Adobe Acrobat Sign

Hi there, wonder if anyone can help. We have created an interactive PDF in Indesign that is sent out to clients so that they can choose the options they need and then sign the document. We have text boxes within the PDF so that the client can paste URLs to show us the exact product they want (see example pages below and attached PDF).  For some reason however, when the signed PDF is returned, the hyperlinks to these URLs are not live.Does anyone know of a way to make/keep them live when a document has been signed OR is it NOT possible because the document is locked once signed?Thank you in advance.

Is it possible to sign a bulk of different agreements at once with one signing process?

I would like to have the date/time stamp included with all signatures.  

When using the tutorial for mega sign online, it indicated to select the mega sign option from the Adobe Sign Menu. However, my Adobe Sign menu does not show this open. I am using Adobe Enterprise through a school district. Has this option been moved?   

Hello,How do I delete old test forms and forms I no longer need in AdobeSign?Thanks!R.

Help! I note PDF's will be encrypted/locked and cannot be OCR-ed in Adobe Sign. Is there another way available to OCR pdfs that have been signed with Adobe sign, rather than to scan and OCR the docs?   

Hi All, we have 4 processes where we want to send the client the signed document by link.The link would be send from Salesforce in a Salesforce email template. The process was setup a few years ago, I can see that the link is being created - but the feedback is that the client cannot access the link. Most processes are like a repair on a house snagging, the agent makes the notes and on the spot let's the client sign. They value the message in the Salesforce email templates, so communication should be done through the email templates.Any idea how I can troubleshoot here?

Six versions of student financial aid web forms are filled out and signed by up to 5 people. The names of the fields were automatically named as User field 1, User field 2 and and so on but were later renamed to better indicate their content, after some of the forms were already in process. These forms have up to 75 fields. The data from the forms needs to be exported to feed another system. The problem is that some data fields have the original field names and others the newer names. When they are exported each version of the name goes into a separate column and everything is sorted alphabetically. In addition, the data entered by each participant goes in a different line in the data file. Needless to say, it is tough to determine what columns make up the data from one form.  The agreementId value identifies a form, but up to 5 lines share that same value and have data in different columns. Can all the data be re-exported with the current field names to obtain consistent columns?

I have created the siging URL and embedded in iframe. How can I hide the header/footer and just show the document to sign? 

Is there a way to have a custom "thank you" or redirect page after completing a webform?  We have several clients that complete an application, but would like to submit the information online through a separate portal.

I recently renewed my subscription for another year and I just noticed all of my documents that were archived from the last few years are gone! How do I get them back?

Hi,I have a Sharepoint List/form that people fill in for leave applications.It creates a Word document in Sharepoint Document Library folder and kicks off an Adobe Sign flow sending the Word document for 3 signatures, saving the completed PDF into a Sharepoint folder, notifying the payroll staff.Took a while but I got there. Very happy with the result and possibilities.... One school I manage wants two people to be approvers - but only need one approval (can be either - not both). I can only see the 'both' option (i.e. order them 1,2. If I order them 1,1 I get an error saying 'No Hybrid'.Wondering if there is a way to have boolean either/or Approvers?Probably not.  

Need to complete an Adobe Sign Document for job.  Using iOS Apple tablet.  How do I complete, save and send?  Need help ASAP.

When I send a document to a recipient for signature, I would like the person to see a prominent "Sign here" label on the side of the document in the browser.  I realize there is a navigate function in the menu bar on top of the document, but visual guide (like a yellow "sign here" sticker) is a metaphor that most people are accustomed to and will be looking for. Is there a way to do that in Adobe Sign?  We have the Adobe Sign capability that is included with Acrobat Pro DC for Teams.

I have changed my account email address but now cannot access my account at all. An error message states "Please contact your IT administrator or Adobe support" A previous post says a problem gets created when a change of email is to one that has been in your system before, which is the case for me also, but the fix was done through a private message, so I do not know what to do!

Hello everyone, I'm pretty new to this PDF world.. I run a fitness business, and want to send clients forms to complete & sign before they start their training with us and then send them back to us?Is this possible? If so, how do I go about doing this? Many thanks  Mike 

My document is already signed with audit trail report attached to it at the end. Now I need to send the signed document to an outsider but I dont want to attach the audit trail report. Is it possible to do so?ThanksBelina

Hello, Anyone can help in resolving a couple of issues with the adobe sign trial ? User Interface Problem - Arial Font1. I wanted use arial font for my document, couldnt find in the list , see attached. User Interface Problem - Click to Sign widget box1. The signature field under the authroing tool apnel does not provide consistent look and field when I release, so I have to keep adjusting the size of the box for every pages. User Interface Problem - Positioning Issue1. How can I create a consistent placement of the text field in the template , the repeat field in all pages doesn't seemed to be plcing good. User Interface Problem - Form Layer1. How to place a layer over the exisiting text so that the user can edit the text directly within the template ? Change of Email.1. Can I change my email address after I upgrade, the changing of email address doesn't seem to be allowed in the trial version. Thanks. Angie  

HiI have just purchased Adobe Sign 1 Licence = 9 users...How do I allocate the users to the licence ?With the Admin console I have set up the user group but cant allocate a product ...

Once everyone has signed the document, Adobe sends them a copy of the document in the email or a link that gives them the option to view and then download the document. In some cases we do not want everyone that signed the document to have a copy of the signed document as there might be some confidential and sensitive information that we don't want everyone to have access to. Is there a way to turn off this feature? Also, is there a way to stop getting email updates everytime the document is signed by a recipient and/or when the doucment is sent to the next recepient? 

I would like to contact somebody from Adobe to orde Echosign. When I log in and do the purchace I get the message the the admin account is closed and I have to contact 0800 0200164 This account has been closed. To add new licenses, give us a call: 0800 0200164 When I make the call I am complete lost in an english menu with about 30 levels that finnaly says "we don't give support on this product by phone please go to the site bla bla bla".  In my 40 years of experience in contact centers and IT this one is in the top of companyes with an extremly bad users support and "how do I get people lost in a technical blah blah" . Is there somebody who know how to get a 1 tot 1 contact with somebody from Adobe about ordering 4 licencees for this???  John

I have created a web form ever thing works fine except one of the look ups, and i cant understand why all the rest work fine.The form uses a drop down then a calculated filed, again it works fine except for the "26 Feet To 30 Feet=200" part. The calculated field function is: if([Vehical_type]="Pontoon Boat", lookup(vehicle_size_boat_rv, "18 Feet or Under=160,19 Feet To 25 feet=180,26 Feet To 30 Feet=200, 31 Feet To 35 Feet=220, 36 Feet To 40 Feet=270, Over 40 Feet=300","TBD") + 20,if([Vehical_type]="RV", lookup(vehicle_size_boat_rv, "18 Feet or Under=160,19 Feet To 25 feet=180, 26 Feet To 30 Feet =200, 31 Feet To 35 Feet=220, 36 Feet To 40 Feet=270, Over 40 Feet=300","TBD"), if([Vehical_type]="Boat", lookup(vehicle_size_boat_rv, "18 Feet or Under=160,19 Feet To 25 feet=180, 26 Feet To 30 Feet =200, 31 Feet To 35 Feet=220, 36 Feet To 40 Feet=270, Over 40 Feet=300","TBD"), if([Vehical_type]="5th Wheel", lookup(vehicle_size_boat_rv, "18 Feet or Under=160,19 Feet To 25 feet=180, 26 Fe

If its enough, how do I create a web form?

Hello all,I recently added Adobe Sign to my Business Pro subscription becuase I was lead to believe it was required to create Web Forms (signable web form that can be embed on our website).  However, now that I've got Adobe Sign, I can't seem to locate the functionality descriped in this how to page.  Wondering if anyone else has had this problem or can point me in the right direction? https://helpx.adobe.com/sign/using/web-forms.html Thanks in advance! 

I upgraded to Adobe Sign for Small Business, having had the free trial, but when I go to send out files for signature, it tells me I still have a free account and that I should upgrade!  Any suggestions as to why? Cheers