Adobe Acrobat Sign

HI, i get this error when i want to send a document from my  sharepoint  for signing.Please note that iam working on a trial for the Adobe Sign integration with MS365.I was able to add the app but when i send the document for signatre, thats where i get stuck. Reqeuesting for soluions from an expert. Regards Hanza,PH: + 679 8335968

Hi,We have an Adobe Sign Enterpris license and now I would like to add users to this application but we dont see this application in our Adobe Admin Console and when try to open the Adobe Sign application to add an account there we go directly to the Clouddocument site and see no option to add account there.Any suggestion on how to solve this?Thanks

Add the additional identity authentication for signers while configuring the agreement.    When obtaining signatures or approvals from recipients, many agreements demand a higher assurance of authentication than simple email verification. Adobe Sign provides several options for senders to insert a second-factor authentication into the process, establishing a higher confidence level that your recipients are properly certified.    In Adobe Sign, you can add the authentication method on the Send page while adding the recipient's email address.           All the authentication methods listed and described below:    Email: Email is the default first-factor authentication of a recipient. The signer will receive an email with a link to review and sign your document. An email notification is also sent for the other identity verification options.                     &

How do I add a signatrue.  The icon at the top does not give me the option to add

I am useing Adobe Acrobat DC, and frequebntly use the adobe sign feature. The only issue is that I am unable to remove the Audit Report Feature due to security.  Typically I have no issue with this, but at times and for safey reasons, the user should be able to turn this feature off and or have the ability to redact the IP address. any guidane as to how this can be acheived would be apprecaited 

Hi, One of our users was able to request signatures using Adobe Sign, but then at some point it told him to contact the adminstrator (me). He was never assigned a licsense, how was he able to request a signature? Is there a certain amount of "free" transactions you recieved before you are required a license? This happened yesterday, after the deprovisioning.

Team,  We need your immediate help and we have not got any resolution either from Adobe Customer Support or Partner.We recently procured Adobe eSign Enterprise Transaction bases package. We have also integrated with sales forrce.  Now when we try to add Users we see that the Licensa Quota defaults to 2 , even though while using enterprise Transaction license , the License shouldn't come into play.  The Adobe Admin portal won't let us add users greater than two.  Where is this Quota set, while configuring the product we set the License Quote to 10, but it still defaults to 2, not really sure as to where its picking this data point. Can some one help us out on Priority. Thanks Narayan 

Please help. We must send 25 contracts today using Mega Sign. Final signatures must be added by a manager and attorney. How can we accomplish this, so after each on the CSV sign, each get routed to two additional signers? I have spend a lot of time searching for an answer. I see others have asked, and see some references to a planned "Giga Sign".THANK YOU SO MUCH!Robert

Hi,I have a question regarding the Adobe Sing.We have synced our Azure AD users to the adobe admin console and we have a Adobe -All apps 100GBA user that have been added to our Produc profile can login to the https://documentcloud.adobe.com/ with his email address and sign document with any problem there, but when this user try to add Adobe Sign in a Sharepoint Folw see this:I ask this user to use my Adobe admin consloe user name and password for Adobe sing part of Flow and user report that login goes without any error but still see this:Any idea why we cannot create a Adobe sign in a Flow?Thanks 

According to the Adobe Sign Solution Brief:"Documents are stored in your business system, a repository of your choice, or Adobe Document Cloud" when using the Adobe Sign Add-In in MS Teams.How do I define the repository of choice (for example: changing the storage of e-signed documents with Adobe Sign to rather have the signed documents stored in MS Teams)?

We are a uk based financial services firm giving personal financial advice. We are using Adobe sign to make clients lives much easier when setting up pensions and insurance's etc. Is the request signatures process secure? Or should we also password our docs to give max protection. Any assistance greatly appreciated. 

My client seems to have figured out the problem. Looking at the User Details in Admin Console, the user's "Email" is different than their "Username". When I added the user to Adobe Sign through the Admin Console, the user received an email "Get started with Adobe Adobe Sign - Enterprise" which said: "To start using Adobe Sign - Enterprise, use your [Email] email address to sign in to Adobe."  When the user used that email address, he became inactive. It turns out he needed to log in with his "Username" instead.  Now that he logged in with his Username, he is showing as Active again. Should that welcome email be changed to say the user should log in with their Username (and show the Username) instead of showing the Email?

Hi All! I'm trying to figure out how to embed a fillable pdf into a website that has no other pages except for the PDF form opening up. I don't know what website builders allow for fillable PDFs, but I'd like the webform to look exactly like the PDF I created. Is it possible? What web-builder tool will accept a fillable PDF? (For instance, Wix only allows PDFs to be viewed, but not interactive.) Patricia

Hi, in the Admin Console I added a user with a Federated Id to Adobe Sign. (In Admin Console the user shows Account Status as Active.)  The user started out as Active in Adobe Sign. The user successfully granted access to a custom application, but the next call that application made using their access token failed (unauthorized). I then checked their user in Adobe Sign and it showed as INACTIVE.  When I click on the user in Adobe Sign the only option I'm given is Edit User -- there is no Reactivate User option.  The Edit User screen does not give any option to reactivate them. How do I reactivate the user?  Any idea why or how the user was changed to Inactive? Thanks!Kevin

I was testing out signing agreements using Adobe Sign with a coworker to see how it would function, but we soon realized that we wouldn't be able to delete any of out agreements because both of us only have free accounts. Our company hasn't ever purchased Adobe Sign so we have no Privacy Admin, all we can do is view our signed test agreements in the Document Cloud and not much else. Is there a way to delete the agreements with just free Adobe Sign accounts, or will we just have to hide them?

Several documents went out to individuals for signature, each document has been signed, In Progress still show "Out for signature".  Why are the documents not returning to me as signed?  Is the person who signed the document missing a step.  Where are these signed documents?  

Hi, I am using webforms to initiate the signing process. I have mapped a docuement library to get all the signed pdf after the process. I need the signer dynamically for further signatures so I have created a power automate to send that signed pdf for further process. Here I am not able to get the details of the first signer from the pdf. I know there is an option available in adobe to map the form fields with list, But there also I am not able to identify which record is realted to which pdf. Is there any way to get the first signer email from the the sign documents saved in sharepoint libdary. Thanks,

Hi, I'm sending out a document for signature to all 300 employees on Mega Sign. How do I retrieve these documents easily once they are signed? Is there an easier way other than one at a time? Thank you, 

I had what I thought was a single account for my firm and two of us use it at different times signing in under the same login.  Looking to see about upgrading but account appears to suggest there are 5 users.   How do I change these people to other staff members - can they all log in independently to work this?  newbie so please be gentle!!

I have sent through a document to client 2 weeks ago for him to sign - he has signed but it was never received back.  I sent through a reminder yesterday and met with him this morning - he signed it in front of me and submitted it, but @ 5.30 this afternoon it still hasn't come back as signed - and it is showing up as not signed on the system. Can anyone tell me what is happening to this document??

I have working with process builder and Adobe Sign to automate agreements to be sent out prefilled out. I have created a process that will create the agreement, upload the template, then it should send the agreement. Even with the template being on auto send, the document being pre-attached in the template when the process is triggered the document won't populate in the agreement. This is the error I get. ( null : 400 : {"code":"MISSING_REQUIRED_PARAM","message":"Recipient Set Info is missing. "}). I know that I have set up the template correctly because when I create an agreement manually the document populates. Why when is it when I use the process builder the document won't populate and auto send my agreement?​​​​​​​Thanks!

Please see the below error and help me to resolve null : 400 : {"code":"MISSING_REQUIRED_PARAM","message":"Recipient Set Info is missing. "}ThanksAjay

Hi, whenever I create an agreement that I need to sign as well as the recipient, I click "Add me" in the top right hand corner and then add the recipients email address, to me this means there are only two parties that need to sign the agreement:     The problem I'm having is that when I've signed the agreement and the other person signs the agreement, the notification email that we both receive includes my name twice??     I'm not sure why there are 'three' parties appearing in the final email, as when preparing the document to send there are only two parties (i.e. 'myself' as the AdobeSign account holder, and whoever I'm sending the agreement to)   Please could somebody point me in the right direction?   Moved from Using the Community (which is about the forums) to a better forum... ModTo find a forum for your program please start at https://community.adobe.com/

Hi,I can see that I can send a single document for multiple signatures on that one document. However, what I would like to do is send one document out separately to multiple individuals to sign separately. This is a consent form for a research study, so we don't want each research participant ever seeing another participants information and signature. It would be IDEAL to send a link in an email to participants, so they click on the link, go to the form, and sign it. Otherwise we need to send an email telling them to expect an email, which could cause participants with low tech skills to be confused -- and we really need these participants in our study. Can anyone advise on whether we can accomplish this with Adobe Sign? Thanks!

Adobe Sign is stored on the Sign Server. By the way, I want to save it together on the company server. Is there a menu that I can do this? Or is there an API?