Adobe Acrobat Sign

For a German organisation with more strict data protection requirements than those defined in the GDPR, it would be mandatory not to save the actual contracts in the Adobe Sign history as they must not keep permanent data histories in an externally hosted cloud environment, in order to be legally able to use Adobe Sign. Question 1: Is this actually possible and how?Question 2: Is it possible to keep the (Audit-)history in Adobe Sign, without keeping the actual signed docs in Adobe Sign?Thank you very much in advance for an answer, as I could not find this information in the help section!

Up until a few weeks ago Adobe Sign would let you know your document had been signed. You could open it up and print it out. You could also send reminders for a dox that hadn't been signed. It seems to have disappeared.

What can I do to not receive so many emails from Adobe? It's exasperating. 

Has anybody experienced expired documents even when the expire date is in the future?

I would like to have a list, preferably as an Excel file, of how often the person has used their Adobesign.It would be much more useful if you can set it up after the certain period of time. How can i find out it?

Hi,I have a Word document template  in the font "Source Sans Pro" and I use text tags for pre-fill fields. I also specify the the output{{#a=*Field1_es_:prefill:font(name= Source Sans Pro, size=11)}}  but when fields are prompted to be pre-filled, the font is different from the original document.  Can anyone recommend a best practice?

Ongoing issue, emails with documents are not being delivered to recipients, even tho we recieve a notification email that emails were sent .  

Up until a few weeks ago Adobe Sign would let you know your document had been signed. You could open it up and print it out.  You could also send reminders for a dox that hadn't been signed. It seems to have disappeared.

Wenn man in einem Dokument ein Datumsfeld zur Signatur bereit gestelltes Dokument nachträglich ändern. 

Is there some way to identify a legitamate signing request from "adobesign@adobesign.com", to differentiate it from a phishing attempt? If not, I'm afraid that we (my company) will have to abandon Adobesign. Thanks.

Tried to change my email address to Email B, but it says Email B is already used with another account. So I signed out, and tried to sign in with Email B (I do have saved password on the Adobe site for Email B), but it tells me can't find any account with Email B. What's going on here?

Hello,I would like my client to be able to attach a bank transfer receipt converted to PDF with the contract he is returning and signing via Adobe Acrobat Sign. Is this possible? And if so, how do he proceed?Thank youSerth

I am unable to apply my signature to a document. The blue box once applied to page does not trigger any options to include signature. I can edit the pdf and apply text and use my name with a brush script for now. Also when I try to add a date the numbers do not come up as numbers but rather as strange symbols.  ٢١٣٢١٣٥٤٩٩

When a client esigns a document and complets the signatures, they are sent a confirmation notice. That notice provides a link to the signed document. That link is not password protected. Can it be? Thanks 

Hi! i was wondering if is possible to change Validation field - US Social Security Number to CPF. All my forms must be in Portuguese or should i customize the field?  

Hi! i want to customize a text input, must be numbers, for example: 12345-789. Is it possible to customize like this?

I notice that emails sent for signature always end up in the recipients spam / trash folder. Even if the first receipt is marked as 'Not Spam' subsequent emails still go to the spam folder.How do I prevent this?

Hi, Is it possible to remove the white space at the top or bottom of a document?   When I send an agreement via an API call, I use multiple templates and there is white space at the top and bottom of each template.  The white space looks unprofessional and I want to remove it. Thanks, Richard 

I want to remove a pdf attachment from the email, where the customer is asked to sign the adobe sign-document by following the web link. The email customer gets also has the pdf file copy as an attachment, I want to remove it from the customer email. How can this be done? At the moment when i send sign request to customer, customer usually wont click "sign here"-link and instead opens that pdf attachment copy of the document where is no sign request fields etc and process wont go right. If i can remove that pdf-attachment, all customers will click "sign here"-weblink and all is then nicely. Please help me a bit. Thank you a lot!

I was reviewing this video:https://experienceleague.adobe.com/docs/acrobat-services-learn/tutorials/acrobatsign/oem/generating-an-access-token.html?lang=en And I can successfully create an access token using the authorization_code flow. (the documentation of what URL should be used for the token endpoint is very unclear.  This worked for me: https://api.na3.adobesign.com/oauth/v2/token, but the video used: https://secure.na3.adobesign.com/oauth/v2/token , which throws an error) I am wondering if adobe sign supports the client_credentials flow as that is a replacement for the Integration Key which is now deprecated. When I try to use the client_credentials i get a {"error_description": "Invalid grant_type client_credentials","error": "invalid_request"} this post from several years ago:https://community.adobe.com/t5/adobe-acrobat-sign-discussions/trying-to-use-the-echosign-api-with-oauth2/m-p/10051627indicates that adobe support recomends using the

Como exportar um relatório somando os enviados por mim e por outras contas compartilhadas?

I have followed the instructions here:https://helpx.adobe.com/sign/kb/how-to-create-access-token-using-postman-adobe-sign.html I do not get back an access token. Is it because I am trying to do this with a free developer account?   

Why did they ask about my ex-husband's age when we have been divorced for many years? I said I was unfamiliar with that name.  (Really he changed his name.)

Hello,I am looking for a way to have the following process:A visitor to a web site clicks on a link to sign the documentvisitor is asked to enter some minimal information like name and email addressvisitor recieves an email with an access code to validate the requestafter entering the access code visitor is presented with the document to sign. the document must already be pre-signed by someoen from our company. after visotors completes some required fields and signs the document, both parties recieve the signed document. I know Docusign can do this, but I have an account with Adobe Sign and would like to implement such a process is possible.Thanks in advance.-Claude

I'll sign a PDF, but when I click save or save it as another document- the signature automatically disappears. Help?