Adobe Scan

I can't open my scanned file!

Post update when I click SHARE A COPY, the option to use the GMail app is missing. It is not available as an alternative to add to my actions. I have no way of emailing this directly from the app as I have been doing for years. Does anyone have a solution?

Hi everyone, Since I installed adobe scan I am very satisfied. I have 2 small problems which are new for some time:- automatic detection no longer works on documents that I transfer from another application; I need to crop the document. however I have not changed anything in the settings. - when I share my file to Google Drvie, the last location is no longer offered by Adobe Scan. It was the case beforeThank you all for your help.  Thank you all for your help.  

 From yesterday night it is showing like this only facing issue with this i have stable internet too. Its creating new new copies of the same file and it's irritating me a lot please fix this.

Ho appena scaricato adobe scan, si è automaticamente impostato con una vecchia mail in disuso.... non ho capito come fare per cambiarla ...

I have deleted some documents recently by mistake they are very important i want them back

Pessoal, boa tardeTem como habilitar senha para abrir o app.?

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I want to upload my old pdf files to Adobe scan account.

Bonjour, J'ai supprimé un document sur l'application Adobe scan mobile. Y a t'il un moyen pour le récupérer ? En vous remerciant par avance, Guillaume  

Hi - My iphone was severley damaged so I have a new phone but all my scanned documents seem to be lost. I've logged in and they are not there either. Does anyone have any ideas? Please help! thank you

I need help. I was created a pdf from adobe scan and now, I need to learn when I have created it. I can see date but I need to to learn its time also. Can you help me?

I can sometimes get a few scans in from Adobe Scan (iOS), but then I consistently get an "error generating link" message. I have tried deleting and reloading the app but the same thing still occurs. This now happens every time I attempt to send a link of the scanned document.  Thank you for your help!  

Hello,Does the current 2021 version of Adobe Scan allow us to not send scans to the Adobe Cloud?I've read older articles (2017-2019 years) that suggest there may be a "offline" or "File Provider" workaround but basically all scans are saved into the Adobe Cloud. We would like to utilize the app to scan photos of private medical data but do not want to have it sent to any online service such as the Adobe Cloud. Thank You,Sean

HiIf I remove Adobe scan on my android phone will I loose all my scans?  Not sure if I chose to save to gallery right from the start (when I initially installed the app).Thanks

An image captured with Adobe Scan and saved to a .pdf, is automatically uploaded to the Adobe Document Cloud. Is this capture and upload secure and safe for PII? If so, please explain how Adobe makes the process safe for PII protection. Thank you.

I have scanned set of documents using adobe scan. But I'm unable to create the pdf using only the cropped area (the actual document without background). Is there a option in Adobe scan, for my requirement??

I opened Adobe scan in my android mobile and started taking photos and then saved as pdf. It was showing there. But suddenly it asked me for login. When I logged in then pdfs were not showing. Where can I find those pdf on my mobile??  

I can't cancel my subscription. Why?

I've been happily using Adobe Scan for iOS since February 2018 with no problems. This week it started giving me an error message stating that my email is not verified and I should check my email for a verification link. There is no way to request a new email with a verification link. Also, I have already verified email! Online, it states that my email is verified. I have tried deleting and downloading the app again with no luck. I normally use this app throughout the day to scan, and can no longer do so as I cannot access the scans. My new scans are not showing up on my online account, so the only access I have to them is through the app.How can I get the app to realize my email is verified????

Hello,We would like to use the Adobe Scan app but concerned about where the info/scan/photos are scanned. We are using this with sensitive material to be sent back to our office. Can you explain where the information is stored and what features are in place for security?Thanks!

I purchased this app and have been pleased with using it until recent troubles trying to email a scanned document. Have there been any changes in that end I need to know about?

How to remove Auto crop option? Whenever I'm making a pdf, I attach a cropped image only. But Adobe Scan by default is auto cropping those images. Since I'm making a pdf for 50 to 100 pages per day, how am I supposed to sit and select no crop in each and every page???? Like in color, you have an option for 'Apply to all pages', why don't you bring that update for Auto Crop also?

Hi,A family member sent me a link to a confidential document over adobe scan. Now there is a live link to a confidential document. how do I have this removed? 

There is no searchable text present, ocr is switched on, language is chosen correctly. Documents were scanned with adobe scan. All settings were adjusted before scans were made. Is it possible,that on iphone it cant run on bkg and thus while doing ocr it did not finish a task and text overlay was not added at all? Can i force to run OCR again on documents.