Bug Reports

I cannot download my QR code. it opens in a different tab instead of downloading to my computer

I'm on Windows 11, current version of Adobe Express Premium, just a few days into the trial membership for Etsy sellers.  I was able to post one page of my file to Pinterest earlier.  But now I am trying to save another page of the same file as a draft to schedule for Facebook later.  It uploads the file fine, but when I hit the save as draft button it gives me the message:Sorry, something went wrong licensing your Stock assets. Please try again in a few minutes. I am using my own photograpy, the only asset I am using is a background.Please help!

I have had this problem on and off, where I will download a page from a project, and there will be an element missing in the download. In this case it was text, and possibly all the times it's happened it's been text but I'm not 100% sure. You can see the screenshot attached which shows my project, and then what's downloaded.

Button not working

When I text the link for a webpage I have created, the preview is blank.

remove background for an image not working????

Same error pops up as I'm editing a file. It seems to occur when it's saving a change.

Hello, Sometimes when I log in to do edits on my previous projects it says an unknown error has occurred and it doesn't allow me to go to the project.

I can't see the entire list of people added to my brand. It doesn't let me scroll down, just cuts off at the bottom of the page.

TAKING FOREVER TO REMOVE BACKGROUND FROM MY VIDEO. DOES THIS FEATURE REALLY WORK?

I can't find the trash can so i can empty it out. I dont want to have it full and it prevent me from making new videos, which it is doing.

Every time we upload a new asset it loads something else completely different. It sometimes load asset that is from an old file that was used in previous designs etc. The work around at the moment is to duplicate the design file and then drop assets.

Just keeps saying we are working on it but i cannot download

i couldnt download my latest stuf

no me permite poner el enlace publico

Add a track from the adobe library, edit the video frame perfect with the music. The music is not the same on export. The synch with the cuts is out. There has also been distortion on the tracks when editing, and crackles and artifacts on the sound track. Although not in the example I have uploaded.

share and download buttons do not work properly. To make them function I need to try several times.

Really struggling to get anywhere with Adobe Express. Whether it be through Safari or Chrome, I keep getting a notice that the server can't be found. This has been happening for the last few days. Any updates?

Für heute 14.00 Uhr hätte ein LinkedIn Beitrag online gehen sollen. Er ist verschwunden!

I cannot load stock images, videos, audio ort design assets, backgrounds or shapes?

If you colourize your vector and export as PDF background become black

I have to use the web not the Adobe Express software on my computer to schedule. Please fix this problem. Sometimes it works more often it doesn't. But it works on the web software.

Good morning, As shown in the image, we are unable to share/publish the document that has been produced. It seems this issue started after upgrading to premium membership. We would appreciate your assistance with this matter. You can contact us on sth.criticalcareeducation.general@nhs.net Many thanks.

Combination of More than two files converting to pdf is showing some difficulties or bug,it's not working well. Check these issues.

I am making a video but when I added sound to the scenes the video in the scene stopped moving. I want to keep the video moving but I don't know how or why it stopped?