Adobe Acrobat Sign

We are a software developer who have integrated our software with Adobe Sign (Cloud) to assist our users to easily send documents for signing. We have our software copy the email addresses of all signers (separated by a semi-colon) to the Windows clipboard, and in the classic experience interface it worked great when pasting the email addresses as it would separate each email address into separate individual signer recipients. Now Adobe Sign defaults to the new user experience, and that does not work at all. It is now much more difficult and time consuming to define signer recipients.If a user has an individual Adobe Sign account, there is an option to switch back to the classic experience, but that is not an option by default for business/enterprise accounts who are paying more! In addition, unless you have admin rights to the account you can't change the global settings to permit switching back to the classic experience. This is a major issue that if not resolved quickly will undoubt

Hello Community,  Can someone guide me on how to write a simple query to create batch agreements for the following: Contacts"Eligible for Credits" = true (checkbox) This batch creation is not as easy as the salesperson made it sound! Thanks, Steven  

Hi,We are not receiving adobe sign notification when we send out documents for signature and when the document has been signed. All the required boxes under "personal prefernces - My Notifications" are checked in. The support staff (ob chat) isnt helpful and has wasted almost an hour with no result. 

Dear all, Everytime I try to send a document for signing, the page gets stuck on the uploading to cloud storage page before timing out and saying it can't connect to the adobe server. I've unistalled and reinstalled and upgraded to pro. Nothing is working. The troubleshoot options useless too? Any ideas?

We are developing an embedded form (widget).When the signable form shows on our client's website the signature block is always showing at the start of a new page.  So it effectively turns a 1 page doc into a 2 page doc and the is a big gap at the end of page 1.This happens even when the content is short and the signature could easily fit on the first page.Is there a way to display the signature underneath the rest of the content (i.e. on page 1) and not have it always add a new page?

I have signing authority for multiple people in my office. (To add their signatures to documents once they have given approval to do so)  I can't seem to add more than 2 signatures to the Fill and Sign section. It only givens an option for 2.  Is there a way that I can add more? Currently I have to add the others in via the option '+image'  Thank you.

When I place a comment in a document, after typing my first word in the comment, which shows as Arial 14, which is what I want, as soon as I hit the SPACE KEY to type the next word, the text of my first word becomes very small as does all the words I type after. This happens in all my clients' documents that I edit. What is the fix for this? Again, I have set my comment text to Arial 14 and it starts out Arial 14 until SPACE KEY is hit, then text becomes small. This is not fixable by any of the suggestions in threads I've read here. It must be a new fix. I've been using Adobe since 2000, so I'm familiar with its quirks, but this is a new one. Several members of my editing team across the US and UK are suddenly experiencing this (we are not on the same network and we use Macs and PCs). 

I have been testing the integration in Dynamics 365 of adobe sign. So far it works well for me, but Spanish is spoken in the region where it will be used. So it would be necessary for Dynamics 365 to also be in Spanish, but I have an instance of Dynamics 365 in English and Spanish, but all the Adobe Sign options are still in English (see image). There is a way to change the language or do the translation at least?.

i want a different signature each time person signs same document not autofill on adobe sign

Signer unable to sign the document as he is not receiving any notification email. when is researched on this in the activity tab there was message " XXXXXXXX@sdworx.com bounced and could not be delivered"  Kindly any one can assist on this. Regards,Akila

Page limits make zero sense in a digital age. My computer does not get full of pages, it gets full of bytes. I just had Adobe self-sign refuse to accept and certify a 3 Mb (megabyte, not gigabyte) document signature and save as read-only. The document is a journal, comprised of short text pages and zero images. In what universe is a 3 Mb document too big to handle? This is a major Adobe fail. Any suggestions (I have Adobe cloud at $700/year as an individual creator, so "upgrade your account more" is not a reasonable answer. 

I have a document that is password protected that I signed using the iphone app. It is still showing in my documents "waiting for you" area. When I check it, it shows as signed. Not sure how to move it out of the waiting for you area.

Hi Adobe,Let me explain my scenario where I’m stucked in Mac desktop application, I have a mobile application where the private key is stored securely. I want to push the certificate to the keychain securely from the desktop application and through API call desktop app will get the certificate from the mobile app. So while pushing the certificate to keychain I am unable to change the private key reference to my C++ dynamic library (dylib) so that when I click on the certificate from the adobe certificate signing list, this dylib will get called and it will perform signing on the server side as it happens similarly in cryptographic token but I’m not using any hardware here.First thing where I’m stucked is how to list my certificate on adobe pdf signing because it is without private key, it is not listing the user certificate but i am able to add the certificate in login keychain. Second thing how I will give reference of my .dylib file which will help in performing signin

We all got new Apple PowerBooks with Apple Chip end of 2023 running Somona 14.2.1Usually we use e Signatur included in Desktop Version. This is not running anymore. A white box appears and Acrobat hangs up.Adobe Sign web version runs without any problems. This is our emergancy plan because we use actions for workflow and now we have to start on desktop version then open Adobe Sign to finalize. Anybody an idea? Thanks. And: happy new year! 

I recently uploaded and sent a documents for signature. The form has some errors in it and I want to cancel it. I am one of the signers and the document was sent to me as the first signor. However, as there are errors, I want to cancel, but the option to cancel does not exist. Only "decline" to sign which will notify the other signors. I would prefer to quietly terminate the document and reissue it.   Please tell me how I can do this.   Thanks.

Hi there,Is it possible to customise the Home page and add a shortcut to a certain workflow?The process of selecting Start from library, then Workflows, then selecting the actual workflow seems a bit long. Any ideas on how it can be optimised? 

Hi, im trying to test Acrobat Sign For Salesforce product for client using Acrobat Sign Enteprise free trial.But get this message when trying to demonstrate product to client:Error refreshing access token: invalid_request : invalid refresh tokenBut I am not able to sign into admin portal to request support, because it doesnt recognise my enteprise trial account credtials when trying to sign in in order to create a support request?I have adobe account with same email as my acorbat sign enteprise email address, but they are not connected.How can i create a support request please? My client cant decide to buy the product if i can't demonstrate it working, thanks.Thanks, 

How do I go about removing password lock for a document that was fully exeucted using acrobat sign? I don't have an issue with a password locking the contents of the PDF but I do have an issue with a password required to access the contents of the PDF. These files are shared through various people in a large institution.

Is it possible to create a recipient group through the API, and use it to send a signature request through the API ?

Posted this in the Acrobat forum first but was told to post it here, so just copied it over.I use a template form to send multiple documents for sign-off by up to 4 people at a time. Each person has their section to complete and sign. Since I use a template containing text boxes, signature fields and multiple radio options, I use the same template for multiple different products. I previously used the "Pre-fill" option to allow me to change the document's title for each iteration but now that is no longer available. The only way to continue using the template form and fill in the title as required is to add the title in the "Default Value" section of the text box. I cannot edit the PDF beforehand as the template is set up with a lot of radio options, this takes me a good 30-50 minutes to create. I cannot possibly do this every time I need to send the form. I would probably lose my job for wasting time. The pre-fill option was fine, why did you have to remove it? Let me k

Hi Team, We have a use case where we have integrated Adobe sign with AEM, since we are unable to assign the fields to the signer, we have two signer once the signer fills the details and signs the document it then will be sent two signer two but signer two is not allowed to fill any details he can only sign as of now. 

Hello, I'm attempting to create a E-sign template that can be sent to 2-3 participants to fill out over the course of a month. An issue I'm ecountering though, is that the signatures are not being saved inbetween each session, where as text and other data are. Is there anyway for signatures to be autosaved after only partially filling out an e-sign document? Thanks for the help!

Is there a way i can fetch dynamic values from CRM and put it into this form fields and keep it as a template which i can use for other agreements. ?

When I am using Adobe Sign at work, it is always for the same document, a contract that is sent to other businesses. I would like to set up a signature template to make this process faster but I have been told by management that, in order to keep the signer's information secure, I must send a new copy of the file. My questions are:Is this even a concern?  After running a test signature on the template, I was able to view (and send) the blank copy to another recipent, but I don't know if there is still a security risk going this route.Is there a way to apply a signature template to a copy of the same document, but not the exact same file? Thanks!

Hello,  I have create a filable form and I am wanting a message to appear if the value of a text field is greater than a certain number. I have no idea how to get the formula to work. I have seen many other formulas on the forum but I don't understand any of them... Any help is greatly appreciated.