Adobe Acrobat Sign

Dear Community, I was not able to find a clear answer. to my question Also the contact of the live support was not succesful.Is my Adobe Sign for Small Business Plan supporting API and Webhooks?If yes, is it possible to access the REST API or Webhooks via my native app? Or do I have to create an Developer Account and go trough the "partner" program? Thank you very much for your support.best regardsFlorian 

Dear community,  I have created a webformular and embedded it to mobile web page. Basically everthing works fine and prefilling via the URL of the formular is working. Two issues are open: -1) Is it possible to pass the signers email adress also to the formular. So after signing the email address for sending copy is already prefilled.-2) Is it possible to change the zoom level of the document via a URL parameter? I open the link via a mobile web application and the zoom level is alwas to high. Thank you very much for your help. best rgeardsFlorian

Good Afternoon,We ccurrently are having a few clients within out team who are struggling to sign. When they click sign they end up with a white box that pops up with nothing else within it no x to close it down nothing! you have to close the whole program to regain access. Have checked there CA's which are empty have checked they company details which are correctly filled in. Have tried the self helps on here.We use adobe reader DC

 

Hi,Not sure how/where to report broken links, but there are several in the REST Status area. This is one:https://helpx.adobe.com/sign/using/adobesign-rest-api-events-statuses.htmlThanks,Bryan 

I've prepared a fillable pdf for customer to fill in and sign with Adobe Sign in Power Automate. Then after the agreement is signed, I'm using the Get form field data of an agreement to extract the data from the agreement,Output form is in csv format. Anyway way to output the file in JSON or excel format? Is is possible to get the form data by the field name? Since I am going to save the form data into sharepoint column one by one.

Does anyone have a direct management contact at Adobe Sign?  Our company account was shut down based on a back end mistake at Adobe Sign and I have been trying to get customer support via chat, phone, and account executives since early Friday morning.  All I am getting is the run around, transfers until the call is dropped, and the worst customer support I have ever encountered.  Our company cannot process documents due to their error and nobody at Adobe Sign is taking ownership.  Can anyone in the community help me?

Hi I am unable to update form-fields in Agreement from Rest API -While updating the form field by using API - PUT /agreements/{agreementId}/formFields it is giving below errors{  "code": "AGREEMENT_NOT_IN_AUTHORING_STATE",  "message": "The agreement is not in authoring state. Hence, form fields cannot be updated."}But we have already updated the agreement state to AUTHORING_STATE using PUT /agreements/{agreementId}Please let us know the solutions of how we can update form-fields using V6 Rest APIS

https://al-khubara.comhttps://hfg150.comhttps://serviceshail.comhttps://cleaning4home.comhttps://jeddeh.comhttps://dryclean-it.comhttps://mover4jeddah.comhttps://jeddah-moving.comhttps://mnw3.nethttps://cleaning6.comhttps://almthaly-dammam.comhttps://fmc.services     

Hello,  Mac OS 12.0.1, Preview app or Acrobat Reader. I used to be able to download documents from my Adobe Sign account, completed by clients, and rename them in order to save them into a folder. For a few weeks now whenever I rename a file it becomes protected with a password unknown to me. I could keep the filenames as downloaded but then I can't identify the files since they are the names of the templates + an incremented digit. Obviously it completely messes up my system. Why did it change, how can I change it back?Asking help via chat (tried it x2)  was completely useless. They tried to convince me that I made the files password protected. One guy said that it will be bumped up "to the next level" and someone will call me the next day, yes, of course no one called me. So right now I have to physically print then scan the documents so I can save them under the name I want.  I hope someone can suggest an option more friendly to the environment (and my time

Hello all,  I cannot get the "Balance Due" field to equal the "Contract Price" minus "Down Payment" correctly.  * The contract price is entered manually.  * The down payment script is (10% of Contract Price, not to exceed $1,000.00) --var v1 = Number(this.getField("Contract Price_es_:prefill").value);event.value = Math.min(1000, v1*.1); * Balance due script is -- var v1 = getField("Contract Price_es_:prefill").value;var v2 = getField("Down Payment_es_:prefill").value;event.value = v1 - v2; Thank you for any help!

The "new" adobe sign view does not meet my needs. I used to switch on classic view to get a useable dashboard where I could search for outstanding and completed agreements using a number of fields.  This option has now disappeared! I am unable to work on the dashboard. Please let me know if there is a way of getting this optimal view back again.

Hello,  I have two fields on the contract that clients need to select as part of their contract document signature. I am looking for a solution to achieve this. Note that the document is generated from D365 via Documents Core Pack and send to clients for signatures via AdobeSign. Have tried data mapping functionality however able to bring back only text input from the AdobeSign document into D365, however I am not able to configure a checkbox field and bring the selection on the check box back to D365. Note the fields used for data mapping are Y and N fields. Please refer to the screen shotAny help is appreciated. 

Hi, i was able to send document with Text tags within the PDF file via email for signing but signature box is shown under the first empty location on document and not the text tag. i am using version 6 api for adobe sign.

Any reason why its been removed?

I am using Adobe Sign for Salesforce and I am trying to conditionally show a signature field based on a condition involving a field from the merge mapping. The logic is, if the condition is met, it will show a digital signature field, else, show the standard signature field.Example:{{digsig1_es_:signer1:digitalsignature:showif(SfMergeFieldSample="Show this")}} {{Sig_es_:signer1:signature:showif(SfMergeFieldSample!="Show this instead")}} Does anyone know what is the correct syntax for this? Also, in case I want to use the In/Not in condition, how do I declare a comparison value with space?ex. option?="Value 1, Value 2, Value 3"I also tried this condition but it seem to not work. https://helpx.adobe.com/sign/using/text-tag.html

Hi there!  It would be great to enhance the hybrid routing functionality to support defining a signing sequence for a sub-group when the main flow is set to "parallel". This would support scenarios where certain involved parties require a hierarchy of signing to be in place (example, Person 1 approves, Person 2 & 3 sign). Right now this can only be solved by pushing in a sequence for all involved parties / recipients; which can lead to long delays when multiple parties are involved.  Is possible with the current functionality, and if not, something that is on the radar of future improvements? Attached a sample mockup with the intent. 

Hello, I am using Adobe Sign to collect signatures and fill out forms. I am trying to assign a field as signature to the prefiller, but whenever I select the prefiller, I no longer have the option to select signature in the Field Type. It only gives me the option to assign signature fields to signers and not the prefiller.  

I have adobe acrobat dc.  I sent a document to be signed and all I received back was the signature page.  How do I get the whole signed document?

Hi, Interested in knowing if there is a way for the notification that the signing has been completed and that the document is received to more than one email address?  Would like for the email confirmation to be sent to each employee in the office under one login.   Any information would be helpful.  Was able to do this on the old Adobe sign system, but having issues and cannot figure it out on the new platform. 

Hi! How do you use bulk sign when you need two people to sign? The .csv template states _es_signer_E, which is for the first signatory who will complete necessary fields. Then what is the 2nd person called, who just needs to sign and date. The template I am using have the corresponding fields for signer 1 and signer 2.  I also have a workflow aligned to this template. Is it possible to apply a workflow to a bulk sign? Thank you in advance!

Hi! We are moving from On Premise with an existing integration with EchoSign to Dynamics 365. When moving a simple solution we hit dependency issues due to old "cs_" components. Is it possible to get an EchoSign managed solution or what is the recommendation? Thank you!

Hello! I've just signed up for the small buisness account and wondering how I can connect my team members and get them logged in on the same account? Thanks!

I recently upgraded our Adobe account to include the cheaper version of Adobe Sign. I have created a form from a Word doc using the Prepare Form Tool. Then I added a few sets of Yes/No Radio buttons for various questions. For each question, if they answer Yes, I'd like the next textbox to become a required field.  I have searched and only found some answers using code.  I am thinking there must be an easy way (like in Docusign...). Thanks!

HiI need to send the same document to multiple employees to get an individual document for each person with their signature.  The Bulk Send option works well except that it is making me countersign the document - is there a way to avoid the countersignature?