Adobe Acrobat Sign

I hope I am wording this correctly. Basically my problem is that Customers seem to think that they can send in job order requests through the echo-sign email address, therefore I am not seeing these emails and loosing jobs. I am not sure how to stop this from happening. Hoping to continue using the product... it is beneficial.

The space in my template is currently set up to allow 2 rows of text at an 8 font.  If I select multi-line text box it opens it up for more than 2 rows, therefore cutting off a third row of text if someone were to type that much in.  Is there a setting that would allow me to set the character limit or row limit to only allow the 2 rows?To that end, is there any character limit on a single line text field?

Hi!I am having an issue sending a document to a) multiple recipients, b) in a specific order and then c) tracking these. I can send a document from my email to multiple recipients, but it does not do b) or c)I do not have this Send for Signature tab. The only tabs I have are Fill and Sign.I go to the Digital Cloud area as well and it says attach to email which does the same as above (only a)I thought Adobe Acrobat Pro DC was the best and could do everythingKelly

I can't remember my password to sign a document.  When I tried to delete the entire profile, I was asked for a password.  Is there a way around this? 

I recently changed my Adobe ID for an account that I pay for. Because of this, I cannot send Adobe documents to people to sign. I cannot find the solution to this problem and for some reason Adobe makes it impossible to contact support and has edited helpful comments from users. How can I solve the problem with my ID so I can send documents? Please let me know how to fix this problem. I would also suggest you have a better support system.

Hi i sent same contract to many, some signed can be found through this url and others in another url,,,,I want all signed to be shown in same page? Can you help

Hi AllI am integrating adobe sign with B2B commerce in salesforce. I need to send an agreement on custom logic execution. The running user will be a Community user in the end but for now I test with Admin users.I do not know how can I use the provided load and send methods to send the agreement as someone else ?    Id agreement = echosign_dev1.AgreementTemplateService.load(template.Id,order.ccrz__Contact__c,variablesMap );echosign_dev1.EchoSignApiService.SendDocumentResult documentResult = echosign_dev1.EchoSignApiService.sendDocument(agreement);I have tried to change the agreement template so that is has send on behalf of but this seems to only work if you use standard functionality and not loading from apex ? My running test user has :Adobe Sign Allow Sending As Other UsersMy created agreement record for which I have the error has :echosign_dev1__Sender_User__c0051t000001JziGAASAnd that user whose Id is populated is valid admin user which has adobe sign account and I w

Hey guys!I've been having some issues when sending documents.  I send over a scanned form that I used Fill and Sign to complete, and once it gets to my senders email, the documents are all blank. This has happened quite a few times, what could I be doing wrong?Thanks!Moved from Adobe Creative Cloud to Adobe Sign by moderator.

Hello,My client is unable to sign an agreement because she is getting the message, "Agreement ID is Invalid."Everything looks normal on my end.And ideas on what could be wrong?Thank you in advance!

I've recently updated my Adobe ID and attached email, and am now unable to send documents to be signed by my customers.  I've tried to start a help chat, but no one actually shows up on the other end, and calling the 1-800 ended up with a CSR insisting that it wasn't the software, and I just haven't signed out and signed back in properly -- wanted to take control of my computer remotely to prove it.  I've signed out of all sessions of Adobe Acrobat, my InDesign, and Adobe Creative Cloud, and signed back in repeatedly; restarted my computer;  but am still receiving the error.  I receive the error even in the browser version of the signing feature.  Actually scratch that -- the browser feature will not even load any more as of my typing this message, even though I'm logged in.This is a monthly subscription of Adobe Acrobat, paid up, on Mac.Any suggestions??  As of yesterday when I first changed my ID, I received an error stating that my ID hadn't updated pro

I am trying to create forms templates in Adobe Sign for my business.  In field properties, I do not have the "value type" option when then allowed for calcualted fields.  I have Adobe Acroba Pro DC (latest version).  What license is required to have the additional opions for caluclated fields?  I can create calculated fields locally no problem-just not in Adobe Sign.

Hello,I am integrating AdobeSign with Salesforce, and I encountered several issues:1. for testing purposes, I tried sending a document to myself but I get an error message: This workflow does not permit including yourself in some fields. I tried looking in Custom Settings and didn't find anything useful. Why is this error occurring? Where can I see (and modify) workflows for AdobeSign? (I looked at Salesforce Workflows and Approvals, no luck)2. I tied Agreement to a custom object in Salesforce, and created a custom button (on my custom object) called Send for Approval. URL in that button uses a template I defined in AdobeSign, and generates an Agreement. I am able to send it to someone for signing etc.But, where is that Agreement stored? I expected it to be present in Agreements related list on custom object, but it is not there.Additional question - once an document is signed, where is it stored in Salesforce. All I get is an email notification that it has been signed, and I can view

I got the same problem that someone asked at Saving progress on a form before signing in 2016I quote the shannonb8568397 's answer as below:"Great news, we do have auto-save and resume. During the signers experience their work will be auto-saved every about 1/10th of second . In the lower left hand corner of the signing page you will  see the word "saved" after you enter data into a field. If you hover over it, it will display the last time it was auto-saved. When the signer returns to the document by clicking the signing link, the work they had done previously will be there."I followed her way but don't see the auto-saved form and word "saved" at signing pageKindly give me a support if this feature is still in the new version of Adobe Sign OR let me know another way to save the progress of a form.I would appreciate it if you could give me step by step instructions.Thanks for any help.

Hello,can we make field required when for example checkbox is checked using Adobe Text Tags?Does it exist something like requiredif? I did not find anything in the reference guide: Adobe Sign Text Tag Guide .Connected issue, but solved by script:Required field if and only if ...Thanks,M

I have Adobe Acrobat Pro DC subscription and I use adobe sign.I need else only to sign my documents with adobe sign by myself.But the service "only my sign" in additional funcions don't exist (it appears in the adobe help video).How can I to sign my documents only by myself ?Thank you for your help.

When I try to send a document to "Get others to sign" within Acrobat Pro, the message is returned, "Your session has timed out. Please close window and try again." Closing the window does not fix the error nor does restarting Acrobat. This all worked fine when I was in the trial version but as soon as I have paid for the "sign" feature this function within Acrobat does not work.

Does anyone know how to reach a person at Adobe who can assist with an Adobe Sign team account? I have spend an incredibly frustrating morning attempting to get technical support for what seems to be a simple problem to no avail. I even called the corporate office of Adobe and was told that NO ONEe there could take any phone calls for either support or for me to voice a concern/complaint.

I'm trying to send out a document template to many (100+) clients at once. This document as a few fields that are specific to each client, yet I don't want the clients to be able to edit these fields. The csv file fills in the participant fields just fine, but it won't populate the prefill fields.

So we have a therapy office that we are trying to switch over to electronic paperwork.  The only part that I am having difficulty with is when we have a client that needs to fill out and sign our paperwork in office.  We have Samsung tablets and I have been able to lock the tablets so the clients can not go anywhere but the app that we want open. So I can lock the tablet to the Adobe Sign app, however there is still one big problem with privacy, the client could potentially snoop around and see all of the completed documents associated with our Adobe account. Since I have to be logged in to my Adobe account to be able to do the "get in person signature" feature, and our form is long enough that they can not just stand at our desk to be monitored, I need a way to hide all my documents associated with my Adobe account. Please help.

What is the purpose of the signer's email property for signature field types?  I assumed I could enter an email address, and Adobe Sign would pick it up eliminating the need for users to have to key the recipient email address. It doesn't appear to be working that way. Is there anyway I can pre-assign a signature field to an email address to save the user from having to key the address/recipient?

Since I cannot find a way to contact anyone with Adobe directly, does anyone know why I am about to be charged double for the same thing I have had for the past 2 years? Definitely going to cancel.....

Send for Signatures isn't in my Adobe Reader DC tool bar. My version is Continuous Release 2019.010.20069, and we have Adobe Sign. What do we need to do in our enterprise account to activate this option?

Hi,Been through a fair amount of the documentation and the tutorials with regards to using the Adobe Sign and Salesforce integration.There is a lot of detail documented in how to send agreements from what it calls "The common options" below:The Agreement tabSalesforce Objects (Contact, Lead, Opportunity, Account etc)Chatter (Classic profile only)But really would be interested in being able to send an agreement from a case object. None of the documentation says you can't, but i can't see the obvious hooks.Is this possible?Many thanks in advance,

Cuando intento registrar un webhook que utiliza un puerto diferente al 443 obtengo el siguiente mensaje "La dirección URL proporcionada no es una dirección URL de webhook válida.".  ¿Como debo configurar la url para que trabaje correctamente?. Si utilizo el puerto 443 trabaja correctamente.[Translated from google]When I try to register a webhook that uses a port other than 443 I get the following message: "The provided URL is not a valid webhook URL." How should I configure the url so that it works correctly? If I use port 443 it works correctly.Muchas Gracias

Bonjour, j'utilise votre démo gratuite depuis deux jours et je n'es pas trouver la fonction qui permet de transposer les champs dynamique d'un document sur les autres pour ne pas avoir à les remettrent en place manuellement à chaque manœuvre. Si cette fonction existe, j'aimerai savoir comment procéder.Merci à très vite j’espère.