Adobe Acrobat Sign

I have should have Adobe Sign as part of my Creative Cloud membership (one-year, prepaid) subscription.  However, when I sign in to Adobe Sign, there is a notice that appears stating that "Free accounts are limited to 5 transactions per month" and suggests that I upgrade.  Why do I keep getting this message?[Screenshots removed by the moderator]

Hi,I am having this problem too with documents I am trying to send for signature. Please can I get some help.Thanks

Hi there,Up until two days ago I had no problem sending documents with signing positions like this:1. Person A1. Person B1. Person C2. Person D2. Person E3. Person FThis gave the ability for the document to be sent to everyone is position 1 (Persons A, B & C) at the same time.  Once they had all completed it, it moved on to position 2 (Persons D & E).  Once everyone in position 2 was done it moved on the position 3 (Person F).All of a sudden I can no longer put multiple people into a single position.  This is very frustrating as our agreements often require this feature and one of the reasons we switched to AdobeSign.Is there something I need to do to allow this to work again?Thanks in advance.Mark.

We've been having issues with our clients filling out forms on our adobe sign app on our ipad and halfway thru the filling out the app will just disappear and we open the adobe back up and the form the client filled out halfway thru is empty..so they have to start all over again. and then kicks them out again. Very frustrating!From a previous chat with another adobe tech . TOld me to reboot our new purchased ipad and download adobe again..I did that this morning and still having the same issues. Please help!

HiI would like to create a google doc (and sheet) that pre-populates the signature or signature-block when imported into Adobe sign. I already have the users email address and would like be able to put something like:{{Sig_es_:signer3:name@org.com}} into a cell/in the text of a google sheet/document that adobe sign recognises when imported. Is this possible/supported? Thanks(Not sure if this can be done in the background when google exports to pdf. You mention support for google docs - how are google docs/sheets supported?)

It would make Adobe Sign much more functional if there were an 'Edit Multiple' option.  As is, if I want to change who a field is assigned to, I have to do so one at a time, for all fields in a document.  It would be much simpler if I could highlight all the fields I want edited, and just change the Assigned To dropdown for all of them at once.

Hi there, hoping someone can help me, i have taken over someones job within the organisation and need to replace my name as the sender of the documents - the email address needs to remain the same but the profile details need to be changed to mine. How do i do this?Thanks in advance,

***Prospective new users be forewarned***=================================The following letter was sent registered and received by Adobe on 3-9-18.I'm sorry to advise that this letter and a second one received at Adobe on 3-28-18......along with 8 calls all to Adobe's Exec. VP of Customer & Employee ExperienceALL WENT UN-ANSWEREDAnd that excludes over 100 communications with the Adobe Sign folks!=================================Ms. Donna MorrisExecutive Vice Presidentof Customer & Employee Experience,Adobe Systems Incorporated345 Park AvenueSan Jose, California 95110Dear Ms. Morris,I’m writing you after our near heroic efforts with the Adobe Sign product and support folks, and reaching weeks ago a point of diminishing returns.The Adobe Sign staff clearly have an expectation that no matter what the customer experience we have an un-breakable obligation to somehow make the product work despite problems, poor service, and having NEVER achieved the intended successful installation.

Hi,I'm currently researching if our approval process can be implemented using the Adobe Sign product.  Any input would be greatly appreciated.Here are the steps in the process:1. Create 1 or more pdf forms that require signature (i.e. 10 forms).2. Combine all forms into one 1 file so approver only needs to apply signature once.3. 'Stamp' the signature on each form in the combined file and then split the file back into individual pdf files for each form.4. Automatically name the individual pdf files according to specified naming convention.Are there functions in the API that would support this?Thanks

Do the Bio-Pharma Settings cost extra for the adobe sign enterprise?

Hi, for the past couple of weeks we have stopped receiving notifications for signed agreements.I am referring to the option "Send an extra copy of every signed agreement to these email addresses", under Global Settings.I have tried submitting multiple documents from multiple email addresses. The documents show up in Echosign, so we know the document was submitted and confirmed correctly. However the email notifications do not go out.There was a search result on Google that suggested checking the email server settings to make sure the emails aren't being filtered by the server. Our email server settings have not changed for years and these notifications were working fine a few weeks ago. I also added a Gmail address to receive the notifications, and it didn't receive anything either.The EchoSign account is a Business account:Augusta-Echo-Agreements@augustapreciousmetals.comPlease let me know if you need any other info. Any help is appreciated. Thank you.

Hi, Looking at a plan for medium-sized business - we send a lot of documents - I have been told each plan only allows 150 per user per year, we send around 200 per month alone,Is that limit just for templates or actually sending out?Is it really the case that it would cost in the 1000s to send 1200ish per year? Thanks.

salesforce is not getting linked to adobe sign

Does Adobe Sign support signing with dutch public eID schemes like iDIN, DigiD out-of-the-box?If yes, what other international public eID schemes are supported?

Is it possible to have the Adobe Sign interface integrated in SharePoint in French (ie: "Envoyer l'accord" instead of "Send agreement")?Thanks for your answer.Vincent

Hi, is there a way to hide the email addresses when you receive the final email confirmation that the document has been signed by all parties? see below as example. I have hidden the email address.the document is signed by the last signature it automatically sends the document to all parties. can we turn this feature off if you cant hide the email addresses?Many thanks

i am in developer account and m using api for send document and get it signed..my pdf is dynamic so its not fix that i have "x" amount of pages...so i want to add signature fields in all my pages footer area..or bottom of every page....is that possible ?...please help me ..thank you

Calling libraryDocuments resource via http and keep getting this error: message:"Resource not found",code:"NOT_FOUND".......can anybody tell me what is going on?

How do you customise the template email to go with send for signature

After preparing the doc for signing and clicking on "send for signature" I get a page to put in the email address to send it and then hit "next".  But what i get is "Could Not Send" " An error has occurred. Please try again". What am I doing wrong?Thanks! Bill[email address removed by moderator]

Hi All,I am a newbie to Adobe e-sign. I am interested in integrating my application with Adobe e-sign using REST APIs v5. I downloaded the sample programs and was trying to use it. As a first step I am not able to generate the Authorization Code, below is the URL I am trying to run:https://secure.na1.echosign.com/public/oauth?redirect_uri=https://xxx.com&response_type=code&client_id=########&scope=user_login:self+agreement_send:accountThis gives me the following error.What am I missing.Thanks,Anand

I uploaded a template, created 1 field, and am now ready to send the document to the customer to sign. This field must be filled out prior to sending to the customer.Can I use the API to give this field a value?

Hello there, I need to have a 3 day right to cancel in my contracts. If I send the contract on 04/01/18, and the customer views on 04/02/18, I need 2 date fields -  1 to show the current date they are viewing on, and another field that would add 3 days from that date. How can I do this? Thank you!

How is the "Relative to Page" button used when preparing a document to send for signature?

Is there a way to link a specific signature block to the selection of a radio button.  For example, I have an agreement where the receiver has to select "Individual" or "Partnership."  Once they click the proper radio button, I would then like for them to be directed to the proper signature block.