Adobe Acrobat Sign

I have a purchase order form with a calculation of the total price. I've made text boxes for the price of each product (formatted as number with currency prefix) and one text box (same format) with a very easy calculation for price*units (as in dropdown). It works like a charm and looks pretty good with the format (see attachment 1) in Acrobat Pro, but when I go to Adobe Sign and try to send the file, all format is cleared and the calculation doesn't work. What can I do?   Thanks for your help!   /Medea

Hi,I've just moved from the old EchoSign free service (limited to 5 documents a month) to the Adobe Send For Service as I exceeded my previous free limit. This is around £20 a year and appears to be the exact same service. However, despite using the same email address during the transfer, I now cannot see any of my historical documents, and I have no idea what has happened to recent documents that are still waiting to be signed. Does anyone know how to get to this information?On a related point, the account information is really awful. I still can't see any information about my current package, and when I click the upgrade link it shows a set of services that have no relation to what I've just signed up for, and all say phone for more information: Adobe Document Cloud | For enterpriseAnd the support is awful. It took me about twenty minutes of navigating the support feature to get to the chat option (rather than being constantly pushed to the forums), there is no way to email, and I've

I have several signed files in my Adobe EchoSign account.  A couple days ago, I was instructed to update my billing for the Adobe Document Cloud account.  Now I only see the .pdfs I sent out for signature from the past few days.   Where are the files I had signed and awaiting signatures from the past year?

Struggling to find any updates into whether I can sign PDFs with CAC on a Chromebook. Is there still no way to do this? 

I cannot sign in to my ADOBE app on either of my iphones as a pop-up appears asking me to confirm sign-un account. When I try to sign in, it gives me a weird email = my regular email with the word "old" added after the .com.WHen I try to sign in, the system blocks me by asking to VERIFY YOUR IDENTITY.It asks:"enter the code we just sent to (my email address).old.And of course, I cannot receive the code as my email address is .com and NOT .com.old. Apparently, ADOBE created that weird email .What can i do?   

Does anyone how I can get the software? I see the instruction on Adobe Sign for ServiceNow - Installation and Configuration Guide but do know where to get the software.

I set up Adobe Sign for SharePoint about a year ago. Back around March time the app stopped sending docs to SharePoint. Upon investigation it had lost the connection bteween SharePoint and Adobe Sign. I set it up again and it now works. But why did the connection break and will it keep happening?  

Can someone please explain to me why, despite clicking on "Daily until completed" does it only send out the reminder ONCE?????So, instead of gaily expecting DocuSign to send out Daily, I have to keep checking and sending out fresh reminders.Since the "customer" can cancel out at any time their end, it is somewhat time consuming and annoying - ANSWERS PLEASE!!!!!

I made my signature and I was informed that I could use for 7 days without payment. On the sixth day I asked for cancellation and I was charged in R$ 60,00 (sessenta reais). Please I need the money back. Please let me know when I will receive the money back? Ivanéia

Hi, I recently changed our email address and i can no longer log in at all even when i use the instrcutions it asks me to that come thorugh on email.

I got the final signed document. but signatures are not showing. i cant post document here because its important. anyone from support where i can email the document for checking? it all shows in the audit trail they all signed.

I am trying to work out how to turn off autofill in Adobe Sign for signers when preparing a document. Can this be done? We have disabled autofill in Chorme and Outlook, but neither setting has filtered through to Adobe. Has anyone else tried and succeeded in disabling this?

Dear Adobe Sign, Feature 1. Could you add an option to punch-in document's TransactionID below signer's signature and date, so that people who get only the printed version can validate the signature with punched-in TransactionID (on a no-account-required Signature Validation page)?Feature 2. Also, currently, when i click on a "Validate All Signatures" link in a signed pdf it sends me to a page that just says is the TransactionID valid or not, but does not confirm signer's identity with his/her e-mail or in any other way. Could some non-repudiation feature like that be added?

As a result of COVID-19, we have been building web forms for others on our campus. We have found that as the web form creator, we receive email notification. We can control this piece by creating a rule in our email box that sends these to a seperate folder. BUT, what we are finding is that students are emailing us directly and not the deparment (which has been cc'd).  I read there is a way to supress notifications a web form creator received, but haven't found where in the set up. Any assistance would be appreciated. Thanks!

Hi there, wonder if anyone can help. We have created an interactive PDF in Indesign that is sent out to clients so that they can choose the options they need and then sign the document. We have text boxes within the PDF so that the client can paste URLs to show us the exact product they want (see example pages below and attached PDF).  For some reason however, when the signed PDF is returned, the hyperlinks to these URLs are not live.Does anyone know of a way to make/keep them live when a document has been signed OR is it NOT possible because the document is locked once signed?Thank you in advance.

Is it possible to sign a bulk of different agreements at once with one signing process?

I would like to have the date/time stamp included with all signatures.  

When using the tutorial for mega sign online, it indicated to select the mega sign option from the Adobe Sign Menu. However, my Adobe Sign menu does not show this open. I am using Adobe Enterprise through a school district. Has this option been moved?   

Hello,How do I delete old test forms and forms I no longer need in AdobeSign?Thanks!R.

Help! I note PDF's will be encrypted/locked and cannot be OCR-ed in Adobe Sign. Is there another way available to OCR pdfs that have been signed with Adobe sign, rather than to scan and OCR the docs?   

Hi All, we have 4 processes where we want to send the client the signed document by link.The link would be send from Salesforce in a Salesforce email template. The process was setup a few years ago, I can see that the link is being created - but the feedback is that the client cannot access the link. Most processes are like a repair on a house snagging, the agent makes the notes and on the spot let's the client sign. They value the message in the Salesforce email templates, so communication should be done through the email templates.Any idea how I can troubleshoot here?

Six versions of student financial aid web forms are filled out and signed by up to 5 people. The names of the fields were automatically named as User field 1, User field 2 and and so on but were later renamed to better indicate their content, after some of the forms were already in process. These forms have up to 75 fields. The data from the forms needs to be exported to feed another system. The problem is that some data fields have the original field names and others the newer names. When they are exported each version of the name goes into a separate column and everything is sorted alphabetically. In addition, the data entered by each participant goes in a different line in the data file. Needless to say, it is tough to determine what columns make up the data from one form.  The agreementId value identifies a form, but up to 5 lines share that same value and have data in different columns. Can all the data be re-exported with the current field names to obtain consistent columns?

I have created the siging URL and embedded in iframe. How can I hide the header/footer and just show the document to sign? 

Is there a way to have a custom "thank you" or redirect page after completing a webform?  We have several clients that complete an application, but would like to submit the information online through a separate portal.

I recently renewed my subscription for another year and I just noticed all of my documents that were archived from the last few years are gone! How do I get them back?