Adobe Acrobat Sign

I am using Conga Composer to populate Word Templates with SalesForce Fields.  To do this, I am using the {{FieldName}} function.  However, this is the same as Adobe Tags.  The standard Tags work just fine with Composer, but when I use Text Tag Shortening, the Shortened Tag disappears.  All of my affected Tags are in tables.  I can think of only 2 solutions but I can't figure out how to get them to work.1)  Change the Tag adobe uses to a MergeField or something that won't be impacted by the Conga Composer piece.2)  adjust the tables to get rid of Wrapping.   This doesn't seem possible though. Any possible solutions? I appreciate the help!

I contacted Adobe multiples times asking for the price to upgrade from the Business Account to the Enterprise Account, and they say over the phone that had passed my details to the sales team  to contact me, but I am still waiting. Does anyone know the price difference between the accounts?

I am having issues with this too. What is the solution?

How the heck do you contact support??  I have looked all over the Adobe site and nothing gives me any helpful information or an email address to contact or anything other than redirecting back to the beginning.  Our entire company has been having this problem for awhile now.  Someone please contact me:  [email address removed by moderator].  Thank you.

I have Adobe Sign on my PC at home and it automatically uploads the document and has more tools in the right column vs on my laptop running windows 10. Not sure what the difference is or if I'm missing some download but the major problem is not being able to "get others to sign". I receive an error message every time for the past couple of months that my session has timed out and to close the window and try again after the document is uploaded. Please help, this has me literally questioning whether to keep my subscription to a useless product...

Hi Everyone,Can adobe sign workflow be made to include manual signatures plus digital signatures? If I have individuals in a workflow who refuse to do a digital signature, is it possible to create a step where they sign a paper document? I'm guessing that the way to do this is route first to all willing to do digital signatures and end with those who will sign a paper copy.Thank you in advance for tips, tricks, steps, links to how-to resources, and in general for what ever advice the community offers.George B

How to send multiple files at the same time to multiple emails to sign using Adobe Sign?

Hi,Is it possible monitor and send outage alerts in Adobe Sign? Requirement is to send emails to specific mail ids to alert whenever there is any outage on Adobe Sign.Thanks

I am trying to use the Adobe Sign with MS Word, using the Adobe Sign MS Word Add-In together with Office 365 (x64 edition)I have followed these instructions: Adobe Sign for Microsoft - Word/PowerPoint Add-in When I try to connect to the cloud account pressing "Send for Signature", the following happens1. I get a dialogue box saying : "Do you want to allow this website to open an application on your computer?"2. I press allow3. I get a new dialogue box saying "you need a new app top open osf-roaming.16"4. in Word I then get an error message saying "Add-in Error" - this add-in could not be started. How do I resolve this?

G'day all, I just got off a very disappointing chat session with one of the Support team, who tells me that a user account can be deleted.Of course, because it's a developer account, and not a paid account, she was unable to help me at all.So, in short.I have created a Developer account.Added a user account to this and the user was testing.The customer now wants their own Sign account and we deactivated the user account and tried to register them in the live account.Nope, an error saying that it is registered elsewhere.So, in short, how do I get this email address deleted from my developer account so it can be used in the customer's live account??Are we really expected to create a new email account each time we want a new user to test in the developer environment?Any answers gratefully accepted!Cheers!

Hello!I've been having trouble the past couple of days with sending documents to my clients to have them sign it.Before that, everything was working fine. I could send the documents and they'd send it back without any issues. But now, once I upload the document and click send, it shows me a little red box on top that says:"Agreement creation quota of the user is exhausted"I believe I have unlimited amounts of documents I can send. I've also waited a couple of days to see if maybe that'd solve the problem, but the same thing keeps coming up.I need to solve the issue urgently because my clients are depending on those documents to be sent, could anybody help me please??Much appreciated!!!!Thank you!

Hola estoy programando para un cliente que quiere integrar en sus sistema una solución de firma electrónica y estoms evaluando ADobe SIgn como integración de firma, el punto es que trabajamos .net y he estado revisando eI API y no he tenido problemas, pero en la parte de autorización al tratar de integrar para generar el token siempre pasa por pedirme el usuario y pasword (Arquitectura OAtuh2), ya después que tengo el token no hay problema, pero eso en la integración es un problema, mi pregunta es ¿tenéis un APi para integrar la autenticacion aparte? o ¿generais un CODE integrado con la cuenta para evitar este paso en las integraciones? es algo que debo contestar para poder  clasificar como buena la viabilidad en el  desarrollo.Veo en la cuenta de usuario que hay una clave de Aplicaciones, como google o algo así.He tratado de comunicarme por chat, de soporte para aclarar mi duda, pero me ha dicho que como mi usuario es de developer (desarrollo) no he comprado el producto por

Someone else created the template - I am not the administrator - can I get access to update the template? !

Can you email one document for signature to separate people for a signature on the same document?

Hello,I have sent a document to be signed by 3 different signers in a consecutive manner.  I am waiting for the 1st signer to sign, however, I need to replace the 2nd signer.  How can I replaced/edit future signers so that the wrong person does not automatically receive a request to sign the document?Thank you,Vernessa

Does anyone know where I can find someone who can help us design fillable forms  / templates for our business?I've had a play in Adobe Sign and can't figure out how to do all we want to do.We are based in Shoreditch, London.Scott

Hi,I want to disable the option to download a copy of the signed documents for my signers (after signnig it) and also disable receiving an e-mail with all the signers names after eveyone have signed the document.Thanks,

I have seen posts related to the ability to provide a callback URL to an Adobe sign document, but have not seen any instructions or field in the UI that allow this to be performed.  Has anyone done this?  If so, how?Thanks in advance...

Is there a limit on the number of documents the sign app will load?! And how can I change this? I’m basically paying for a service I can’t use because it only pulls up a fraction of the documents I need to view!

How do I get a BAA signed?This was from Customer Support ChatManeet:You can visit the Link and posts your concern over there and somebody from the concerned team will gets back to you.2:58:37 PMEli Kelling:how do I fill out a ticket for them?2:59:31 PMManeet:You silply login into the Forum site and posts whatever concern you have.

In the past, I've used simple calculated fields in forms that I've filled out. I can pull up old documents/form templates and see the calculated fields. I can also add a new text box field in these document templates and have the drop-down of "Calculated Value"However, in any new form that I create, even if the calculated fields are working perfectly in Acrobat DC, they all revert to regular text fields when I move into Adobe Sign and I can't figure out a way to get them back. When I try to add a new text box, there is no option for a calculated field.What am I missing?Thanks!Message was edited by: Erin Gardner

Hi, I want our Team to fill in an excel spreadsheet for their expenses and then send to a mananger to sign approval. How do I do this and get the spreadsheet to make the calculations?

Would you please post the solution?

I started creating some widgets but cancelled (used back button in browser) after realising the documents were not ready.On my manage screen only 2 widgets appear, but when I execute the /api/rest/v5/widgets REST Method I get back 5 additional widgets (some with with same name) that are Enabled. I have tried disabling using REST api, and while it says was successful they are still shown as enabledHow can i remove or mark these widgets as disabled?

I've been using Adobe Sign for years and have been trying to figure out why the multiple signatures feature is not working.  I've followed the instructions for how to add multiple signers on the is Adobe Help Page >> Send an agreement to multiple signers with Adobe SignBut the is step does not happen >> Choose the next signer from the Select Participant pop-up menu at the upper-right corner of the page.The Pop-up never happens and I don't see any way to add the second signer or my own signature box.What's more frustrating is that it took me 10 minutes to find my way to this forum.Please help.