Adobe Acrobat Sign

I have a web form agreement in Adobe Sign for which all participants are manually designated/inputted by Participant 1.  After they complete their portion of the form and hit 'click to sign', they are prompted to enter the first name, last name, and email for participants 2 and 3. How do I auto-populate the information Participant 1 entered into the form after they complete their portion? I see how it can be done if you customize the senders in document setup, but this is a web form and I do not enter any information about the senders before sending it out.  

I started to create a bulk send document however needed to make changes to the template. The original bulk send is in draft but there is no delete option under the actions pane

Dear Adobe Team, We have been contacted by an Adobe Sales Rep who tells us that our Adobe/Echo Sign contract will need to be migrated to VIP because EchoSign will be shut down. If we don't migrate, we will lose access and functionality of Adobe Sign. This is the second time we have been contacted. When the first agent approached us, I had a call with him, but he was unable to send me any documentations or links to official webpages confirming the requirement to migrate. As the same agent contacted me again a few months later with the same email, I checked with your support team and they told me that the email of the agent is valid, but they were not aware of any required migration plans. We have now been contacted by another agent, again telling us the same story, this time in not so perfect German, and that we NEED to upgrade to avoid termination and nothing will change, same price, yada yada... It appears to me that these are all agents trying to hu

I have the Small Business trial of Sign. When I attempt to "Share My Account", after entering the user's email address I get the message "Sharing across shards not allowed." The user I am trying to share with is also signed up for a free trial of Adobe Sign Small Business. Could this be the issue?

We have an application where users should be able to send documents to be signed via AdobeSign. In development I use Postman for example. I've had some problems with the Api (v6), but so far it works. What I can't get right though is creating WebHooks. My registered application actually has all the right (account), yet I get the following error: "The API caller does not have the permission to execute this operation". What else can this be due to? Does the order in which the agreement is created matter?Currently it is like this:* Create TransientDocument* Create Agreement as a draft.* Transfer the signers* Set Agreement to AUTHORING status* Get signer* Transfer FormFields* Set Agreement IN_PROCESS At which point do I create the webhook and how?

Anybody know an easy way to collect payments at the same time as signature through Adobe sign? Adobe advertises the braintree integration, but braintree requires a minimum of $25k monthly transaction volume to apply for a merchant account. That isn't feasible for our small business.

Hi, Is it possible to enforce users to use two factor authentication (2FA)? Thanks in advance, J

Why the Adobe Sign function is disabled. The message below page says that Adobe Sign is not available now, try later. When later? I need to send out documents kind of urgently. Please help. 

We have a document that needs to receive input from three "signers", each of whom can overwrite the people before. It then needs to be signed by two other people who must not change the inputs made by those first two signers. How can we make this happen in Adobe Sign? Assigning the fields to Anyone or to Everyone will not work. 

Good day I have created a template on the Sign portal, available to my whole organization but it does not show up in the list when in Power Automate. Any help would be appreciatedMassimo

Having a whale of a time creating a e-signature solution in Adobe Acrobat Pro.  I have a form with a signature field for me and for my client.  I have gone ahead and digitally signed on my part, now have my name in regular font on the signature blank with a little scrib to the side saying "Digitally signed by"..me.  I then save the form, and click E-sign at the top.  I then go through the sequence and send to a test e-mail.  When I open that test e-mail the doc is there but my digital signature is gone, rather Adobe is offered the recipient the chance to sign there just like in there space.  I send this out to a client I am going to get it back signed by the client in my signature blank!

Hi.  I have sent a document for signing to a client.  The wrong signer name appears as a few people use the same email address.  How can I change the signers name?

Hello!   New to Adobe Sign (and making Adobe forms in general) However, here is the situation... I am using Adobe Sign with Dynamics 365 Customer Engagement.  I have created a form that has three text fields.  I would like to concatenate the values of these three fields and send the concatenated text back to Dynamics. I was thinking I could add a new text field and set the properties to hidden, and then perhaps concatenate the values of the other three fields into the hidden field.  However, when I add a text field, the Form Field property if disabled (greyed out). Also, I'm not sure how to go about concatenating fields on an Adobe form. Any guidance on this would be appreciated.

I am setting up an e-signature solution for onboarding new clients.  Basically I need a document workflow - guiding the user from doc A to doc Z for signature and/or initials.  I know these products like docusign do this, but at a pretty steep monthly.  I was wondering if I can accomplish same with Adobe Acrobat which I already have Adobe Acrobat DC.

Hello,Is there any way we can change the order of the sections in the body of the email for agreements?  Currently the link to access the agreemt appears at the top and then followed by the message. I am finding that the signers are not seeing/scrolling down to read the message before clickin on the link.  I would the message first, followed by the link.  Is that possible?TIA

Hi, I created a couple of templates using Adobe Acrobat Pro online. I'm trying to use the template to get in person signature on Adobe Acrobat Sing app but it is only showing one template. If I make edits to the template that is showing it reflects on the app but the other 2 templates are no where to be found.  Thank you in advance! 

When completed all are e-sign documents are going into the same tab and I do not see a way to easily organize the documents. Trying to organize the documents into a couple diffrent folders to diffreniate between type of documents we are sending out. 

All of a sudden one end user can't view any recipients, because when she clicks the Recipients folder an error message occurs:ORA-00904: C0.TSCANCERAS invalid identifierSQL statement ... could not be executed The statement contains "order by C0.TSCANCERAS", but this table and field is not part of the statement.Has anyone had this problem? What can you do about it? The rest of the users have no problem. 

For some reason, Adobe did not send me the completion emails with the different documents from the envelope.  So when I go to download them, it's only allowing me to download all the documents in one PDF.  How do I download them into separate PDFs. I need this for legal and don't want to go through getting them all resigned again. Am I missing an option somewhere?

One of our HR people was recently set up in Adobe E-Sign and is having people ignore her emails or report them as spam or phishing attempts because the sender field shows her name but the address is echosign@echosign.com. Is there any way to get E-sign to display her company email address instead?

I want to know if there is a way to have all entry fields automatically be required fields when creating a document to be completed by recipient? Currently I can have fields automatically populate but then I have to go to each field to edit individually and it is time consuming. 

Hi Team, Does anyone know how a participant (signer or copy) can generate the "URL Reauthentication requested" event through the Adobe Sign application and what kind of effect this on the document signing process? Thank you for your help.

I am trying to find if Adobe Sign is included in my CC Suite subscription or not. I found different answers online, I guess because sitation was changing through time. I see on Adobe help pages something like (https://helpx.adobe.com/sign/using/signer-identity-authentication-methods.html) but there is no way to access this settings. If I try to login on https://secure.echosign.com/public/login I get redirected to Document Cloud. I started searchig because I wanted to know, why I only have e-mail and password under authentication (while sending signature request). I should be able to change this in Account Settings/Send Settings but I can't find a way there.

Hello All,I'm working on my first Adobe Sign integration and I'm running into a sumbling block right off the bat.I'm calling the /transientDocuments API and I keep getting a 400 Error or 415 error.I'm coding in C# and using a WebClient to try to upload a document (the ultimate goal is to send an agreement to an end user). Here is a snippet of code that throws a 400 error exception:using(WebClient wc = new WebClient()){wc.Headers[HttpRequestHeader.Authorization] = string.Format("{0} {1}", accessToken.token_type, accessToken.access_token);wc.Headers.Add("Content-Disposition", "form-data; name=\";File\";filename=\"" + model.EvalData.FileName + "\")");wc.Headers.Add("Mime-Type", "application/pdf");byte[] bResults = wc.UploadFile(endPoint, tempFileName);} I get this response:Metadata x-request-id : 53e8adb9-705f-441c-b2f5-8b6d0f651dd0 content-type : application/json status : 400 Body { "code": "NO_FILE_CONTENT", "message": "Must provide file body" } I've tried othe

Several users including myself can't login into AdobeSign.  This morning we started to receive emails from Adobe as per below:Ray, your return has been processed.We’ve completed the return of your Adobe apps and services. For reference, the specifics of your return are included below.For questions, please contact your account manager directly.cc: Sign MM Ops  Ray, your administrator for True Influence LLC has removed your access to Adobe Sign - Enterprise. This does not affect your access to other Adobe products and services. If you think this was done in error, please contact your administrator for True Influence LLC. I need assistance for can't submit a ticket or find a phone number to call.  Please help.