Adobe Acrobat Sign

I signed up for the 30 Day free trial of the DC Premium esign services P2 Trial Account and on the 28th day I paid for the individual service for $119 a year with my credit card but still get the notice that my account is going to end in 1 day.

When we upload a file from LC ES4 to Echo Sign Signature (a pdf form), it does not honor the formatting and display as they are set in LC ES4.When we upload the file to Echo Sign the phone number field i set in LC to display as (123) 456-7890 now displays as 1234567890 with no display formatting, seems Echo Sign strips it or ignores it during the upload because its looking for text tags to format the fields. This is a major pain on 48 pages of pdf's that have all kinds of formatting on them.It is forcing us to touch every field in the uploaded files to set formatting , and we all love doing things twice...I have a ticket in, put was hoping i could get some experience strength and hope from the community thanksv

I want to generate a report for a date range that will include the following fields:Name of signerEmail of signerName of document signedDate signedI need this for our metrics.How can I do this?

when I click on the link in email, it loads a webpage, but the document doesn't load.  The screen shows "powered by adobe echosign" at the top and some items in the bottom, but the center of the page where the document should be is just gray

I just got this message when I tried logging into my Echosign account.  Account Disabled: Starting February 11th, 2016, the Adobe e-sign service will no longer allow using IE7 or IE8 to access the service (for login as well as signing documents). Please upgrade to the latest version of Internet Explorer or use another Adobe supported browser.I was using Firefox nor explorer.  I also tried logging in with explorer.Iphone app still letting me log in and is working.Anyone else having this issue?

How do we determine which electronic signature services provided are ESIGN-compliant?Thank youChristopher

I work for an organization that runs programs and requires an application be filled out and signed by potential participants. We're trying to convert to using electornic signatures using the eSign service, however, the application has 30 required fields that will probably take 20-30 minutes to complete, as well as 3 signatures spots.Our concern is that not everyone will want to sit down and complete the form in one go (it's a fairly exhaustive application), but they may wish to save their progress and return to complete the form later. Is it possible to save progress with eSign? I don't see the option when I've sent the form to myself for testing. If form progress can't be saved, do you know if the window will time out, or can the window be left open indefinitely until they're ready to complete the form?Thanks for any help

I had no trouble sending a doc out for signature when I was using the trial version, but when we purchased the annual membership, I suddenly couldn't send from the PDF doc screen.  I had to save it to my desktop and drag and drop it.  It is very inconvenient and a waste of time.  Any help would be appreciated.

I'm creating a website for tax preparation company that needs a way for users on her site to eSign documents and send them to her (most of her clients are out of state).Is there a way users do not have to create an Adobe account and can still use the eSign service to send tax documents to her?

Every time I CC myself on a message I send a customer through esign, my copy doesn't give me the option to "Click here to review and sign", so I'm worried that when my customer tells me they didn't have the option to sign it, that they're also not getting that option. Is CC strictly view, no sign?

I have just paid $120 AUD for the AU Echosign Annual subscription. But when I login to my Echosign account it says trial expired. Has this happenned to anyone else? Any ideas how to fix it?I tried calling support but they are really really bad. Spoke to 3 different people, who transferred me to 3 other people who finally told me I need a Creative Cloud subscription to use Echosign. Another told me I need to buy Adobe Acrobat. LOLThanks for wasting 1 hour of my time - completely useless.I used Echosign previously before Adobe bought it and the customer support and service was amazing, I never had any billing issues.Now it feels like no one even knows anything about this product they acquired and can't even help me to buy/use the product.

I have changed by password, typed in the serial number right off the box. But nothing works! I know that I'm not the first, but imagine using software for years then being denied access.

I am a new user.  After filling in the form for "Get a Document signed", I forgot to check the box "Preview, position signatures and add form fields" before I clicked "Send".  So, the document is now out for signature and I want to cancel it and start over.  How do I do that?Fortunately, I had added my own email address in the "To" box as the first in the list of signatories.  I had also selected the "Order Entered" option, so it is waiting for me to sign first before it sends the document to the next person. I know that I could have used the "I need to sign" option but I did not.  I added my own address to the "To" list instead hoping Adobe would send to me an email to sign like it sends to others.  I wanted to see what it looked like.  But instead, after clicking "Send", it opened the document and is now prompting me to sign using a signature field that Abobe added to the end of the document.  What do I do next?  If I sign, it will go to t

I have a document completed by the in person signer that seems to be stuck in the outbox.The syncing process starts but never completes with the progress wheel constantly spinningI cannot access or use this completed document because it has not synced at all.Is there a way to manually retrieve the stuck document so that it can be urgently used?Any help would be appreciated.Thank you

A co-worker sent a document and later we realized it was the wrong document. My co-worker was gone for the day but I'm the admin on the account. I tried to cancel the document but the system wouldn't allow me to cancel it. Doesn't the admin have permission to cancel a document that was sent or is it only the person who originally sent it?

As we are trying to set up direct debit mandates within eSign, thanks to anyone that can help us!

Dear users,I have a process in which I need to send documents to end-users for Approval. In this process, the following notifications are sent1st notification - informing the recipient that there is a document to approve2nd notification - informing the sender and recipient that 'an agreement has been approved'the subject fields and body of the notifications are default, and I can't find a way to modify them (with an exception of the 'message from a sender' tag). Especially the 2nd default notification is confusing - it says:______________________________________________________________________________________________________________________________________Your Pit Form for 2015 has been Approved by ZZ Company and Michal Brown! From: Adam Smith (ZZ Company) To: Michal Brown and Adam Smith Attached is a final copy of Your Pit Form for 2015. Copies have been automatically sent to all parties to the agreement.You can view the document in your Adobe Document Cloud account.Why use Adobe Do

i see no way to do this self service

What happens to my documents at the end of my free trial. Can I still access them?

I  love the Google Docs integration. It is an essential feature. However, it could be greatly improved, and fairly easily also. It appears to load the titles of ALL of the Documents in my Drive when I click the 'google drive' link. For me, this takes 1 minute and 5 seconds (I just timed it). This is absurd! I have my whole business in Google Drive, but I only want to find ONE document to attach and get signed. To find the document I want, I have to either scroll through a thousand listed documents, or do a CMD+F in my browser, type in a keyword of the document title, to jump to the document I want. What would be much better is:I click 'google drive' to attach a documentI am either shown a list of the 20-30 most recent documents in my drive (autofilled/filtered)OR, I am given a search box in which I can put a keyword to query my google drive. Given how advanced Adobe and Google Drive are, this seems like a small request! It would greatly enhance my experience of this tool. A workar

good morning, I have bought from Italy a trial version and would like to convert my current account into a paid service but I can not do it because I require a US account .... how can I purchasing ?

I am trying to integrate the echoSign with my SSO using SAML2 and looking for a link for the echoSign metadata.xml file.

How can I share library templates with my colleagues? Does this automatically happen when we are in the same group?

If the document signer is not the E-mail recipient, can he/she forward the document to the signer for signature?  and is it legal if the document signature does not match the e-mail address?  Means if an assistant receives the document and send it to the boss for the signature, is it a legal document?Thanks for your help.