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無料でアプリをダウンロードしました。サブスクリプション購入無で使える機能はありますか?
Using iPhone Files app, when I copy a file from Adobe Cloud of Adobe Scan to my OneDrive, the current date and time gets added automatically to the end of the file name being copied to OneDrive. I would like to remove this automatic feature that is adding the date stamp to the file name. Where do I go to remove that?
I have a new phone. The app has been transferred. My previous scans I did with my old phone have also been transferred but are now locked in my new phone. I use the free version but have never had a problem accessing my scans. Both phones are iPhones. Thank you.
bom dia, quinta-feira da semana passada eu comecei a utilizar o aplicativo com a assinatura de 7 dias gratuito, porém não pretendia atualizar essa assinatura para começar a pagar, hoje dia 08/02 fechou os 7 dias gratuitos e eu esqueci de cancelar, então o meu cartão pagou automático, gostaria de saber se podem fazer o estorno desse valor pois não vou mais precisar utilizar o aplicativo, ou seja, não adianta eu ter pago para não usar. Obrigada
Is there a way to add adobe scan to the adobe reader I already have? Or do I have to have separate apps for each.
I try to scan in my ID card with my iPhone 14 Pro and the quality is so bad that it's literally impossible to read anything. Tried the idCard setting but the app simply doesn't zoom, looks like the advanced camera features of iPhone 14 Pro are not used (try the same with the Notes app from iOS and the image is crystal clear. Any hints?
In the new iOS version of Adobe Scan, if you elect to share your PDF with a third-party application, like Outlook, Adobe automatically inserts in the subject, line and body of the email that "Created and shared using Adobe Scan. Get the app: https://adobescan.app.link/getapp" it is ridiculous that Adobe inserts their promotional language when you don't want it. Does anyone know how to get rid of that without deleting it manually every single time?
Buongiorno da quando utilizzo un iPhone 15 Pro Adobe Scan non carica più i documenti ecc scannerizzato e di conseguenza non possono essere né aperti né salvati nel CloudCome correggere e ritornare alla corrette prestazioni ?grazie mille
Scanning files, saving files, making sure everything is normal, and after a while, files disappear. I didn’t delete them, but they’re not in the cloud, there’s free memory, and I’ve been to the computer, and updated. already lost several important documents in this way. where can you find them or how to restore them? and how to avoid this problem in the future?
One thing I especially appreciate about Adobe Scan is the feature that allows me to adjust the crop using my finger. The crop adjustment feature also provides a close-up view with crosshairs to help me align the corners. However, when I lift my finger after carefully adjusting the crop, Adobe Scan detects movement and changes the crop from its perfect position. I suggest Adobe Scan freezes adjustments when it detects two fingers on the picture to solve this issue. This way, one finger can change the crop while the second finger freezes the adjustment. This allows both fingers to lift without altering the crop. After both fingers are off the picture, I can further adjust the crop as desired by placing one finger on the crop lines and moving it. The key is to use the ability to detect two fingers as a signal to freeze crop adjustments until both fingers are lifted, even if it's one finger at a time.
I have noticed the same issue..all of my scanned documents disappeared.
Hello, I have scanned many large (100 pages) documents during December and they are unfortunately now lost. I cant see them anywhere, I tried my luck with customer support but nobody knew how to help me. I didnt delete any of them and I am 100% sure they were saved on cloud in December because I could access them from a different PC than at my home. They also werent shown in deleted files at cloud. I am really upset, these files are very important to me, I am not able to scan them again. I am paying for Adobe Scan Premium only because I wanted to save these files, which are now nowhere to be found. Please can you help me recover the lost documents/files? I dont know if I can reinstall the app on phone as someone mentioned this as a solution to the problem in another similar post, if it would not be only for worse - could it possibly delete these files on mobile phone if they are also saved locally? So I am lost, dont know what to do. Also I would like refund for paying for premium adob
Things tried; reboot phone, sign out of Adobe scan, sign out of gmail, reboot after signing out. None of them helped. I scan, I save the scan, I try to share a copy, I tap on the gmail icon and it does not open. Please help. This was working for years without any issues and it just started a free night ago.
I cannot open the pdf file, it just says loading and disappears. It's not even showing the thumbnail image just a gray lock symbol. This happened after I modefyed the file by adding pages to already a big file nearly 500 pages, but it's really important for me, even tried loging out and logged in again after restarting device, same thing in the web page, can anyone help plz.
I somehow have 2 Adobe IDs and would like to consolidate under one. Most of my Adobe Scan documents were created using the account I would like to discontinue using. How would you recommend I go about moving documents from one Adobe ID account to another?
When I share a link of a scanned doucument in the Adobe Scan App (through Gmail), the link is emailed but the scanned file is also shared with a different Adobe Account that I have (different email for the account). So, the scanned file is viewable in both Adobe Accounts even though they are separate. I only want the file viewable in the account that i used to scan the doc. I don't see where the two accounts are linked (they have different email addresses) and don't know why the scan would automatically be shared with the 2nd account. Please help, thank you.
I have canceled my subscription and still my refund is not initiated.
Does my files on Adobe Cloud will delete if I Clear DATA and Cache of Adobe Scan APP on Phone?
It's very complicated how to chose to opt out for selling and sharing my personal information. I filled several forms to opt out but still not sure I have completely opted out from all kind of personal information sharing, globally. Is these a single electronic form that I can use?I live in USA in Missouri stateThanksAP
Want to cancel your subscription? Check if you are eligible for a refund A refund depends on when you cancel and the type of subscription you purchased. For Annual Subscription Cancelling a subscription before the free trial? If you purchased an annual subscription of Adobe Scan Premium with a free trial via the app store, you will not be billed during the free trial period. You must Cancel a subscription via the app store before the free trial period ends to avoid charges. You’ll be automatically charged at the end of the trial period. Cancelling a subscription within 48 hours of initial purchase? You must Cancel a subscription via the app store within 48 hours of your purchase to be eligible for a full refund. Cancelling an annual subscription after 48 hours and within 14 days of initial purchase? You will be eligible for a full refund if you cancel a subscription between 48 hours and 14 days from the initial
Hello . I have problem with send a Scan in PDF . I try send by Messenger and i have info somethink like that. The file is too big , chosse file having less than 0MB . Usualy i send like that and i dont have any problem . I update all app and problem still the same 😕😕
Hi there.All my scans in my mobile Adobe Scan App on my iPhone have completely disappeared since last December. I use only one account and I am the only user. The only files I find online in my Adobe account are the ones saved as PDF.Please help!Markus
After scanning, saving and attempting to share a copy a list of apps appear to use for sharing. Tapping on the Gmail app, it seems to try to launch but does not. All other apps launch and work to share a copy. Why is Gmail not? It did just yesterday. I tried phone on and off, deleting the apps and reinstalling, always same result. Help.
Today I made a scan and then went to share a copy into Google Drive. Previously Google Drive was always available as a share option, but it seems to be removed. Is there a way to add Google Drive back as a share option? iPhone 12 Max Proios 17.2.1Adobe Scan 23.12.13
I am having issues getting my scanned doements delivered nor can I see them when I go into the computer. I can see them on my mobile app
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