Adobe Scan

Am intend to migrate from the CamScanner application to Adobe Scan app as the former has vulnerabilities. I have downloaded all the documents from the CamScanner website as PDFs - one file at a time. I have uploaded these files to https://acrobat.adobe.com and are visible under "Your Files" I tried to move these manually uploaded files into the "Your Files" > "Adobe Scan" folder on https://acrobat.adobe.com and try to re-login into Adobe Scan App on my iPhone, but still, the files are not visible. I moved all the files from "Your Files" > "Adobe Scan" to the "Your Files" folder and try to re-login into Adobe Scan App on my iPhone and the file list was empty. I moved selected files that were scanned by the Adobe Scan application from iPhone from "Your Files" to "Your Files" > "Adobe Scan" folder and try to re-login into Adobe Scan App on iPhone and the selected files were visible.  This implies that Adobe Scan App is unable

Adobe Scan and Fill and sign images and pdfs don't appear in Adobe cloud In the apps they appear to be in the clouds but the Adobe cloud website and app don't show term.    

Hello, I used my Adobe Scanner app on my phone yesterday to make a lot of new scans for school. When I opened the app yesterday, everything looked normal and I was able to view all my previous scans. When I opened the scanner app today, everything was gone. I am hoping for some help on how to get back my scans and save me hours from having to redo the work. 

Hi, I recently updgraded my iPhone and signed in with my same Adobe ID. The documents I previously scanned that were saved in the app no longer appear. Is there a way to locate these files? They do not appear in the cloud for some reason though they were saved in the app.

I used the free version of Adobe Scan. I had a very important pdf there and now all of them are gone. I think that the application deleted them without any warning. How can I get them back? Please help!

Hello! I logged into my account for the first time on my new phone and none of my scans after december of 2020 are there. Fall of 2020 until last month I used the same phone, I didn't change any settings or anything changing how scans should have stored, and only the ones I can view currently show up in my cloud.Does anyone have any suggestions for how to get those scans back?? Any recommendations would be greatly appreciated!! Thank you so much!

Hallo,  plötzlich sind meine pdf aus der Liste verschwunden  Suddenly my scans from list are gone! Please help 

I also opened up my Adobe Scan on my iPhone today, to access a scan from just the other day, and everything was gone. I have years of business scans in there! I have updated the OS, logged out and back in, checked my adobe cloud on the web, checked that cell data usage is allowed, and EVERYTHING IS GONE! This had to have happened sometime in the last 3 days. How can they just be gone!? 

Dear Adobe, I have been using your scan app really long (it was great!) till today. All my scans from many years are gone, unfortunately including important medical information for my work. Please, could you write me on my email if it is possible (and how) to get them back?Thank you in advance.Dr. GK.

Dear Sir ,   I have using this application form 1 years but today suddenly my all pdf file important file removed from this apps kindly help me for resolve this problem , how can I get previous pdf file its too important for me please help me .   Regards Shuvankar Chakraborty  (PII removed by moderator)

Please let me know

Hi, I'm trying to log into Adobe Scan or Adobe Creative Cloud on my iPhone running iOS 15.6.1, but when I hit continue on the Adobe Scan app's initial welcome page, it says "Error Unable to sign in. Please try again later." And on the Creative Cloud app when I go to settings and then the sign in button, it brings up the page of sign-in options, but tapping "Continue with Adobe ID" does nothing at all. The button darkens as I press it but nothing new pops up allowing me to sign in. I really need these apps for college so any help would be appreciated.

Bom dia, cancelei a assinatura em 1 dia, e mesmo assim está cobrando na minha fatura. Poderiam verificar, por favor?

Hello. I recently scanned a 600 page document and upon completion, the app closed automatically. And now, no matter how many times i try to open the app the document is visible and shows as uploading, but the app is not responsive to touch and crashes automatically. I have checked adobe cloud on acrobat, and the documejt isnt reflecting yet

Bug came back in which some of the images in the documents appear in grey but their shaoeis maintained. Please fix it!

I am facing one problem with this app, and need to request the team if they could help me. All the scan data is stored in my phone's internal storage space consuming almost 20GB of storage and now my phone's internal storage is full. I tried so many ways to transfer the scanned data to my laptap, so that I could get the phone memory cleared but nothing worked. Kindly help in transferring the data and restoring the phone's Internal space.

I'm trying to find out why abode scan keeps quiting unexpectedly.  And does save my new edits. And freezing continually 

After I made some cleanups on the scanned document and then press 'save pdf' button, a pdf file is successfully saved. However, when I open the pdf file, the cleanup patches are dislocated i.e. the parts that I want to remove is not fully covered, while some other parts which I want to show are covered. When I open the document in the app, press 'modify scan', the locations of those cleanup patches looks fine.  They cover the intended areas. I tried various ways to scan that page, including: taking photo within the app, and taking the photo outside the app then import... all doesn't work.  e.g. the cleanup within app: the answer above the line is 'cleaned' What I get in the pdf file: the cleanup dislocated  Has anyone encountered the same issue?

I've just scanned a whole book in the app, roughly 300 pages. Now every time I try to open the app to visualize and/or export the file into another app, the app keeps crashing. I'm unable to click on everything that's in it. How can I fix the problem? Possibly without losing the file just scanned 

I've scanned all my medical documents in March. Now, I'm trying to retrieve the scanned files but to my surprise, all scans disappeared. I'm using the same device and the same account details to login. Please help as it contains some very important medical documents which I need on urgent basis.your help would be invaluable.Thank you

Hi experts  I have modified a document to add page, I can now only seethe last page of the document and all the other pages are present but cannot view. is that a known issue. Can someone help?

How can you share a document via WhatsApp to several people?

All my previous scans have gone grey. Can't fetch them. Please help to retrieve the last saved version. Thanks. 

Dear team , this is to inform you that I have lost all my old pdf files and documents. On Sunday 18th Dec 2022 I have updated my app after updation I have seen all my documents were there but now it's not there . kindly help me to restore lost documents.  Thanks