Adobe Acrobat Sign

Currently - as owner of the document - I got the message "Request e-signature services are temporarily unavailable. Some documents and information may be missing. Please try again later." The next one in row is unable to sign the document. Terrible. Someone who can support me with a solution?

Is there a way to permanently delete a web form (published via sign)   [Moderator moved the thread to the correct forum from Enterprise & Teams ]

Has anyone encountered this error?java.io.IOException: HTTPS hostname wrong: should be <api.na2.documents.adobe.com>, but cert says <CN=secure.echosign.com, O=Adobe Inc., L=San Jose, ST=California, C=US>API request: https://api.na2.documents.adobe.com/api/rest/v6/transientDocumentsAny advice is appreciated   

I am working on a calendar in Adobe Sign where there are checkboxes for each date. I have to manually add each check box and would love to copy and paste multiple check boxes. This option never show up and it takes me forever to complete just one month. Thoughts and suggestions? Thank you.

I've seen more of the same posts and I've read a dozen of them, but none of them answered my question...Trying to 'Request E-signatures' I get the message 'Could not send - You are not authorized to send documents for signature'.https://helpx.adobe.com/sign/kb/adobe-sign-error-message-not-authorized-to-send-documents-for-signature.html tells me to "Have your Account Admin reactivate your Adobe Sign Profile.",  "Have your Account Admin reactivate the ability for your Adobe Sign Profile to send." or "Contact the Adobe Sign Accounting team for more information using the contact.html page."As far as I know I am my own Account Admin and I can't find how to 'reactivate my profile', 'reactivate the ability...' nor 'contact using the contact.html page' (since it doesn't seem to exist).Please help? I thought Adobe Sign was included in my Adobe Creative Cloud license (and if not, please tell me where I can find that information; I've been searching for about an hour now.

 Hi team, Found out that I don't have the function Request Signature today. Checked that I'm one of the admins.  Can you help on this? Thanks in advance！ Bridgette 

Hi, I am trying to create a template in the sign tab, but I cannot find where I can change the template type or who can us the template. I have followed this link:https://helpx.adobe.com/au/sign/using/create-document-template.html#Access but the options to change and not shown on my adobe. 

I'm trying to create a connection from Microsoft Flow. I tried with different accounts, but same result. It opens a new windows to auth the connection, asks for user but after successfully login, it doesnt return a valid oAuth to Microsoft Flow, it does a complete login in the Adobe Acrobat Sign webpage as if I want to do login to use it from the web ...I tried different browsers, cleaned cookies, cache, ....  Please help, I cant use the service

I wish to edit my message, the Edit button takes me to the PDF and is not helpful.  Cc: charlene.XXX@XXXX.orgDate: ‎02‎/‎02‎/‎2017‎ ‎12‎:‎25‎ ‎PMStatus: DraftMessage: Please review and complete UCD GME Invoice Feb 2017.  thx , Michael XXXIs it possible to edit the message (in blue above) or do I need to cancel and start over? ThxMichael

I am very new to adobe acrobat sign, but our organization has decided to pursue and see if it works for us.  What they would like to do, is take several documents, merge into an agreement, send out for signature, where a signature is required on each page.   Then when the agreement is received back, they want to break out the agreement into separate signed documents again.   Is this functionality available?   Or is this defeating the purpose of an agreement?    I'm wondering if each document has to be a separate agreement?     

Después de acceder a adobe sing, en el momento que clico sobre solicitar firmas para poder seleccionar un archivo, se queda tal cual sin hacer absolutamente nada, por lo que no puedo seleccionar ningun archivo para subirlo y que sea firmado.  (lo utilizo por la WEB) 

Hello,Do I need to be an admin to be able to connect adobe sign to an app I created and tied to a flow?  I'm receiving "create and authorize OAuth connection failed".  I have tried all 3 possible sign-in options and get this far: If I close that window above I receive the error mentioned above.   Thanks in adavance! 

Hi All,I am using the adobe acrobat esignature template in Salesforce, I have created a template with text tags and mapped the data from salesforce object. I am able to send the form from Salesforce and signed able to sign the document, but the issue is template has lot of white spaces likeProduct code length is 30, if product code is less than 30 then I can see whote spaces, how to setup the form so that it will auto adjust the spaces.     Amazon is approveding {{          ProductCode                           }} Amazon is approving     T1234                                                    &nbs

Hi,Since morning my users are not able to request e-signature successfully.One of the errors after taking a very long time to upload is that some of the pages will not appear and it will read: "thumbnail not yet available" Kindly look into the issue to resolve it. Thank you. Emmanuel

Hey, everyone.I am using Adobe Acrobat Reader DC 2019.012.20035 on W10 (64-bit).I was wondering if I can sign digitally at PAdES B-LTA-level. So far I've only been able to get B-T. I've been digging around and apparently, in addition to what I already have for the T-level, I need to addVRI (Verification Related Information) to the DSS (Document Security Store) with stuff like OCSP responses and all certificates of the certificate chain from the user certificate all the way up to the Root CA certificate to get the B-LT-level signature, and thena document timestamp and VRI details for the TimeStamp Authority to the DSS for the B-LTA-level.How would I go about creating a DSS and add all this VRI to it? I've been exploring the options in Preferences > Signatures, but I can't find anything relevant.Thanks.

Hello, I'm getting the invalid_request error while generating the access token. Please see the URLhttps://secure.na1.echosign.com/public/oauth?redirect_uri=https://v8-featurepro.tcasdev.com/AdobeSign/GetAdobeAuthorizationCodeResponse.aspx&response_type=code&scope=user_read:account+user_write:account+user_login:self+agreement_read:account+agreement_write:account+agreement_send:account+&client_id=CBJCHBCAABAAvKx9JGGm2KtKIPvJ-c8t7erLet-HLmB- I have tried https://secure.eu1.echosign.com/public/oauthhttps://secure.echosign.com/public/oauthhttps://secure.na1.echosign.com/public/oauth/v2 Can you please help me to resolve this issue?

I am unable to send documents for e-sign because I have insufficient transactions, I have just bought a license to do this but I am still unable to send anything for Adobe Sign. I am unable to use any of the support features on this website as I am being sent in circles and being asked to login continuously. Please help as I am at my wits end.  

Just updated my OS to Windows 11. Signed into creative cloud account and installed Adobe Acrobat Pro.I need to sign a document. On windows 10 I had 2 signatures set up which used PNG images with transparent backgrounds featuring my signature and company stamp. This has worked very well.  When I try to use the sign button, nothing happens. I have uninstalled and reinstalled acrobat. I have tried repairing acrobat and restarting my machine. I have added my identity details ensuring that the email address matches my CC account email address. I have manually added signatures via Preferences/Signatures/Creation and Appearance Preferences.Despite the above, I cannot figure out how to add my signature to a document.  System info: Windows 11 Home, Version 21H2, OS Build 22000.1165  

Hello,Currently i face an issue where when i go to request signatures, the proceeding window opens and i select the option to select signature areas, but the document is stuck uploading. I waited north of 10 minutes before giving up.I have repaired, uninstalled, signed out, signed in and every combination of the said. Any help would be greatly appreciated 

I want to send echo sign document on custom button using apex code. Document has been send but main issue is that mail not send with proper format, as per standard.I did not get any link for sign the document.Please provide me API name by which we can implement this oneMy Code ispublic class SendAgreementDocument {    public void SendPdf()    {        echosign_dev1__SIGN_Agreement__c agmt = new echosign_dev1__SIGN_Agreement__c();        agmt.Name = 'Sample Agreement';        agmt.echosign_dev1__Recipient__c = '003O000000YcB0Q';// Contact field        agmt.echosign_dev1__Contract__c = '800O00000002sVx';// ContractID;        agmt.echosign_dev1__Merge_Mapping__c ='a0qO0000006npqT';//Echo Sign  Merge Mapping        agmt.echosign_dev1__Process_Templa

Hi,I am trying to integrate our app with Adobe Sign API and I noticed some weird behaviour when getting information about agreements.When I call URL, with setting x-api-user header to Andyhttps://api.na2.echosign.com:443/api/rest/v5/agreements/3AAABLblqZhC2Z-XZwtMvTIaa047IkmWALZ6O1rcSXwhLpIsrJXq5MPUt8fQVU9w…​​ I get Agreement with different agreementId then I used in URL (3AAABLblqZhAZKGFOdJqlN13TKCD4NOCLBVYUmWBC8Fu8M5sNdAcjQLZxtvojWImO5Ri9xfJtxtKT81cbfzyrAepxroQ7Jfvi)Also it's getting more weird:- after Access token refresh if I call the same URL first with x-api-user set to Matyas and then Andy I get an agreement with correct agreementId (same as in URL) in both cases.- if, after Access token refresh, I call this URL with x-api-user header set to Andy and then Matyas I get an agreement with wrong agreementId in both casesIt is always the same agreement and the only difference in both responses is agreementId and latestVersionId. Since I need to download information about agreements f

Salve, vorrei sapere come mai dopo aver effettuato il login mi rimane nella schermata allegata.

We don't want to share confidential documents with a third party like Adobe. When trying to upload encrypted docx files for signing we receive the error message "Acrobat Sign konnte Ihr Dokument nicht konvertieren, da es Passwortgeschützt ist."Adobe does not need access to customer confidential information for signing. Document hash and timestamps are sufficient.

When various users in our organization try to access the Acrobat Sign feature, It only pulls up the fill and sign products, not the request signature products that we also have paid for. We get the error message along the bottom of the screen: "Request e-signature services are temporatily unavailable.Some documents and information may be missing. Refresh."Do we know how long this outtage has been going one or how long we can expect to see it?

We have many documents that are getting signed within the department (locally and Internationally). Is it possible that when the signer sign their handwritten or digital sign, their photo is displayed next to the sign? The photo may be the same photo that the person has uploaded on his/her Adobe profile. If this is possible then we will request all the signers to have their profile on Adobe Sign and a professional photo to their profile.