://pdf-services-ew1.adobe.io/assets and response is ok. I receive assetID and uploadUrithen I upload my docx template file by calling PUT to uploadUri this also ends up with status code 200then I call POST https://pdf-services-ew1.adobe.io/operation/documentgeneration and this ends up with correct response where I receive `location` header with urlBut the thing is that when I call this url the response is `{"status": "in progress"}` and never changes.Since all was working fine for almost 2 years and nothing was changed in flow on my side I assume there that maybe you face some issues on your side? I would be grateful for any information

Hello all! Iused adobe extract pdf API service to parse a pdf. Pdf and output JSON is attached to this message.  I believe the Json output doesn't preserve the table structure. If I pass this data to an LLM, it is not able to answer relevant questions about this data as the table structure is not preserved. How should I go about this? I want to use adobe API to build a RAG application. Is there a way to preserve the table structure within the Json file? for example, I need outputs such as like this:{"Input (DC)":{ "MVPS 4000-S2": null, "MVPS 4200-S2": null}, "Available inverters": {"MVPS 4000-S2": "1 x SCS 3450 UP or 1 x SCS 3450 UP-XT","MVPS 4200-S2": "1 x SCS 3600 UP or 1 x SCS 3600 UP-XT"}, "Max. input voltage": {"MVPS 4000-S2": "1500 V","MVPS 4200-S2": "1500 V"}, "Number of DC inputs": {"MVPS 4000-S2": "dependent on the selected inverters","MVPS 4200-S2": null}, "Integrated zone monitoring": {"MVPS 4000-S2": "○","MVPS 4200-S2": null}, "Available DC fus

I am new to using the Webhook CALLBACK feature and I am wondering if it is possible to have the HTTP request in my Azure Logic App, wait for the CALLBACK so that i can continue processing the file.For example, I am looping over an array of images and converting to PDF's.  I then need to combine the results into a single doument using Merge.  Setting up another App to recieve the CALLBACK is not really a convenient option.   I have been polling the endpoint but I thought the CALLBACK was supposed to eliminate polling.  

Document Generation API is easy to use, but producing the desired layout requires knowledge of Microsoft Word, JSON, and JSONata. To help with that, I've created the Document Generation Cookbook.    The cookbook includes several "recipes" (a Word template and JSON data file) that demonstrate how to utilize JSONata in various scenarios, such as formatting numbers and dates, filtering data, and performing basic math operations in tables.    The cookbook is a public Git repo and is free. I'll be adding new recipes as time permits. Feel free to make requests and I'll do my best to add a recipe to meet your needs.

I am trying to use the Adobe PDF Services API for Document Generation.I have already set up my credentials in the Adobe Developer Console (OAuth Server-to-Server integration, PDF Services API is enabled).What I am doing:Endpoint:POST https://pdf-services.adobe.io/operation/documentgenerationHeaders:Authorization: Bearer <access_token>x-api-key: <client_id_from_console>Content-Type: application/jsonBody (raw JSON):{  "outputFormat": "docx",  "templateContent": "<base64 encoded docx file here>",  "jsonDataForMerge": {    "Table1": [      { "Col1": "AAA", "Col2": "Married", "Col3": "50000" },      { "Col1": "BBB",  "Col2": "Married", "Col3": "100000" }    ]  }}Problem:Every request fails with status 400 error:{"error":{"code":"UNSUPPORTED_OPERATION","message":"Unsupported Operation."}} Notes:The access token is valid (

Hello,I am using the EMBED PDF API to dynamically load annotations created by the same API. Everything works fine up to a certain point, around 190 annotations. After that, an error message appears indicating a failure, but without any detailed log.I tried loading page by page, without success (it doesn’t seem to be an RPM issue).Should I consider switching to a paid plan?Thank you for your help.

Hello!I've been using the Adobe PDF connector without issues until recently, but now I'm unable to add or edit actions. When I try to add an action, I receive the following error message:"ERR_BAD_RESPONSE. Request failed with status code 500"Additionally, this month I reached 80% of the 500 monthly transaction limit for the first time.Could this be related to the issue? Any help or insights would be appreciated! 

Hi.On the desktop version of Adobe, a banner is shown at the top of signed files.Is it also possible to display the digital signature banner when viewing a signed PDF on the web with the Adobe Embed API?

When i submit microsoft forms with a attached pdf, it should split the pdf and send the email of split files to sender. i receive mails only empty pdf and how to change the name of the split pdf. Your help is very much appreciated. 

We are currently using embedMode as "FULL_WINDOW" with ui configs showPageControls,showZoomControl,etc set as false, still sidepanel is present. As we already have created custom toolbar, we want to hide the one coming from Adobe services Out of all embedMode, "SIZED_CONTAINER" seems to have least ui configs and it has ui most similar to our requirement but pdf pages within this mode are not scrollable As a workaround we used clip-path css property to visually hide it from user, but with tab navigation from keyboard along with links in buttons from sidepanel are also accessible. Is there a way to hide sidepanel?

The PDF extract API extracts info of different elements from a pdf an forms a JSON for it. Is there a reverse API available, which accepts the JSON in the same format as extracted above and creates a PDF using it? I am trying to replace the original text with a different text here. If not, how to create a pdf from the JSON available.

I have some questions about PDF UA and the Auto-tag API / Accessibility checker.  Does the Auto-tag API set the PDF UA document property (in any situation)? Do any of the Acrobat Services APIs set the PDF UA document property? Is there any connection between the PDF UA document property and the actual accessibility of the PDF or is it just a flag to indicate the document should be accessible? Does the Accessibility Checker report on whether the document is PDF UA compliant? AFAICT, it doesn't. Thanks,Jeff

Using the Embed API in Light Box mode and using the viewerConfig to set the ExitPDFViewerType button customization to 'Return' (rather than the default 'Close'); The return button has no margin/padding on the left side.This is clearly an error/bug as the images for that customization feature in the API documentation does show the correct spacing on the left-hand side (see attached image).Adobe bugfix required, as the Light Box embed option is an iframe so I can't use CSS or custom JS to add the correct padding.

Today, the Adobe Document Cloud API Services are down again.If you look at history, it seems like its a common thing for the API services to go down before the end of the month and just after the start of a new month. Probably most comment when people are generating their "end of month" reports. This is a critical time for companies to generate their reports.Is there a plan for Adobe to improve servies and/or recovery time during this very time sensitive period?Is there a way to PAY to get more reliable services?Please advise.

We have a pdf that has fields locked and can be unlocked with password and also there are calculated fields. When trying to open with the pdf embed api there is an error. It's working for other pdf's that we tried that don't have these kind of fields. Can we get help figuring out what the issue is. I'm not exactly sure what in the pdf might be causing it.{error: 'corruptFile', errorCode: 'std::invalid_argument,stod: no conversion', totalTime: 146} 

I am trying to check whether adobe document services can be used to handle some requirements in my organisation My requirements were1. Show PDF from my webserver (asp.net MVC )  in a webpage : Done thanks2.Allow Users to add sticky notes and other annotation to the appove pdf  : Accomplsihed3.Save back the File to the webserver: Problem here The sample provided in github doesn't says how to send PDF with changes from client side to  server sideWhat I tried is sending the content in SaveApi to controller action and converting it as PDF ,it corrupted.Attcahing below  the code I done,Hope someone helps  My requirement wi 

I am an enterprise customer. Does PDF Services include the Acrobat Services API or is that a seperate offering for enterprise plans?  Is the Acrobat Services API synomyous with PDF Services API?

Basic implementation (including in the SDK demo) throws console errors that are actually affecting customizations:  https://acrobatservices.adobe.com/view-sdk-demo/index.html#/view/FULL_WINDOW/Bodea%20Brochure.pdf Uncaught (in promise) Error: No callback registered by viewer for GET_FEATURE_FLAG: There are numerous errors following. As a result, functionality that has worked for over a year (such as programatically open the annotations pane) is now not functioning and I've had to delay shipping a new feature for over a month as a result. Multiple people have posted about this and Adobe has not even suggested they're aware of it.  With no API versioning, users have to just pray Adobe doesn't include breaking changes into the PDF Embed API. Unfortunately, it seems to happen pretty consistently.  WHEN will this be fixed?  I built on top of this API because it has excellent features. But the instability is so concerning that I never would have u

We have developed a routine using the API that regularly generates images from PDFs for us. In the process, we use the “Webhook Notification” to then download the asset. However, the Adobe API is not sending the webhook.A bug? Has anyone else noticed this?

I have reached out to our Account Manager, Justin Tyagi a week ago and have yet to receive a response.  I've been through numerous support chats and phone calls, and am getting pointed in all sorts of directions.  I have yet to figure out why I can't purchase this license for one of our customers.  How can I get help with this from someone who understands this?  Thank you.

Hello,  Is the document rendered using the PDF Embedded API uploaded to Adobe Cloud Storage or transmitted outside our company boundaries? Our requirement is that the document must not be uploaded or sent outside our organization’s infrastructure. Can you confirm how the PDF Embedded API handles document data in this regard?

The PDF extract API extracts info of different elements from a pdf an forms a JSON for it. Is there a reverse API available, which accepts the JSON in the same format as extracted above and creates a PDF using it? I am trying to replace the original text with a different text here. If not, how to create a pdf from the JSON available.

Hello  I'm using this operation to convert my pdf to image : https://developer.adobe.com/document-services/docs/apis/#tag/PDF-To-ImagesThe operation works, but the resulting image quality is very low, and there is no option to control the compression level in the API body. Do you have any ideas on how to disable compression for this operation?