Adobe Acrobat Sign

We have many questions.  after we have sent out the document for signature.  we inconsistenly get an email notice that we need to sign.  sometime the email come through to us  and other times note.  also sometimes is shows up as signed but we did not sign the final??? we must be doing something wrong what is italso hove can we archive all of the signed document?

When uploading a document to Adobe Document Cloud to send for a signature, i get an arror message "Upload Error: an error has occurred". I'm using Windows 10, Internet Explorer 11. I've tried to upload two other documents that ive successfully uploaded to Adobe Document Cloud before, but they too have failed. I've also tried uploading directly from Adobe Acrobat XI, but that just hangs. What can I do? I cannot send my contracts to my clients.

We have an end user with a valid account that is getting a request to approve the document but when he opens the eSign link, it states he is not "authorized to view the contents of this document".  What could be causing this issue?Thank you.Tammy

I am trying to upload fillable documents and use repeatedly, can I do this?

I am 100% sure the e-mail I am using is correct, however whenever I try to send a document to get signed, it gets bounced and says it is "Undeliverable". Anyone else have this issue?

I am trying to send the file through the api but getting this error .

I recently tried to send a document for signature and DC eSign said there was an error processing the file. When I clicked back to the dashboard, the number of available transactions was reduced by one. The error message said to remove scripts and try again and another available transaction was used. Why do I lose available transactions when the file wasn't processed?

Where do I find out how many documents I can send monthly on my current plan

I am trying to delete outdated documents from the document library that another employee uploaded and shared since she no longer works for the company.  Is this possible and if so, how do I do it.

In the old signing interface I had an option to place a field overlay onto a document that I use often (i.e. a service agreement). I do not see this in the new interface. It looks like it makes you place the form fields every time you load a document. Am I missing something? I've looked all over for it!

Any help greatly appreciated!

Is there any way to do a bulk download of the signed agreements in my account?

Hi,I have noticed that since the upgrade yesterday, whenever I send someone a W9 it requires me to pre-fill the federal tax classification. If I send them ONLY a W9 then it doesn't do that; but if I send the W9 along with another document it does.I was not having this problem before the upgrade.Any help would be appreciated.Thank you!

Is there a way to re-sort the document list on the Send page in the new signing experience.  The default is 'modified date' and I would like to re-sort alphabetically.

Hi,We have one contract which was sent by a colleague who left the company. Now, we have to cancel this contract, however, since she didn't share her account with anyone, no one can view this contract.What can I do to cancel this contract??Is it possible for some person to have right to view all the contracts sent by all the users without sharing acounts?Thank you for the advice!Regards,Ayumi

I am using the setMessage function for custom message.How can i formmating the message string... ?

I am using the setMessage function in Echosign API for custom message.How can i formmating the message string.?

I have been using EchoSign for years. It's easy, and I love it. They just did a big update and I have not used it in a month or so. I just tried to send off a document for signature to a client and I could add the fields for my client, but I could not add them for myself. What's up? I can't add a place for my own signature as I always have. Help. I need get this out. I am a free (less than 5 contracts a month) user.Erin

This doesn't work.  cant thumbnail.Any reason?

I am furious to discover your company has again debited my credit card for April 2016 after I clearly requested my account cancellation in March.I want this account cancelled immediately!  I want the April billing returned to my credit card!Please confirm that you have taken responsibility to cancel all business contracts I hold with Adobe Ltd.

I send multiple pages for approval. Is there a way the signer can decline to sign one of the pages but sign the rest?Thanks

Get me out of here!                                                                             Cancel my account and keep away from my credit card!

Hi,I'm an Adobe Echosign user since 2 years ago. I made a template with the signature fields and text adapted to my PDF orders.Before the update, I used to add the order in PDF format and click preview mode. Then appeared a preview of the document and a menu at the left side where I could add a template on my PDF document.Now, after the update, there is no menu where I can add a template. I can only add manualy the signature fields, text, date fields ...How can I add my template now?Thank youJose

i using your system in korea nobody answer my call !!i want to a change my payment plan so i try alreadybut your system keeps generating errors.

I purchased send for signature to route a document that is 124 pages and requires 15 signatures.  Now that I'm trying to do so, I get an error stating that the "Page Limit" has been exceeded.  I Googled this and determined that send for signature is limited to 100 pages and 10 signatures.  Why wasn't this "Limitation" disclosed in all the "features" described?  And how do I get my money back for a product that cannot provide the service that I require?