Adobe Acrobat Sign

A co-worker sent a document and later we realized it was the wrong document. My co-worker was gone for the day but I'm the admin on the account. I tried to cancel the document but the system wouldn't allow me to cancel it. Doesn't the admin have permission to cancel a document that was sent or is it only the person who originally sent it?

As we are trying to set up direct debit mandates within eSign, thanks to anyone that can help us!

Dear users,I have a process in which I need to send documents to end-users for Approval. In this process, the following notifications are sent1st notification - informing the recipient that there is a document to approve2nd notification - informing the sender and recipient that 'an agreement has been approved'the subject fields and body of the notifications are default, and I can't find a way to modify them (with an exception of the 'message from a sender' tag). Especially the 2nd default notification is confusing - it says:______________________________________________________________________________________________________________________________________Your Pit Form for 2015 has been Approved by ZZ Company and Michal Brown! From: Adam Smith (ZZ Company) To: Michal Brown and Adam Smith Attached is a final copy of Your Pit Form for 2015. Copies have been automatically sent to all parties to the agreement.You can view the document in your Adobe Document Cloud account.Why use Adobe Do

i see no way to do this self service

What happens to my documents at the end of my free trial. Can I still access them?

I  love the Google Docs integration. It is an essential feature. However, it could be greatly improved, and fairly easily also. It appears to load the titles of ALL of the Documents in my Drive when I click the 'google drive' link. For me, this takes 1 minute and 5 seconds (I just timed it). This is absurd! I have my whole business in Google Drive, but I only want to find ONE document to attach and get signed. To find the document I want, I have to either scroll through a thousand listed documents, or do a CMD+F in my browser, type in a keyword of the document title, to jump to the document I want. What would be much better is:I click 'google drive' to attach a documentI am either shown a list of the 20-30 most recent documents in my drive (autofilled/filtered)OR, I am given a search box in which I can put a keyword to query my google drive. Given how advanced Adobe and Google Drive are, this seems like a small request! It would greatly enhance my experience of this tool. A workar

good morning, I have bought from Italy a trial version and would like to convert my current account into a paid service but I can not do it because I require a US account .... how can I purchasing ?

I am trying to integrate the echoSign with my SSO using SAML2 and looking for a link for the echoSign metadata.xml file.

How can I share library templates with my colleagues? Does this automatically happen when we are in the same group?

If the document signer is not the E-mail recipient, can he/she forward the document to the signer for signature?  and is it legal if the document signature does not match the e-mail address?  Means if an assistant receives the document and send it to the boss for the signature, is it a legal document?Thanks for your help.

How can I share a library template with my colleagues?

Hello, I've built an API integration (with an Integration Key) on our site and can see the API calls in the admin (Account > Adobe DC eSign API > API Request Log), but the API application is not visible in the 'API Applications' section.I need to change the permissions on the API Application in order to enable the API to create widgets, but am unable to because the application is not visible.

I subscribe to Creative Cloud and I'm would like to use the Tool "Send for Signature" with Acrobat Pro DC. When I send the document out to a person for a signiture, I don't want the email and or name associated with my Adobe ID to display. Can I change this? I would rather use a different email, and a name I more commonly use.

We're trying to send some basic HR docs (I9, W-4, etc.) using e-sign but receive error: "Could not send.  Unsupported file"The E-sign product description claims that all document types can easily be used so what could be wrong with this document?Are there e-sign friendly versions of basic HR documents that are available for general use?

PLEASE HELP!!  I am trying to esign a document from Google apps.  I am directed to a google.echosign.com page with the document.  I click the yellow START arrow and then "click here to sign".  The signature window opens, but I am not able to type my signature (I get a red circle with a slash when my pointer is over the typing box).  If I choose the "DRAW" option, I'm able to draw my signature, but the "ACCEPT" button does not light up and I can't click it.I've spent hours on the phone with Google help, and now Adobe does not even OFFER phone help!!  I need to get this document signed, please.Thanks for your help!

Im having an issue with your security verification software.  Your data basses must be wrong, now I cant get past my address question.  Ive answered all of the questions to the best of my knowledge and the software still says that my answers are incorrect

I would like to upload an I-9 for future new employees to sign via Namely and Adobe eSignature. However, Adobe prompts me that I MUST select a state and country to upload the I-9 form. But I want to leave that part blank for future employees to fill out for themselves. Any ideas?

Good Afternoon,I spoke with someone on Friday and they gave us a case # 187440554, I was told someone would be calling me today to handle this.  I just tried logging in with the log in Lynne@loswillows.com password Letsgetmarried01.  It let me send a document about 20 minutes ago to myself as a test, now we are trying to send contracts out and it is asking to select a plan...I don’t understand why I let me send a contract earlier today and now it will not let me.  My accounting department has already set up payment.  This is affecting our business and we are unable to send out contracts for signature.  I need to speak with someone today to get this figured out.Please call me at 760-731-9400Thank youAllyson Clark,   Wedding Coordinator Allyson@LosWillows.com  | 760.731.9400

If my company has a DC account is that sufficient for my clients to be able to fill out and sign the document i send them to return it to me?

Hi All,As per this user guide I cannot find the buttons in personal preferences to enable sharing in my account, is anyone having the same issues and has anyone figured a way to fix this?https://helpx.adobe.com/document-cloud/help/account-sharing.html

I have a document that is suddenly showing the {{field}} text as well as the entered response when physically printed -- the documents look okay on screen.There have not been issues with this document before.Did something change? How does one resolve this?

One of my team members sent a document and realized after sending it that he sent the wrong document. Away from his computer, he contacted me to "cancel" it and send the correct document for signature. When I login and go to the "manage" tab to cancel the document, it doesn't appear to be giving me a "cancel" option. It is only giving me a "delete" option. So now I'm wondering if only the originator can "cancel" and what would happen if I selected "delete?"    thanks.

We use to get our signed documents back with a signature bottom left of every page however effective Mon 18 Jan 2016 only last page is signed. How can I revert back to it signing every page?

They are having issues getting contracts signed with poor cell service with the iPad app. It says that you can get contracts signed offline and then it will upload them when you have a strong signal. I have sales staff that profile contracts and then have one or two customers sign the agreement. When I sign onto the app without wifi service or cell service it won't let me pull up anything. Please help.-Jared-