Join the Acrobat Sign community. Connect, Help, Be helped.
Recently active
I just purchased Adobe Sign for Business.I have created the Digital ID and set to use for signing.But I'm unable find option to insert this Digital ID, I can only see Fill & Sign option to insert my image signature. How can I achieve something like this below/
I share an account with someone - is it possible for the other user on my account to be able to send documents for signatures independant of my email/info??
Hi, I was sent a document signed by the customer via email and was asked to initiate countersign using Adobe Sign. After I loaded the document into Adobe Sign and clicked NEXT, I saw the signature, title and date tags was already there without me doing the drag and drop as per normal action. Then I moved the tags to where i want it to be, the customer's signature, title and date were erased or faded. How do I remove the tags without erasing the customer's completed signature tags? Thanks. Best regards,Cynthia
Hi,I have a requirement to use agreement field to set the document title in SharePoint list. I want to use multiple filed from the agreement template to set the title in SharePoint. In below image, I want to use multiple fields from template concatenated with "-". Is it possible? if not any alternate solution suggestion?
Hello,We are currently transitioning to Adobe Sign from a "Prepare Form" form made in Acrobat. The basics transitioned over ok, but there are numerous small problems that I cannot find an answer to via Google (most results just refer me to Sign or Acrobat's innate functionality). Frankly, I had expected everything to be interoperable (e.g. functionality remained the same between Acrobat & Sign), or at least have the ability to setup a form outside of Sign. I have converted the "Acrobat Form" to an "Adobe Sign Form". 1 - How can I setup Sign "Conditions" (accessible when you upload into Sign) using Prepare Forms?2 - How do I get the dropdown date field from Acrobat to work as a dropdown date field in Sign?3 - How do I assign Signer 1, 2, 3 etc as groups within the Acrobat document, so I dont have to set them up every single time, and (keep them in the same order)?4 - Does anyone have a document explaining the interactions between Acrobat and Sign? 5 - How do I ge
We need to know how we can change the wording (default) in the email that is sent to clients to sign documents OR how to open a support ticket. The wording in the default email is inaccurate. The wording in the email says: "Instead select the 'Other Actions' option and then click on the 'Assign to Someone Else' button once you enter the signing ceremony." The 'Other Actions' option does not exist. The 'Assign to Someone Else' button does not exist as written. There is an Option drop down menu and in that menu, there is a 'Delegate signing to another' option. We would like the wording in the default email changed to reflect reality, or instructions on how to change the default wording. Here are screen shots of what our clients are seeing.
We are attempting to link a salesforce account with a trial adobesign account and are getting the below errors: Has anyone else experienced this before?
Hello I am using the Adobe Sign service via API. Sometimes a problem occurs when a signer enters his phone authentication code in the Adobe user interface (usually via browser on smartphone). Here is a brief description, step by step:1 - The signer receives the link to the Agreement2 - By clicking on the link, the user (signer) opens the agreement in his browser (usually on his smartphone): the authentication screen appears.3 - If the user (signer) selects the "SMS" mode and taps "OK", the SMS with the authentication code is sent correctly.4 - But once the signer enters the code in the correct textbox (browser, Adobe Sign UI) and taps "OK", sometimes the browser is redirected to the previous screen (selection of the authentication mode, SMS or phone call) and a link appears: "I already have a code".5 - In this situation the signer must tap that link, the textbox for the SMS code (previously written) is displayed again already filled in, and then by tapping "OK" the user can a
Hi everyone! I am new to Adobe sign and had a question regarding the E-mails that are sent out with documents for signatures. I wanted to see if I could somehow edit my name to add in my Business/Company name. Please see the picture below to see which area I am talking about. Thank you so much!
Hi all,Does Adobe Sign allow the users to attach files in the form?
Is there a way, to provide custom stamps to all or at leat some members of our Adobe Sign Teams Account? Thanks for every reply.
Hi Community, Our client has a issue, and I have no idea to solve it. In this Adobe Sign tutorial (https://helpx.adobe.com/hu/sign/using/digital-signatures.html) he see this image. As you see, the image contains a special, "Digital Signature" block. However, if he want to create a new signing process, hi can't find this menu. Maybe this menu button is EOL, because the client has both Sign and Acrobat subscriptions, but this function is not appear neither in the web interface nor in the DC software...Thanks for the tips!*This solution is not works for me: https://community.adobe.com/t5/acrobat/insert-digital-signature-field-acrobat-2019/m-p/10303320#M130629
Hi, I developed an integration with the Echosign SOAP API several years ago.I have been told that this API is going to be dropped imminently, so am looking to change to use the REST API with some urgency.I am having an issue with my developer account. If I log in I can see that I am using a trial account, but there is no facility to create an application. I try to re-register for a developer account, go through the validation process, and get a message stating 'Thank you for choosing Adobe Sign trial. Your account is being provisioned and you’ll be notified by email once it’s ready to use'I first tried this a week ago and have not received an email or had any further functionality added to my account.I have been unable to find any account support contact details to enquire about why this might be, the only place I can ask the question appears to be this forum.As I mention, there is some urgency in this as Adobe are soon dropping support for a perfectly functioning inte
Hi I got this error when try to connect, the thing is with the same account, i can connect on my local computer, but when testing in AWS based staging site , it gives this error. I have read through other posts about this error, some mentioned this is happens because using a trial developer account, but it does work on local. Any help is appreciatedThanks
Any way to lenghten the amount of time to creae a document? Currently getting timed out on longer docs.
Is there a way to create agreement templates having merge mapping that has data from the Quote object?I can only see "Quote PDF" as a master object in the agreement template in Salesforce.
I bought a subscription to Adobe Pro DC and it's not what I need for my company. Do you think I could get someone on the phone that speaks decent english and could sell me what I need... Big Fat No... Worst customer Sales, worst Tech Support on the PLANET!!! I have literely been transfered 6 times now and 2 times to a number that disconnects on me. So sad, guess I'll have to go to Docusign UGH!
Hi. Does someone know what these two event types mean?ACTION_COMPLETED_HOSTEDACTION_COMPLETED_OFFLINEand what is the difference from ACTION_COMPLETED?
We are creating a flow in power automate using Adobe Sign. We used "Create an agreement from a document URL, and send for signature”. There is recipient's email, where can we add cc email?
Cada que termina el flujo de firmas el documento se bloquea y me impide que mas personas puedan firmar a traves de Adobe Acrobat, se bloquea el panle de "Signatures", y en general todo, notas comentarios etc.Hay alguna forma de firmar despues de que un acuerdo finaliza? Gracias!
I had Acrobat DC with esign. It was combining two documents when sent to a single signer which does not work for me.Service chat 1: you have the wrong plan, you need the small business plan. Bought that and rep wiped out my prior plan. Still did not work- no option to set "keep documents separate"Service chat 2: oh, the small business plan doesn't include esign. You lost that when you cancelled the other plan. You need esign mega. So I bought that, for another $300/yrService chat 3: you now have an acrobat pro DC license and Adobe sign license but acrobat pro DC already has all the features so you should cancel Sign.>I asked, will that allow me to do what I need?Answer- I don't know, let me put you in the tech support queue.All I want is 1) not to pay twice for the same functionality, and 2) to send two documents to one signer in one email without the documents remaining separate, and 3) later, to send a single agreement for multiple signatures... no particular order, just all parti
Can someone please help me figure out why I am unable to click submit during the final signature on a document I was sent to sign.Thank you,BrandonAdobe SignError message: Unhandled Error: 160930160608351.ord-prod-app8
Hello, I'm trying to send out a document for signatures and receive the message:You are not authorized to send documents for signature. Please contact your account administrator. But I am the Adminsitrator
I sent out the document to two individuals and myself. The first one signed it. The second one has one place to sign and I assigned him to it. However, it is now showing that his required fields include my own. Is there a way to change who is assigned to the fields after it is sent out? Thank you.
Hello, I am unable to send request for signatures. I have been doing so for a few years, but no longer have the ability. I can perform other tasks (i.e. edit, organize pages), but when I "request signature" I receive the following message. "You have logged out. An error occurred. Please try signing out, and signing in again"....with a blue Sign in button. If I click on the blue link, the same message flashes. If I open up another pdf, it shows I am signed in. I have signed out and closed all pdfs. I have cleaned cookies on my computer. I have rebooted the computer. All several times, to no avail. How can this be fixed? Thank you.
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.